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AC Hotel by Marriott® Santiago Cenco Costanera

3.0 star property

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Photo gallery for AC Hotel by Marriott® Santiago Cenco Costanera

2 bars/lounges
Meeting facility
Room, 1 King Bed | In-room safe, desk, iron/ironing board, Internet
2 bars/lounges
Coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Housekeeping

Explore the area

View in a map
Vitacura, Providencia,130, Santiago, Santiago, 7550006
  • Place, Costanera Center
    ‪1 min walk‬
  • Place, Gran Torre Santiago
    ‪4 min walk‬
  • Place, Apoquindo
    ‪4 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, iron/ironing board, Internet

Room, 2 Single Beds

10.0 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, Internet

Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, Internet

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, iron/ironing board, Internet

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott® Santiago Cenco Costanera

Pet-friendly hotel connected to a shopping centre in Santiago with bars
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
AC Hotel by Marriott® Santiago Cenco Costanera offers 249 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott® Santiago Cenco Costanera. During your stay, you'll be connected to a shopping centre and just a quick walk from Costanera Center. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 7 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Steps from Costanera Center and 6 minutes by car from Parque Arauco Mall
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly AC Hotel by Marriott® Santiago Cenco Costanera. Parking is available for a fee.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
AC Hotel by Marriott® Santiago Cenco Costanera has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 17 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: USD 50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Self-parking fee: USD 25 per day
  • Pet fee: USD 50 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Hotel Costanera Center
Ac Santiago Costanera Center
Ac Costanera Center
AC Hotel Santiago Costanera Center
AC Hotel by Marriott® Santiago Cenco Costanera Hotel
AC Hotel by Marriott® Santiago Cenco Costanera Santiago
AC Hotel by Marriott® Santiago Cenco Costanera Hotel Santiago

AC Hotel by Marriott® Santiago Cenco Costanera Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 330 reviews
Rating 8 - Good. 57 out of 330 reviews
Rating 6 - Okay. 15 out of 330 reviews
Rating 4 - Poor. 5 out of 330 reviews
Rating 2 - Terrible. 5 out of 330 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their personnel is amazing, I felt welcomed and they are very professional, congrats to them! Lunch was incredible, so tasty, really a 5 star hotel :) Only one thing that needs to be renewed is their air conditioning in the rooms, they are old and should be upgraded already, it is either too hot or too cold in the room.
Stayed 1 night in Sep 2025

6/10 Okay

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general good experience. Access to Shopping center is very convenient, however, drop off and pick up areas are very limited despite it is possible via underground shopping center parking.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Stayed 3 nights in May 2025

10/10 Excellent

Revaldo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jul 2025

10/10 Excellent

SUNGBOK

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very good
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan Carlos

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
En líneas generales el hotel me pareceió fantástico. El único aspecto que, en mi opinión, debería ser mejorado es el tema de la ducha y la regulación de la temperatura del agua. El Box de la ducha no estaba bien sellado con silicona y generaba una fuga de agua que mojaba el pido del dormitorio. Por otro lado el reguladore de la temperatura del agua no estaba funcionando, porque el agua salía o muy fría o muy caliente, pero fue imposible lograr un termino medio. Por lo demás un excelente hotel. En mi próximo viaje volveré a hospedarme en el Santiago Cenco Costanera.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Staff and service. Beautiful rooftop bar with amazing sunsets opens at 4pm. There is a mall attached which has amazing restaurants and shops. If you turn right out of the hotel you will a nice area with tons of bars and restaurants. Love the location and would highly recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning View

Stayed 2 nights in Jun 2025

10/10 Excellent

Cesar Ernesto, Indio

Stayed 4 nights in Jun 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accomodations were excellent and the staff were very professional and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel facilities. looks well maintained. great location. right next to a mall. food was very good. friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Go

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay here with nice views over the city. Rooms were spacious and comfortable and looked just as advertised. Would stay again
Stayed 1 night in May 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Alejandra

Liked: Amenities
Todo el personal del hotel es increíblemente bueno!
Stayed 2 nights in Apr 2025

6/10 Okay

Aileen

Stayed 2 nights in Feb 2025

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredible! When I come back to Santiago, this is where I’ll be staying from now on.
Stayed 2 nights in Mar 2025

10/10 Excellent

Akinosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kourtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviently located to shopping. Easy acces to 2 metro stops. Rooms are updated however showers are incredibly slippery. Beds are comfortable and the blackout curtains are a plus.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will stay there again.

Safe, clean and center of town. Amazing view of Andes.
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2025

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a great location. Modern, clean and affordable. Would stay again if in Santiago
Stayed 3 nights in Jan 2025