Tropical Island Aparthotel

2.5 star property

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Room options

View all photos for Family Apartment, 2 Bedrooms, Air conditioning

Family Apartment, 2 Bedrooms, Air conditioning | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family Apartment, 2 Bedrooms, Air conditioning

  • 95 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Studio, Kitchenette

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 Double Bed, Kitchen, Sea View

Studio, 1 Double Bed, Kitchen, Sea View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 Double Bed, Kitchen, Sea View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Kitchen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Apartment, 1 Bedroom, Kitchen

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Apartment, 1 Bedroom, Air conditioning, City View

Family Apartment, 1 Bedroom, Air conditioning, City View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family Apartment, 1 Bedroom, Air conditioning, City View

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, City View

Fridge, microwave, blender, dining tables

Apartment, 2 Bedrooms, City View

  • 96 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed

View all photos for Economy Single Room, Air conditioning

Economy Single Room, Air conditioning | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Economy Single Room, Air conditioning

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Bedroom, Kitchenette

Family Apartment, 1 Bedroom, Kitchenette | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family Apartment, 1 Bedroom, Kitchenette

  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Single Room, 1 Queen Bed, Private Bathroom

Superior Single Room, 1 Queen Bed, Private Bathroom | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Single Room, 1 Queen Bed, Private Bathroom

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, Terrace - City and Sea Views

One Bedroom Apartment, Terrace - City and Sea Views | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Apartment, Terrace - City and Sea Views

  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Beautiful 1 Bedroom apartment With Balcony City Views

Beautiful 1 Bedroom apartment With Balcony City Views | In-room dining

Beautiful 1 Bedroom apartment With Balcony City Views

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room, Air conditioning

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Comfort Double Room, Air conditioning

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Queen Bed, Terrace, City View

Standard Double Room, 1 Queen Bed, Terrace, City View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Double Room, 1 Queen Bed, Terrace, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, 1 Bedroom, Air conditioning, City View

Comfort Apartment, 1 Bedroom, Air conditioning, City View | Living area | 32-inch Smart TV with digital channels, TV, Netflix

Comfort Apartment, 1 Bedroom, Air conditioning, City View

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Apartment, 2 Bedrooms, Terrace, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Economy Apartment, 2 Bedrooms, Terrace, City View

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

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About this property

Tropical Island Aparthotel

Family-friendly hotel connected to the convention centre in Santo Domingo Este with a water park
This hotel features a water park (surcharge), concierge services and dry cleaning. Wired Internet in public areas is free. Additionally, laundry facilities, a computer station and express check-out are on-site. Housekeeping is available on request.
Tropical Island Aparthotel offers 60 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santo Domingo Este hotel provides complimentary wired Internet access. Business-friendly amenities include desks and printers. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Tropical Island Aparthotel, you'll be connected to the convention centre and within walking distance of Assembly Hall of Jehovah's Witnesses. You'll find features such as free wired Internet, plus water park access (surcharge) and dry cleaning service.
  • Free wired Internet
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • Just a 5-minute drive from Assembly Hall of Jehovah's Witnesses and a few minutes from National Aquarium
  • Theme park, ferry terminal and casino shuttle service available for a fee
Tropical Island Aparthotel offers its guests a water park (surcharge) and a waterslide. A computer station is on site and wired Internet is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Tropical Island Aparthotel. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this Colonial Santo Domingo Este hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 18-hole adjacent golf course
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Dining table
  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Pool gate
  • Water park (surcharge)
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a national park
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Handrails in stairways (99 centimetre high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (170 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Printer
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp or telephone 24 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Tropical Island Aparthotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal and Cash App
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tropical Island Aparthotel offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A fee for in-room air conditioning is charged during the day (8 AM - 8 PM).

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tropical Aparthotel
Tropical Island Aparthotel
Tropical Island Aparthotel Santo Domingo Este
Tropical Island Santo Domingo Este
Tropical Santo Domingo Este
Hotel Tropical Island
Tropical Santo Domingo Este
Tropical Island Aparthotel Hotel
Tropical Island Aparthotel Santo Domingo Este
Tropical Island Aparthotel Hotel Santo Domingo Este
Hotel Tropical Island Las Americas Airport Colonial Zone
Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Tropical Island Aparthotel Reviews

Reviews

6.2
Rating 10 - Excellent. 54 out of 233 reviews
Rating 8 - Good. 61 out of 233 reviews
Rating 6 - Okay. 29 out of 233 reviews
Rating 4 - Poor. 23 out of 233 reviews
Rating 2 - Terrible. 66 out of 233 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tashika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Jan 2025

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dora, Quebec

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stuff is really nice and helpful!
Stayed 19 nights in Oct 2024

2/10 Terrible

Thurman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es lo peor Que eh visitado dice Que tenia piscina y aire central y no tenia ninguna de las 2 el servicio horrible y no tiene condicion en la Cocina solo habia uñas cuchara y para nada de lujo en fin no lo recomiendo
Stayed 1 night in Sep 2024

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

tyrone

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
ALL was good,extra $30 @check-in to have it ALL(ac, Wi-Fi, security, parking w/your OWN remote, SUPER clean, Fire stick..ect) all DAY...🤔no problem.And lastly... the Owner he goes ABOVE AND BEYOND for his Extraordinary Guest's....OHH YEA the morning Sunrise view from the 5th floor AWESOME
Stayed 3 nights in May 2024

2/10 Terrible

Dennis

Disliked: Amenities
They were closed and I couldn't get in
Stayed 3 nights in Mar 2024

4/10 Poor

Julio, Mountainside

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
i didn't like the area I wasn't feel confortable
Stayed 3 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Lise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The price that I was charged when I arrived at the hotel was different from the price that was quoted on the website
Stayed 1 night in Aug 2023

2/10 Terrible

Elvira

Travelled with family
Disliked: Amenities, property conditions & facilities
Really bad Air-condition not working properly. They ask me to pay $25 extra just because Expedia gave me a discount according to them. It look like they are stealing people money.
Stayed 1 night in May 2023

6/10 Okay

Stella

Travelled with partner
Disliked: Amenities
If you just need something cheap for a night it’s ok. We had a 4am flight so we just came for a few hours as we weren’t staying in Santo Domingo for the duration of the trip and wanted something close to the airport due to the early flight. No shampoo or shower gel. Tons of mosquitos, and very uncomfortable bed. The guy at the reception was very kind and nice.
Stayed 1 night in Feb 2023

4/10 Poor

Robert

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and comfy, the host Donald is an amazing man, he's friendly and very helpful; I am so looking forward to bringing my friends for my 2023 group trip.

2/10 Terrible

Ezequiel, Camarillo

Stayed 1 night in Nov 2022

2/10 Terrible

Emilie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The owner is a thief. I had to pay $35 a day extra for AC and $15 a day extra for internet and I had to pay that before I check in… and to top it off I deposited $40 for a gate key which was supposed to be refunded when I returned the keys but he did not give me the refund. The AC was only at night. The owner stated that if I need AC during the day that’s and extra $15 a day. The internet was not working for over a week but he did not refund any money. That man is a crook . I don’t think anyone should fall into a trap like that. I had to go with what he said cause we had nowhere else to go. That hotel is a very bad place to be….No security it’s just terrible
Stayed 18 nights in Jul 2022

2/10 Terrible

Alena, Conshohocken

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was treated horribly after my flight arrived at 3am and was told he wasn't supposed to be handling clients at that time. I was told to leave premises since I didn't want to pay $80 to check in 4 hours early. I was also not refunded my week stay, not did expedia back me. Horrible experience. It's not even located where it says.
Stayed 7 nights in Jul 2022

10/10 Excellent

Alfredo

Stayed 3 nights in Jun 2022

2/10 Terrible

Yvetha

That need to be close for cleaning
Stayed 1 night in May 2022

4/10 Poor

jean, Orange

Stayed 1 night in Apr 2022

2/10 Terrible

Karl Henry Milton

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2022

6/10 Okay

joel, yauco

Disliked: Amenities
Nos trataron muy bien alquilamos el apt de 2 cuartos cocina 2 banos defecto no tiene elevador hay que subir 3 pisos para llegar hay un colmado cerca para compras para el desalluno
Stayed 4 nights in Jan 2022

6/10 Okay

Melissa

Disliked: Cleanliness, amenities
Stayed 10 nights in Dec 2021