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Hotel Irotama XXI

3.0 star property

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Photo gallery for Hotel Irotama XXI

Outdoor banquet area
Restaurant
Reception
Front of property
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Km 14 Via Cienaga, Torre XXI, Santa Marta, Magdalena, 470006
  • Place, Bello Horizonte Beach
    ‪1 min walk‬
  • Place, Zazue
    ‪12 min walk‬
  • Place, Rodadero Beach
    ‪18 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually furnished, desk

Standard Room

  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Junior Suite, 1 Bedroom, Garden View

Premium bedding, in-room safe, individually furnished, desk

Junior Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

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About this property

Hotel Irotama XXI

Fun on the beach, near Zazue
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and spa services.
Hotel Irotama XXI offers 66 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This individually furnished accommodation includes desks. Beds feature premium bedding. This Santa Marta hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 outdoor tennis courts and a health club are featured at the hotel.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Irotama XXI, you're just a quick walk from Bello Horizonte Beach. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes 2 outdoor tennis courts, a gym and tennis lessons
  • Just a 4-minute walk from Bello Horizonte Beach and 13 minutes on foot from Zazue
  • Free local-area shuttle service
Some rates at Hotel Irotama XXI are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Hotel Irotama XXI offers its guests outdoor tennis courts and a health club. A free area shuttle within 7 kilometres is available. A rooftop terrace, spa services, and karaoke are also featured at the business-friendly Hotel Irotama XXI.

This 3-star Santa Marta hotel is smoke free.

Hotel Irotama XXI has a restaurant on site.

All-inclusive details

All-inclusive room rates at Hotel Irotama XXI are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 kilometres
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Evening entertainment
  • Health club
  • Karaoke
  • Table tennis
  • Tennis lessons

Family friendly

  • Children's games
  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Irotama XXI
Hotel Irotama XXI Hotel
Hotel Irotama XXI Santa Marta
Hotel Irotama XXI Hotel Santa Marta

Hotel Irotama XXI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Nita

Stayed 4 nights in Oct 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach view front the dinning area
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria Cristina, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, nice view, and amenities. Pool hours are limited. They could be improved. I didn’t like the food at the Buho restaurant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Corinna

Liked: Cleanliness, property conditions & facilities, room comfort
We stay for 4 nights 5 days all the facilities are open for us to use. We were very happy except the food at some of the restaurants needs to improve is also very pricey,we were lucky to know that there is a small shopping center very close and has very nice restaurants.
Stayed 4 nights in Jul 2025

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
I had a wonderful experience at this resort! The food was excellent, the room was clean, and the view was absolutely beautiful. What truly stood out was how friendly and welcoming the staff were everyone made us feel right at home. The reason I’m NOT giving five stars is due to the transportation within the hotel. If you have physical limitations and are unable to climb onto the shuttle bus, your only option is a golf cart. Unfortunately, the wait time for the ONLY golf cart can vary from 15 to 45 minutes, which can be inconvenient, especially since the resort is quite large and everything is spread out. That said, if mobility isn’t an issue for you or you don’t mind the occasional wait, I highly recommend this resort. It’s honestly the best I’ve ever been to in my life a truly unforgettable experience!
View from the restaurant
View from my room
View from breakfast area
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and friendly service.

The location, room,and service were excellent. Breakfast was excellent. The lunch and dinner weren't great but fine for days we didn't want to go out. We will be staying again in the next year.
Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Ants in the room

The facilities in the resort are great (especially the pool) however the beds were very uncomfortable and we discovered a lot of ants in our room. Instead of offering to move us, the staff sprayed bug killer all over the bedroom. Not a 5 star experience, not even a 2 star experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne, Macomb Twp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome swimming pools!
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanne, Macomb Twp

Liked: Cleanliness, staff & service, property conditions & facilities
the beaches are beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The service was excellent, great spacious room, the breakfast buffet was delicious. Beautiful views.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 4 nights in Jan 2025

8/10 Good

ELEONORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort, expansive property, many options

We had a two bedroom family suite in Irotama XXI. It was beautiful and complete with a kitchenette, plates, cups, glasses, knives, forks, spoons, and many orher itensils needed for cooking. Microwave and a large drip coffee maker completed the amenities. The bedrooms had cieling fans to complement the ample air conditioning. Bathrooms were amazing. The balcony off the master bedroom was spacious and had a table with 4 chairs and a cieling fan that helped keep the bugs away at night. The daily cleaning of the room was excellent. The floors were mopped and the person also did the dishes, as well as, all other expected cleaning. The restaurants were good and I recommend you try them all because the resort is large. My favorite was Búho. The resort has a large group of security personnel for your security. I was extremely impressed by how many security guards there were and that they were everywhere we went. There is also a police presence as well. This is not to say the area is particularly dangerous- quite the opposite. It is simply to keep the resort guests secure as all the beaches are public. They allow a tour company to operate in their lobbies. We took the city tour. It was not very good. You can easily get to the aquarium without a tour and Playa Blanca is also easily reached by water taxi. I would definitely stay here again and I highly recommend Irotama XXI.
Stayed 5 nights in Jul 2024

8/10 Good

Jairo Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy buena, la estadía recomendada el desayuno. Excelente único, mejorar el olor de humedad en las habitaciones del resto de Instalaciones a los alrededores, el personal muy bien
Stayed 6 nights in Oct 2025

10/10 Excellent

WEYMAR F

Stayed 2 nights in Oct 2025

10/10 Excellent

yiming

Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa es muy tranquila
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, todo el personal muy amable, buenas amenidades como el uso de todas las piscinas, bares y restaurantes
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Travelled with partner
Irotama is nice resort with a large beach and very good swimming pools. The breakfast at Cocos restaurant is fine, but food is not good (relatively with its value) for lunch or dinner. Is recommended to go to Santa Marta old city restaurants at night
Stayed 4 nights in Feb 2025

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IMPERDIBLE EN COLOMBIA !!

RECOMENDADO ; LA MEJOR OPCIÓN EN SANTA MARTA ; RESORT CON EXCELENTES PISCINAS, PLAYA LNDA Y AMPLIA; DESAYUNO BUFFET, SENDEROS.
Stayed 3 nights in Jan 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal administrativo necesita ser mejor entrenado, reserve a través de Expedia y la página web del hotel no tiene espacio para el nombre del huésped. Rente una habitación doble (dos camas) Cuando hize la registracion (check in) me dijeron que como no había incluido el nombre del huésped tenía que pagar un adicional de $104.00 por los dos días. Terrible experiencia, acostumbro a viajar pero nunca escuché nada igual. Cuidado con sus reservaciones en este hotel si no quieren pagar adicionales como yo.
Stayed 2 nights in Jan 2025

10/10 Excellent

TATIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. El servicio de recepción en Irotama Reservado de IMER y EDUARDO fue de primer nivel. La limpieza de la habitación fue diaria y perfecta. El desayuno del Restaurante Piso 12 de Irotama XXI excelente, el personal de ese restaurante a la hora del desayuno y de la cena es maravilloso y muy bien entrenado. Vale toda la pena quedarse en este hotel todo el personal presta un excelente servicio al huésped, están muy bien capacitados. Los señores de seguridad que están en la playa son muy amables y uno se siente realmente cuidado y acompañado por ellos. Recomiendo plenamente este hotel. Sus instalaciones, servicio, la comida que ofrecen en sus restaurantes y la calidez de todo el personal lo hacen un lugar maravilloso. Volveremos pronto. Gracias.
Stayed 5 nights in Jan 2025

8/10 Good

JUAN CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lo único fue en restaurante BARRA VIVA La entrada la sentí como dañada y preciso me dio diarrea
Stayed 7 nights in Jan 2025