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Luna Suite Departamentos

3.5 star property

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Front of property
Family Apartment, 1 Bedroom (4 people) | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
Basic Apartment, 1 Bedroom (3 people) | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
Standard Apartment (2 people) | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
Family Apartment, 1 Bedroom (4 people) | Living area | 32-inch LCD TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Kitchen
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Alonso Ovalle 840, Santiago, 8320000
  • Santa Lucia Hill
    ‪8 min walk‬
  • Palacio de la Moneda
    ‪9 min walk‬
  • Plaza de Armas
    ‪13 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Comfort Apartment, 2 Bedrooms, City View

Comfort Apartment, 2 Bedrooms, City View | Free WiFi, bed sheets

Comfort Apartment, 2 Bedrooms, City View

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom (4 people)

Family Apartment, 1 Bedroom (4 people) | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils

Family Apartment, 1 Bedroom (4 people)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Basic Apartment, 1 Bedroom (3 people)

Basic Apartment, 1 Bedroom (3 people) | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils

Basic Apartment, 1 Bedroom (3 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Trundle Beds

View all photos for Standard Apartment (2 people)

Standard Apartment (2 people) | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils

Standard Apartment (2 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Luna Suite Departamentos

Apartment with a 24-hour front desk, near Plaza de Armas
Along with self parking, this smoke-free apartment building has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a fridge. Housekeeping is available once per stay.
Luna Suite Departamentos offers 11 accommodations with complimentary bottles of water and portable fans. Accommodation at this 3.5-star apartment has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

This Santiago apartment provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

During your stay at Luna Suite Departamentos, you're just a quick walk from Barrio París-Londres. Enjoy features like free WiFi in public areas, plus concierge services and self-parking (surcharge). This comfortable apartment building has 11 apartments. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a deep-soaking bath and a dining area
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Palacio de la Moneda and Plaza de Armas
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
As a guest of Luna Suite Departamentos, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago apartment is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day)
  • Limited on-site parking
  • Onsite parking options include a carport

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch LCD TV with cable channels

Laundry

  • Laundry service

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per day
  • Deposit: USD 20 per stay
  • One-time cleaning fee: USD 15
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (once per stay)
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units
  • Composting
  • Comprehensive recycling policy
  • LED lighting

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 PM

Special check-in instructions

The property charges 6 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day, plus a one-time cleaning fee of USD 15.00 and a deposit of USD 20.00 per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day
  • Pet deposit: USD 20.00 per stay
  • Pet fee: USD 15.00 per pet, per day plus a one-off USD 15.00 cleaning fee
  • Housekeeping fee: USD 10 per stay; may vary based on unit size
  • Credit card charges are subject to a surcharge of 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Luna Suite Departamentos Aparthotel Santiago
Luna Suite Aparthotel
Luna Suite Aparthotel Santiago
Luna Suite Santiago
Luna Suite Departamentos Aparthotel
Luna Suite Departamentos Santiago
Luna Suite
Luna Suite partamentos tiago
Luna Suite Departamentos Santiago
Luna Suite Departamentos Apartment
Luna Suite Departamentos Apartment Santiago

Luna Suite Departamentos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 142 reviews
Rating 8 - Good. 57 out of 142 reviews
Rating 6 - Okay. 28 out of 142 reviews
Rating 4 - Poor. 8 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Liked: Room comfort
Disliked: Staff & service

Waste of money

First of all, this is not a hotel or tourist apartments. It's residence apartment block, so you get no help from the front desk, no access to the gym and no access to the laundry room. We booked this place on the understanding we could use the the gym and laundry room, the website gave false information. When cooking in the kitchen, the power would cut out every 30 seconds, the people who own the apartment were unhelpful in fixing this. My advice would be not to bother and go somewhere else.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient location, great price

I liked everything, but the only problem was the noise coming from me the street

4/10 Poor

alpmayu, US

Disliked: Staff & service, property conditions & facilities, room comfort

Gritty Area

Rude contact person who insisted on having a paper proof of booking. Took payment in USD cash and complained about every single bill which was even slightly crumpled. Room given was not the same as advertised - expected double + 2 twin beds, got 2 twins and a trundle. Avoidable place.

4/10 Poor

Catherine, Central Point, OR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Central Santiago, So so.

This is central Santiago. Way too far from the airport for me and the transportation was too expensive for an overnight.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Excellent Manager, Good Location

Victor was an excellent host. Location was great, good and fast wifi, self-Laundry service is ok, location is good, central and close to metro stations and walking distance to attractions. Will definitely go back to Santiago and will stay with Victor if possible.

6/10 Okay

Cesar

Liked: Room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Disliked: Staff & service

Exactly what you paid for

Hotel was mediocre, the location was a bit scary especially to arrive late as I did. I was alittle frustrated with the hotel not having NO room service of any kind. Over all the hotel was exactly as described, apartment style. If you only speak Spanish be aware, the receptionist doesn't, so it was hard to communicate.

6/10 Okay

solo traveller, santiago chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo traveller

Stayed in 2 aparts. 1st was ok. Bit dirty, 2nd had foul carpet and was lacking in comfort and dirty. Was only staying overnight. Don't think bed had been changed as hair on bed (foul) wouldn't stay again

6/10 Okay

sheldon, NS

Liked: Cleanliness
Disliked: Staff & service

It was all I needed.

There was no air conditioning. Room was all we needed. Nice to have secure parking.

8/10 Good

Jacob, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Respectful, Courteous;

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

This is a regular apartment building. There is not reception or people for help you. It's not working as a suites apartments. A lot of noise there, not good at all. Terrible. Pictures lies.....

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

HAPPY TO RECOMMEND THE LUNA SUITES.

Good value for the money, good location. Would recommend it. Because it was a bed, the couch in the living room was very uncomfortable to sit on. The chair was good but, unfortunately, there was only one. Perhaps a little more care in cleaning as the night table and lamp by the window were dusty and the toilet seat was loose when we arrived, which should have been reported by the cleaning staff. By the following day it was completely unhinged. However, we did not report it until we left so could not fault management. Victor did a great job checking us in and orientating us to the neighborhood, even to walking us to a good restaurant. He also booked a taxi for us to get to the airport which was very helpful as the desk clerk spoke no English at all so couldn't have done it without him. Thank you Victor.

6/10 Okay

Karen, Dallas, TX

Disliked: Staff & service, property conditions & facilities

not as described

The stay started out a bit rough, when we arrived to the complex and the man at reception didn't speak English. I showed him the reservation, so he seemed to understand. He told us to sit while he called the person in charge of that apartment. 40 minutes later, we were still sitting and he was chatting to another reception man. We asked again and he seemed to get upset, but he made a phone call and the man in charge of the apartment came down within a minute, so I don't think reception made any call the first time. The owner didn't speak much English either, but asked us if one bed was fine. I had requested 2 twins, but the other option listed was 1 king, so I said ok. It was double, if not a small queen (and old & firm). The safe was also locked, so it was unusable, but we didn't realize this until after he had gone. Those were the negatives. It is a great walkable location, and the water pressure in the shower was great. The WiFi was also good. I didn't use any part of the kitchenette, so I can't really review that.

8/10 Good

Jessica, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room, close to the centre.

Excellent facilities for the price. Kitchen, sofa, big double bed. Bath in bathroom. Great wifi. But not so easy to find as it's located in a big apartment block.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Just fine

For the price and quality, everything was ok

8/10 Good

Kristin, Western New York

Liked: Cleanliness, staff & service

Location was great!

The location was very good and central to everything we needed. The staff was very nice and brought extras like towels and a hair dryer. There was no couch in the living room, but there were beds instead, which was a little odd for a condo.

10/10 Excellent

Leon, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff, ideal for mid-length stay

The owner was accommodating about extending my reservation at the last minute and helpful about storing luggage, etc. Not a typical hotel, but having the kitchen makes it ideal for a stay of a week or two. Various loud neighbors (music, guitar, barking dogs) amplified by the echoing patio, but other than that, no complaints.

8/10 Good

Dominic, Chile

Liked: Property conditions & facilities
Chinese restaurant that opens till late nearby

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

its an apartment not a hotel

The place is fine if you need a kitchen and are looking for a cheap place to stay in for a couple of weeks.

6/10 Okay

Jacky, France

Disliked: Cleanliness, property conditions & facilities
Do not rent on weekends.room is not cleaned,you can run out of toilet paper as we did, there is not a spare roll. Saturday night was very noisy in the building partying music I couldn't sleep.Reception personnel not very hhelpfulzg

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice surprise!

This was a great place to stay especially for the low price! Very close to major areas and the subway system. The room was very new looking and the bed and bathroom were amazingly clean. The owner was very accomodating with our departure time and pleasant to deal with. Coin laundry and small gym downstairs.

8/10 Good

Maribel, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the center of Santiago!!

I am not a gambler but this was like a gamble!! I got a room in Santiago for $52 dollars a nite. Very clean room, everything is new, nice bed nice shower, neat kitchen. We wanted some place comfy and close to everywhere . We walked to the Santiago house of Neruda, we had breakfast in a beautiful cafeteria that had awesome bread! Just loved it!!

8/10 Good

Jessica, Australia - NSW - Regional NSW

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Reasonable; Service: Basic; Cleanliness: Spotless;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location relative to everything

Arrived 03h and night clerk reached over and handed me my keys, just like that. I was pooped but was in my room within minutes. I spent the following day walking easily into the old center several times, then left the hotel at 04h25 for the airport in a taxi I had reserved. Fantastic stopover, brief but efficacious beyond words.