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Santa Cruz Village Hotel

4.0 star property

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Photo gallery for Santa Cruz Village Hotel

Lobby
In-room safe, desk, soundproofing, free cots/infant beds
Scooter/moped
Breakfast, lunch and dinner served
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152
  • Place, Palmeiras Beach
    ‪5 min walk‬
  • Place, Aquaparque Madeira
    ‪10 min walk‬
  • Place, Funchal Marina
    ‪18 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪2 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, soundproofing, free cots/infant beds

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, soundproofing, free cots/infant beds

Superior Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Santa Cruz Village Hotel

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Santa Cruz Village Hotel offers 40 accommodations with a safe and free toiletries. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the overall property condition at Santa Cruz Village Hotel. During your stay, you're just a quick walk from Palmeiras Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Loural
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Palmeiras Beach and a 1-minute drive from Aquaparque Madeira
  • Airport and local-area shuttle service available for a fee
Santa Cruz Village Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the family-friendly Santa Cruz Village Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santa Cruz hotel.

Loural – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Engenho – On-site lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Engenho
  • Loural

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per room (one-way)
  • In-room safe fee: EUR 1.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Santa Cruz Village Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. The host will greet guests on arrival.

Property is also known as

Hotel Santa Catarina Santa Cruz
Santa Catarina Hotel
Santa Catarina Santa Cruz
Santa Cruz Village
Santa Cruz Village Hotel Hotel
Santa Cruz Village Hotel Santa Cruz
Santa Cruz Village Hotel Hotel Santa Cruz

Santa Cruz Village Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 103 reviews
Rating 8 - Good. 29 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel previously. The Staff are very friendly and Helpful. The Hotel has more than ample facilities and is just a short walk (3-4 minutes) from the Vibrant Santa Cruz Village centre. Loved our stay and would recommend this Hotel anytime. To all the Staff….Obrigado⭐️
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and Convenient Hotel

Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the room to all the staff
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location in a lovely village. Not necessary, but would have liked to have a small fridge and kettle in the room. Staff super friendly and helpful.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Mhairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, should have stayed longer!

We stayed one night before our very early flight home to Edinburgh. The hotel was great, the staff lovely and very helpful. Santa Cruz is also a nice village and we wished we’d stayed a little longer. We had the afternoon, walked around the village a bit, chilled in the pool. They booked a taxi for us which was on the meter so not over priced and provided a takeaway breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Rebecca Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Tatjana

Liked: Cleanliness, staff & service
Das Personal ist gut, die Zimmer sind sauber. Die Matratzen sind leider nicht 4 Sternen.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Beste keuze nabij luchthaven

Op 5 min met taxi tot luchthaven. Ondanks ligging toch rustig in kamer. Zeer gezellig dorpje om avond voor terugvlucht rond te lopen / te dineren. Kamer ok, matras wel redelijk slecht. Om 5am werd nog lekker ontbijt voorzien, top gedaan.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Santa Cuz Village

O Hotel está bem localizado numa bonita vila e está bem arranjado, no entanto, há detalhes importantes em falha como p.e. os quartos não terem cofre, mini frigorífico nem máquina de café o que é tipico em hoteis de 4 estrelas. Outro aspeto que considero uma falha também é o serviço e variedade do pequeno almoço. Contudo o staff era simpático e o hotel é moderno.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Bertin

Liked: Cleanliness, staff & service, property conditions & facilities
Près de tout
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait bon rapport qualité prix

J’ai adorée mon séjour , bien situé près de l’aéroport Service client parfait
Stayed 1 night in Feb 2023
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé à pieds des restaurants et de la mer.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

jean paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon plan pour les arrivées et départs de madère Hôtel très propre chambre spacieuse
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Nous sommes arrivés à l'hôtel à pieds après 20 minutes de marche en pleine nuit mais le personnel était top. Chambre de belle taille, propre, confortable. Piscine fraîche mais agréable, qui aurait besoin de quelques coups d'épuisette. Le petit déjeuner est juste parfait ! Nous sommes partis tôt le matin, 8€ de taxi jusqu'à l'aéroport, commandé très gentiment par l'accueil. Je recommande
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon hôtel. Excellent rapport qualité /prix. Très grande chambre très confortable, très propre. Personnel aimable et efficace. Très bon petit déjeuner. Très proche de l’aéroport, très pratique. A conseiller
Stayed 1 night in May 2022
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and clean, close to airport

Great for an overnight stay near the airport.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location for exploring the island by car.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia village hotel sta cruz

Hotel moderno com boa relação preço qualidade. Pequeno almoço simples mas com o essencial. Recomendo.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Estadia excelente: já conhecíamos o hotel e retornamos sempre para lá pois além das instalações serem ótimas o atendimento é excelente! Equipe está de parabéns. Todos muito atenciosos
Stayed 9 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais un peu chère

Bien, dommage piscine petite et proche de la route, l'aéroport n'est pas gênant
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien site proche du Centre de village.
Stayed 1 night in Jun 2021