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ICON Hotel

4.0 star property
VIP Access

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Photo gallery for ICON Hotel

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Junior Suite, 1 King Bed | View from room
Lobby
Premium Suite, 1 King Bed (MASTER) | 1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

View in a map
Av. Alonso de Cordova 6050, Las Condes, Santiago, 7550000
  • Parque Araucano
    ‪9 min walk‬
  • Parque Arauco Mall
    ‪11 min walk‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room, 1 King Bed

View from room

Executive Double Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed (MASTER)

  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed (CORNER)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe With Mountain View

Living room | 55-inch LED TV with cable channels, TV, offices

Suite Deluxe With Mountain View

  • 70 sq m
  • Mountain view
  • Sleeps 3

View all photos for Apartment Master With View

1 bedroom, premium bedding, down duvets, pillow-top beds

Apartment Master With View

  • 90 sq m
  • Sleeps 3

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About this property

ICON Hotel

Hotel with a full-service spa, a quick walk to Apumanque
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a health club and a bar/lounge. Change of towels is available on request
ICON Hotel offers 207 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desk chairs. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the health club.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at ICON Hotel. During your stay, you're just a quick walk from Apoquindo. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at FECHORIA
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body scrubs, hydrotherapy or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Just a 3-minute walk from Apumanque and 11 minutes on foot from Parque Araucano
  • Airport and local-area shuttle service available for a fee
ICON Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 15 meeting rooms, and coworking spaces are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly ICON Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
FECHORIA – This restaurant specialises in Mediterranean cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
SKY CLUB 23 – This rooftop bar specialises in local and international cuisine and serves lunch and dinner. Happy hour is offered. Reservations are required. Open selected days.
Late-night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • FECHORIA
  • SKY CLUB 23

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,070 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ICON Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.5 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 80 (one-way), (up to 3 years old)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
ICON Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ICON Hotel Santiago
ICON Santiago
ICON Hotel Hotel
ICON Hotel Santiago
ICON Hotel Hotel Santiago

ICON Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Vancouver

Hotel was great the staff friendly all clean and location was good. I would stay again
Stayed 10 nights in May 2025

10/10 Excellent

Thariana, Tampa

Liked: Staff & service, property conditions & facilities
Primera vez que visito Chile, y agradezco al staff por habernos hecho sentir como en casa, muy cálidos, muy atentos, siempre con buena actitud y serviciales. Muy agradecida de todos, en especial Javier, Javiera, 1 chico y 1 chica más (que recuerdo sus caras, pero no sus nombres. Qué memoria la mía :( disculpen). Gracias por su calidez y excelente servicio ;)
Stayed 4 nights in Apr 2025

8/10 Good

AYDEE

Travelled with family
Liked: Cleanliness
Staff really friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria j

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

LEONARDO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
General maintenance is very poor. Lot of things are defective
Stayed 5 nights in Apr 2025

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

8/10 Good

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
d
Stayed 3 nights in Mar 2025

6/10 Okay

Erik

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
0 flexibility from the hotel staff about quite a few things, for instance 140 usd penalty after checking out 40 minutes late after a 12 day stay at the hotel, which only after negotiating I could bring down to 60 usd. Or not getting any lenience when I wanted to cancel 1 of the 12 nights booked (Expedia and the hotel simply blamed each other and said the other party would not allow it) Small annoyances like having to leave an obligatory 450 usd depósit for extra charges which was not valid in any of the restaurants, or surcharges for things like a robe in the spa. restaurant staff was very friendly
Stayed 10 nights in Mar 2025

10/10 Excellent

Ishrat

Stayed 1 night in Mar 2025

8/10 Good

Ilhem

Liked: Cleanliness, property conditions & facilities
Overall, it was a good stay. The location is nice and safe; you can walk around easily. The hotel is nice and practical. The spa team is unfriendly and the spa service is average.

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Nury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of the Sky restaurant provides excellent customer service. The waiters, Peter, Orlando, and the rest of the staff, do an exceptional job. The food is delicious, and the restaurant's location offers a privileged view of the Andes mountain range
Stayed 5 nights in Mar 2025

10/10 Excellent

RAQUEL

Stayed 3 nights in Mar 2025

8/10 Good

Cody

Stayed 2 nights in Feb 2025

10/10 Excellent

Ludys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cremilde

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ward, Manly

Stayed 1 night in Feb 2025

10/10 Excellent

Ward, Manly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of this property is quite unique and it works. They must have used a brilliant architect.
Stayed 1 night in Feb 2025

10/10 Excellent

Shona

Travelled with partner, Travelled with group
Enjoyed the roof top bar and the Italian restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable hotel

I stayed for 2 nights. It's a good hotel located in downtown santiago. Staff are friendly and the room was spacious and clean.
Stayed 2 nights in Feb 2025

6/10 Okay

Elio

Liked: Cleanliness, staff & service
Disliked: Room comfort

Is not 5 stars

Dice ser un hotel 5 estrellas pero le falta mucho para serlo. El ruido es espantoso, se escucha a las mucamas haciendo el aseo en las habitaciones de arriba y laterales, te cobran hasta el agua, no está señalizado dentro de las habitaciones como prender la luz o el aire, el lavamanos está fuera del baño y se empoza el agua, no hay enchufes cerca de la cama. A pesar de haber reservado por esta app, me cobraron impuesto. Lo único que me gustó fue el desayuno y la buena atención del personal.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

6/10 Okay

Nigel

We stayed here 5 nights, in February Firstly check in begins at 3 pm so everyone turns up to check in at 3pm except the staff so there’s a very long line. My advice is dump your bags and come back around 5 pm. Rooms were noisy from a fan running even though we turned the AC off. Our shower head was half functioning with the small shower head pointing towards the corner of the shower which leaked! The breakfast and dining staff are just great and service was excellent, friendly and welcoming The rooftop bar however was the complete opposite and it cannot possibly be run by the same company. The pool looks nice but small and there are far too few loungers for the number of guests. I didn’t try the spa It’s an ok location but probably wouldn’t stay there.
Stayed 5 nights in Feb 2025

8/10 Good

Richard

Stayed 8 nights in Jan 2025