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Hotel Imperador

3.0 star property

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Photo gallery for Hotel Imperador

A balcony with a view of a beach, city skyline, and mountains.
A beach with umbrellas and people, palm trees, and a city skyline in the background.
A wooden wall with a sign reading "HOTEL IMPERADOR".
A room with a large window overlooking a cityscape, a view of the beach, and a chair in the foreground.
A buffet with various food items, including fruits and pastries, and a sign that reads "SEJAM Bem Vindos!".

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Av Presidente Wilson, 184 Jose Menino, Santos, SP, 11065-201
  • Place, Itarare Beach
    ‪2 min walk‬
  • Place, José Menino Beach
    ‪5 min walk‬
  • Place, Gonzaga Beach
    ‪2 min drive‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪81 min drive‬

Room options

View all photos for Room

1 bedroom, minibar, laptop workspace, blackout curtains

Room

  • 14 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

1 bedroom, minibar, laptop workspace, blackout curtains

Room

  • Sea view
  • 18 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

1 bedroom, minibar, laptop workspace, blackout curtains

Room

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, white pillows, a nightstand with a phone and remote controls, and a sign with instructions.

Standard Room

8.6 out of 10
Excellent
(21 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with two beds, a nightstand with a lamp, a wall clock, a television, and a window with curtains.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Beach View

A hotel room with a wooden headboard, a bed with white linens, two bedside lamps, a nightstand with a remote control, and a wall-mounted artwork.

Superior Room, Beach View

  • Beach view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

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Standard Room | Laptop workspace, free WiFi, bed sheets
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About this property

Hotel Imperador

A rooftop terrace, a 24-hour front desk and an arcade/games room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area. Housekeeping is available once per stay.
Hotel Imperador offers 42 air-conditioned accommodations with minibars and blackout curtains. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower. This Santos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided once per stay.

Our customers tell us that they enjoy the helpful staff at Hotel Imperador. During your stay, you're just a quick walk from Beach Edge Gardens. Free WiFi in public areas, a rooftop terrace and an arcade/games room are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a lift, a rooftop terrace and a terrace
  • Just a 1-minute drive from Itarare Beach and 6 minutes from Gonzaga Beach
Hotel Imperador offers its guests a rooftop terrace, an arcade/games room, and a television in common area. WiFi is free in public spaces.

This 3-star Santos hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 120.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Imperador
Hotel Imperador Santos
Imperador Santos
Hotel Imperador Santos, Brazil
Hotel Imperador Hotel
Hotel Imperador Santos
Hotel Imperador Hotel Santos

Hotel Imperador Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 874 reviews
Rating 8 - Good. 280 out of 874 reviews
Rating 6 - Okay. 174 out of 874 reviews
Rating 4 - Poor. 77 out of 874 reviews
Rating 2 - Terrible. 53 out of 874 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for our visit in Santos.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and staff. Good breakfast.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bom

Hotel bom
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Jean

Disliked: Cleanliness, amenities, property conditions & facilities
Good location Property under renovation Too old elevavator . Kind scare
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Janete

Localização excelente!
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Christian

Disliked: Cleanliness, property conditions & facilities
Localização boa, porém a limpeza do quarto deixou a desejar em nenhum dia limparam o meu quarto, apenas as funcionárias da Copa era educadas a recepção deixou a desejar, Ar condicionado funcionava bem
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Luiza Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ok
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto limpo, café da manhã delicioso, os funcionários são gentis e sempre dispostos a te ajudar.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quarto limpo mas a edificação precisa melhorar. Aparência de suja e velha. Por outro lado, o ar condicionado é muito bom.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Vanderlei

Liked: Staff & service
Quarto com boa acomodação, camas e banheiro limpos. Ar condicionado funcionando bem. A entrada é bem simples, o estacionamento é pago e limitado em vagas e o café da manhã é bem simples, mas atende as necessidades.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Baptista

Liked: Cleanliness, staff & service, property conditions & facilities
Vista para a praia perdeu uma estrela
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, amenities
Hotel ótimo, bem localizado. O café da manhã é muito bom e o atendimento excelente — quase nem almocei depois 😂 O único ponto é que, como ficamos no último andar, a água quente do chuveiro demora para sair, acaba desperdiçando bastante água e, quando esquenta, esquenta demais. Fora isso, foi tudo ótimo. Super recomendo!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rosana

Liked: Cleanliness, staff & service, amenities
Hotel muito bom, localização ótima e café da manhã show, só achei que cheira mofo e não ter estacionamento certo também é ruim
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Valdecir

Liked: Cleanliness, staff & service, amenities
Hotel simples, mas limpo, pessoas educadas, cordiais. Bom café da manhã. Parabéns a todos!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

josé

Liked: Cleanliness, staff & service, amenities
Tudo dentro dos padrões contratados. Quarto muito bem arrumadinho e arrumadeiras e pessoal de assistência muito gentis.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities
Excelente estadia. Ótima localização, bom quarto, um belo café da manhã e funcionários muito solícitos.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Alexandre

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto muito pequeno
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Foi tudo excelente equipe está de parabéns
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

carolina

Disliked: Cleanliness, staff & service, amenities
Nada funcionava, o elevador quebrou com pessoas dentro, wifi nã pegava no quarto e nem o sinal de celular. Não consegui ficar lá, fiz o checkout em 30 min e nem sequer fizeram questão de perguntar o que aconteceu. Um lixo.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Arthur Makoto

Funcionários muito bem educados, quartos simples porém completos, café da manhã muito bom.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Flávia Jacqueline

Liked: Cleanliness, staff & service
O quarto não tinha telefone, o lixeiro do banheiro não tinha tampa e vc mesmo tem que tirar o lixo se fizer o N°2 se não fica com mau cheiro o banheiro. Café da manhã delicioso, camareira Iara e a equipe do café maravilhosas,. Equipe do Check in não estava muito agradável mas a do check out super educadosmanhã manhã deliA equipe do Check in desatenta, tive que descer depois que ent
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Andrea De Paula

Pessoal da recepção meio mal humorado (eu tbm trabalho aos sábados e domingos, era minha folga) Quarto limpo, ar condicionado estava funcionando super bem!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

EVERALDO R

Liked: Cleanliness, staff & service, amenities
Quarto limpo e arrumado e a equipe foi muito atenciosa.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sergio Spin

Liked: Cleanliness, staff & service, amenities
Quarto um pouco pequeno mas limpo e confortável. Banheiro reformado ducha excelente
Vista do terraço Hotel imperador
Vista terraço hotel imperador
Stayed 1 night in Jan 2026