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Mansion Los Guichos

3.0 star property

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Photo gallery for Mansion Los Guichos

Front of property
Terrace/patio
Outdoor pool, pool loungers
Standard Double Room | Minibar, free WiFi, bed sheets, wheelchair access
Steam room, body treatments, hot stone massages, Swedish massages

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Santa Cruz Mulua Km 178.5, Santa Cruz Mulua, Retalhuleu, 11007
  • Place, Dino Park
    ‪6 min walk‬
  • Place, Xetulul Theme Park
    ‪6 min drive‬
  • Place, Xocomil Waterpark
    ‪7 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪111 min drive‬

Room options

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms | Minibar, free WiFi, bed sheets, wheelchair access

Family Bungalow, 2 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, free WiFi, bed sheets, wheelchair access

Junior Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, free WiFi, bed sheets, wheelchair access

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Mansion Los Guichos

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Mansion Los Guichos offers 11 accommodations with minibars and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Santa Cruz Mulua hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room.
During your stay at Mansion Los Guichos, you're just a quick walk from Dino Park. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts, a gym and a steam room
  • 6 minutes by foot from Dino Park and a 3-minute drive from Xocomil Waterpark
  • Airport shuttle service available for a fee
Mansion Los Guichos offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at Mansion Los Guichos. Free self parking is available.

This 3-star Santa Cruz Mulua hotel is smoke free.

Mansion Los Guichos has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Living room

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 7.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

MANSION LOS GUICHOS Hotel Santa Cruz Mulua
MANSION LOS GUICHOS Santa Cruz Mulua
MANSION LOS GUICHOS ta Cruz M
MANSION LOS GUICHOS Hotel
MANSION LOS GUICHOS Santa Cruz Mulua
MANSION LOS GUICHOS Hotel Santa Cruz Mulua

Mansion Los Guichos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They assisted us with transportation. Property very clean and well maintained. Beautiful pool. Good location for Xocomil & Xetylul. Would recommend.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine! We felt comfortable, just a little detail: the smell's room was a little annoying, because it smells to cheap clean products.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; had trouble with expedia getting the specific accommodations we wanted but hotel staff changed to better situation once we arrived; comfortable atmosphere; nice pool and patio area; Guatemalan dishes in restaurant were great, other food less so. Very close to the various amusement parks. Overall very pleased and would recommend
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Luis

Disliked: Staff & service, amenities, property conditions & facilities
Worst service ever. They don't let you out of the property before 7 AM.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

JOSE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT HAVE ROOMS, NEED TO FOUND ANOTHER HOTEL!

When we arrive to the hotel, they said to us that they don't have rooms and no information about my itinerary... don't know if Expedia or the hotel was the problem, Have to found another Hotel. In the middle of the night!!! very bad experience..
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Edy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They not be responsible if something happens to the car.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion, lugar seguro
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exvrlente todo!!!
Stayed 1 night in Aug 2022
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen personal

Nos hospedamos en una suite, en general en el hotel incentiva el reciclaje y uso de energía no fósil. El baño es pequeño pero fundió al para lo que se necesita. El personal es atento te ayudan a resolver las necesidades que necesites, en mi caso fue el transporte y requerimientos en la alimentación. Está cerca de parques de Irtra que es genial para Lis niños.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito

Un lugar muy bonito
Stayed 1 night in Dec 2020
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms we got were clean, good beds and bedding, we got breakfast included for adults which is good and the food was great and affordable children menus, the only thing I didn't like was the shower I hope they can improve it but overall I would still come back and I do recommend it.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

WilfredoBatres

Disliked: Property conditions & facilities
Good location, dirty pool, noisy doors, broken sinks, no hot water
Stayed 2 nights in Nov 2019
Verified

8/10 Good

LandyV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Habitaciones limpias y personal agradable
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Hector

Liked: Cleanliness, room comfort
Disliked: Staff & service
Demasiado ruido en el hotel
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Beds weee hard and uncomfortable. Inadequate ventilation and air conditioning. Reserved room types were not delivered.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

yesica

Liked: Cleanliness, staff & service
Disliked: Room comfort

En general Bien

Hotel bien ubicado a los parques, para mi gusto demasiadas pequeñas las habitaciones el aire acondicionado está muy mal ubicado, los baños muy pequeños.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, ample rooms and helpful staff. Beautiful pool and great restaurant service
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to have the helicopter experience right on site
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para descanso

Muy buena estadía
Stayed 1 night in Jan 2018
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Julio

Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Bryan

Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Patricia

Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021