We had a fantastic stay at Om Sweet Om! The home is absolutely beautifulâhonestly, the pictures donât do it justice. The layout was spacious and thoughtfully designed, and we loved having the bikes available for a fun way to explore the area. The location was super convenient, close to everything we needed.The management was superbâresponsive and kind. We had a small drainage issue during our stay, and they came out right away to fix it. Everything about our time here was smooth and relaxing. Weâd love to come back again!
We loved Wine Down on 30A! It was so wonderful being right next door to the pool! The house is beautiful and was perfect for our family of 6! Loved having three king size beds and TVs in every room! Also loved that the house came with four bikes and an umbrella and two chairs on the beach! The staff at Royal Destinations was so wonderful with the small issues we had! So nice and immediately responsive!
I really wanted to love this home but we had issues begin right at the beginning. For starters 1) check-in is now at 5 due to âcovid cleaningâ this is to allow for an extra deep clean of the home. Unfortunately this is not true. We stayed in a different home the night before checking into this home so around 1 the day of check in we drove by the home to see the location and to make sure our golf cart had been dropped off, to our surprise no cleaners the cleaners did not up till around 2. By the time of check-in multiple cleaners were pulling up to help finishing cleaning the house. The master had gold fish spilled behind the nightstands that were never moved, there was someone elseâs underwear left in the laundry hamper and other little items left downstairs. We got the go ahead to check into the home around 5:45.
2) the hot water in the master shower did not work, the first night our showers were Luke-warm at best. I called the rental company the next morning and they were quick to send someone who told us there was an issue with the shower valve and to not turn it to hot all the way for the hot water to come out.
3) We rented a golf cart for the week and could not seem to figure out why the golf cart was not charging. We called the rental company and they told us to test the outside outlets. Every time we plugged the golf cart in to charge it would trip the breakers, leading to not only the golf cart not working but interfering with the internet and other ring systems (thermostats). After about two days an electrician was called out and fixed the problem.
Overall the house was beautiful and it a great little neighborhood. Unfortunately for the amount of money you spend to stay here for a week I would expect all of these issues to be addressed ahead of time.