We really enjoyed our stay, the property was clean, spacious, and very peaceful. Checking in was very easy, no issues. Definitely recommend this beautiful home if you are looking for a high quality experience in a quiet location.
The stay overall was great & we enjoyed outside time in the evening. Only thing is the AC stuggled a bit downstairs but thankfully the windows opened & it cooled down at night. Thank you for having availability for us since the other place we had booked in March canceled on us a week out! This was a last shindig trip we brought our nephew on who is leaving for the Army in July, so thank you for allowing us to make some wonderful memories together
This home is spacious, beautiful, comfortable and in a great location. Close to downtown Santa Fe but not far from Bandalier National Monument (cliff dwellings), Puye and Los Alamos. We were a group of 8. Kitchen is spacious and actually well stocked. 2 large balconies, nice seating areas inside. Great views, even from the large kitchen windows.
The first night, there was a storm and a water leak occurred through a skylight onto the King Bed in the main bedroom. I notified the leasing company and they said a maintenance person would be by that day...he never came. The following day, I went by the leasing office and they were very defensive, but stated that I would receive a refund of some sort for the inconvenience. The king bed was soaked and therefore the use of that bedroom could not occur for the duration of the trip, 6 nights total. I have yet to hear about any type of reimbursement and have had difficulty talking to a live person at the leasing office (Kokopelli-Santa Fe) since the end of our stay on Sunday, May 11th. Any help with this matter is appreciated!
We had a wonderful stay. Clean well stocked home. Plenty of room. It gets very dark at night so we tried to get back to the house before it got too dark out.
Our beautiful Vrbo reminded us of a fortress, so massive and elegant! Every room was decorated so beautifully. We loved the windows with the gorgeous views of the mountains. We had everything plus more than what we needed, great towels, linens, and comfy beds.
Great views, amazing hike able neighborhood, little kids 6/3/3/2 loved the outdoor areas around the house and hiking the draws in the neighborhood. Plenty of room indoors for meals and play. Nice and quiet neighborhood in the evening. Loved our stay!
Our family booked this property for a getaway. The property management company was very courteous and followed up expeditiously. There were a couple of issues during our stay. There were several leaks in the master during afternoon rain storms, all of the carpets were stained and there is missing or cracked grout in the master shower. On our final day my adult son was showering in the hall bath and the door fell from its track and shattered causing him several lacerations from the safety glass. With that said we mostly enjoyed our time at the home. It is located in close proximity to Santa Fe and is easy in and out to local venues. The home is well decorated and suited our group. The kitchen is well equipped and the furnishings were appropriate for the space. If the issues are addressed I am sure this home would be a great destination for your family or group.
The home is superb. It is spacious, tastefully decorated, well appointed, has a great location, is in a beautiful community with privacy, is homey, has a superior piano, and made our family vacation all the more special. We plan to return.
Property was nice but, the Checkin process was poor, as they weren't ready for us, and we waited 20-30 minutes to get our keys! Lady who checked us in was quite rude as well!
Also, location description made it appear that the property was across from Bishops Lodge...and it's not! In fact it was several miles from the resort!
We really appreciated the quiet location of this home, while only being a 6 or 7 min drive to the Plaza. It was roomy and the layout worked perfect for our family. Management was quick to respond when I told them the coffee pot was broken (and hadn't been cleaned).
I will say the check-in process is ridiculous for 2023. You have to drive to a neighborhood office to pick up the keys and then drive back to the office to drop them off. It makes absolutely no sense and is frustrating after you've already travelled for hours and just want to settle in. Just put a key lockbox at the property or use wifi locks. We travel a LOT and haven't had to do this in a long time.
If you go when it's really hot, the downstairs A/C struggles to keep the area cool but they do have fans for each room if needed.
I took off 1 star for the check-in/out process. 1/2 star because of the dirty coffee pot and lame A/C downstairs (where all the bedrooms are) and 1/2 a star because they put a big blanket over the piano with signs telling all the rules about it. Just remove the piano (It takes a lot of living space away), or don't rent your home if you don't "really" like having people in it.
Beautiful stay. So happy we choose this place. One of the most gorgeous houses we have ever stayed in. The house was spotless and quiet. Short drive to everything we needed. Hope to come again.