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Hotel Plaza San Francisco

Property class: 4
VIP Access

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Photo gallery for Hotel Plaza San Francisco

Indoor pool
Property entrance
Reception
Junior Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Place, Barrio París-Londres
    ‪1 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Hotel Plaza San Francisco

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hotel Plaza San Francisco offers 146 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the sightseeing around Hotel Plaza San Francisco. During your stay, you're just a quick walk from Barrio París-Londres. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages, hydrotherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Costanera Center and 11 minutes from Parque Arauco Mall
  • Airport shuttle service available for a fee
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Plaza San Francisco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in an old world hotel that was clean and comfortable. The staff was excellent. We had a wonderful stay.
Stayed 2 nights in Jan 2026

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful, particularly the breakfast and doorbells. Room was clean and comfortable.
Stayed 3 nights in Jan 2026

4/10 Poor

Manish, Watford

Disliked: Cleanliness
Reception and reservation staff has too much attitude … poor customer service all around
Stayed 1 night in Jan 2026

8/10 Good

Henry J

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were very helpful. Breakfast had many options.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Stayed 3 nights in Jan 2026

8/10 Good

Andreas, Panama

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious room. Excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff friendly and helpful;.On our last day, checkout was at noon. I asked if they had a room to change into travel clothes since our flight did not leave Santiago until 8:55 pm. Without hesitation, the main manager at the front desk said that we could stay in our room until 4;30 pm. when we had arranged for a transfer to the airport. This hotel is located close to the city centre with an easy walk to Place de Armas. Overall a very enjoyable stay. I would highly recommend this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dusty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in the center of Santiago! A bit of an issue getting my style C adapter to fit in their older style L outlets. But the hotel lent me one that worked.
Stayed 1 night in Dec 2025

10/10 Excellent

Yi

Room ok
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but could use updating. Our room was large and was very quiet.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Liked: Amenities
Disliked: Cleanliness
Did not use hot tub taxi to airport ok
Stayed 3 nights in Dec 2025

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Location beautiful hotel lovely friendly staff Close to everything
Stayed 2 nights in Dec 2025

10/10 Excellent

Mayur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly and helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, even more beautiful staff! Everyone was extremely helpful and caring and polite and respectful. The hotel is in great condition and has a lovely old world charm. Really comfortable beds, excellent value for money. I’ll stay here next time I’m in town too
Stayed 1 night in Dec 2025

10/10 Excellent

Julius

Liked: Staff & service, property conditions & facilities, room comfort
Most of our experiences were pleasant. Had one case of serious diarrhea from first dinner meal; a server may have not thoroughly washed hands before serving. Thanks
Stayed 2 nights in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Marek

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel staff were all extremely nice and helpful. Particularly I would like to mention reception team. When we were leaving for the airport, our Uber didnt come as it was pre - booked and they found us driver promptly who took us to the airport.
Stayed 3 nights in Nov 2025

10/10 Excellent

ZHANG

Liked: Cleanliness, amenities, property conditions & facilities
GREAT
Stayed 5 nights in Nov 2025

10/10 Excellent

Jaime

Stayed 3 nights in Nov 2025

10/10 Excellent

Marie

Stayed 1 night in Nov 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel are excellent. Simon who served us at the roof top patio was particularity friendly and gelpful and made the dinner we had there enjoyable. The front desk staff were very helpful and their English proficiency was cery much appreciated. The staff at buffet breakfask were all great as well. It is true what is said, that people make the difference and this was very true at this hotel
Stayed 1 night in Nov 2025