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Hotel Plaza San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Plaza San Francisco

Indoor pool
Bar (on property)
Property entrance
A person in a white bathrobe sitting on a wooden chair at a breakfast table with a fruit bowl, a glass of orange juice, and a plate of food.
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Place, Barrio París-Londres
    ‪1 min walk‬
  • Place, University of Chile
    ‪4 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a lamp, a chair, a television, and a window with curtains.

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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Front of property
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  • Pool
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  • Spa
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4.8 out of 5, Exceptional, 1,002 reviews
The price is CHF 130
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Hotel Cumbres Lastarria

About this property

Hotel Plaza San Francisco

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hotel Plaza San Francisco offers 146 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the sightseeing around Hotel Plaza San Francisco. During your stay, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Palacio de la Moneda and Plaza de Armas
  • Airport shuttle service available for a fee
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Plaza San Francisco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

claudio

Hotel was very good,room clean,staff very friendly and professional.
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in Santiago. It is the centre of the city with easy access to everything. The old world charm was welcome.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

James

Excellent location and top notch service, breakfast, dinner and clean rooms and bathroom. This is a 4 star hotel for sure which I would surely recommend to anyone.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located next to the presidential palace. We enjoyed the area, lots of restaurants, shopping, and historical buildings. The hotel is clean, has good-sized rooms and an excellent breakfast.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Definitely will stay again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Qinghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staffs.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking tours around the city and surrounding neighborhoods. The inside of the lobby and dining area lacked natural light and could use some of it to brighten things up. Overall great experience and would recommend this hotel for a Santiago trip.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a classic property. Central location was easy area for pick up and drop off for joining day tours. They allowed us to drop off luggages before check in time. Staff was very helpful in arranging transportation to the airport when there was road closure due to a marathon. Good breakfast buffet with options. Will stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, friendly and helpful staff. Great location. Would definitely recommend.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kathleen

Wonderful location, amazing breakfast buffet, great amenities, outstanding staff. The front desk was so helpful, Roberto was a wonderful friendly waiter, all the doormen were super efficient and kind. We enjoyed our stay very much and would highly recommend this hotel in Santiago Chile.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Hotel was beautiful and clean and great location. staff was exceptional
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Location beautiful hotel lovely friendly staff Close to everything
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

norberto

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and the personel. Very kind and courtes. We enjoy the hotel
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great location in an old world hotel that was clean and comfortable. The staff was excellent. We had a wonderful stay.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The property is a classic old hotel. Lots of beautifully stained wood, but a bit worn out looking.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. The staff was very helpful and pleasant. The breakfast was lovely. The hotel was located in a great location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marlin Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, the staff were very helpful. The food in the restaurant was excellent. They would call us a taxi when we asked and reminded us to be careful. The hotel is in the heart of Santiago and a short walk to St Lucia Hill and Plaza De Armis.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good position, near to city landmarks and public transport options. Room was large, clean and well equipped. Good selection and quality of food in restaurant and bar. Staff were helpful, friendly and professional. Good value for money
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel near centre of Santiago. Comfortable stay, bathroom could do with an upgrade. Lovely old furniture. Pool was not warm. Bar meals ok but expensive. Staff friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. Hotel was clean, quiet and a great location for touring downtown Santiago. The hotel restaurant and bar provided great service and the prices were very reasonable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
We were allowed to check in early, which was very much appreciated after a 10 hour flight. The room was spotless. The location was perfect
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Clean large room. Good restaurant and good morning breakfast. Conveniently located to walk around some of the major highlights in town
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful, particularly the breakfast and doorbells. Room was clean and comfortable.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Initial check in with staff was great. They were super helpful and accommodating
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff! At Reception, bar and restaurants. So friendly and helpful to us, first time visitors to Santiago.
Stayed 2 nights in Feb 2026