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ibis Santo Andre

3.5 star property

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Photo gallery for ibis Santo Andre

A person sitting at a table with a sandwich and a drink, with a plant and a red wall in the background.
A hotel room with two beds, a desk, a chair, a television, and a window with curtains.
A modern hotel with a curved facade, a prominent 'ibis HOTEL' sign, and a landscaped area with a pathway and trees.
Breakfast, lunch and dinner served
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Avenida Industrial 885, Santo André, Sao Paulo, 09080-510
  • Place, Mayor Celso Daniel Park
    ‪1 min walk‬
  • Place, Grand Plaza Shopping
    ‪2 min walk‬
  • Place, Shopping ABC
    ‪6 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Single Beds

A hotel room with two beds, a desk, a chair, a window with curtains, and a wardrobe.

Standard Apartment, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (1 Double bed & 1 Child's bed)

Standard Room (1 Double bed & 1 Child's bed) | Minibar, in-room safe, desk, blackout curtains

Standard Room (1 Double bed & 1 Child's bed)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Pet-friendly
Bristol Santo André Hotel
Santo André
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 703 reviews
The price is CHF 51
includes taxes & fees
7 Aug - 8 Aug
Bristol Santo André Hotel

About this property

ibis Santo Andre

A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Ibis Santo Andre offers 180 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Santo André hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at ibis Santo Andre, you're just a quick walk from Grand Plaza Shopping. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 14 minutes by car from Aricanduva Shopping Center and 14 minutes from São Paulo Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. The business-friendly ibis Santo Andre also features a garden, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star Santo André hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
IBIS KITCHEN – This buffet restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (BRL 24 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 58 for adults and BRL 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • IBIS KITCHEN

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 58 for adults and from BRL 29 for children
  • Valet parking fee: BRL 24 per day
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 80.732.928/0069-98

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Santo Andre Hotel
Ibis Santo Andre
Ibis Santo Andre Brazil
ibis Santo Andre Hotel
ibis Santo Andre Santo André
ibis Santo Andre Hotel Santo André

ibis Santo Andre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 613 reviews
Rating 8 - Good. 162 out of 613 reviews
Rating 6 - Okay. 61 out of 613 reviews
Rating 4 - Poor. 20 out of 613 reviews
Rating 2 - Terrible. 17 out of 613 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot people gave me an excellent service and they have a very good restaurant
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Tiago da Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Vitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night, there region is good, near by the mall. Needs improvement: the bed it's not soft, the pillow it's not soft either. The price was decent for one night.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Wagner

Parking charges an extra fee. Shampoo was not refiled, towels had stains, the extra bed was "children" size.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sonia Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Feb 2025
Verified

4/10 Poor

tudo pra

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was in poor conditions
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Matheus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Chauffailler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes localização shop próximo, mas tive problema no chuveiro que não esquentava pela segunda vez que tive no ibis 3 no mesmo quarto, eu na, outra vez reportei o problema mas não foi resolvido tive que trocar de quarto, mas muito bom o atendimento da recepção limpeza impecável
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
…… tranquilo
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Rosana

Disliked: Cleanliness
Demoraram para limpar o quarto e não repunham alguns itens de alimentos no café da manhã.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Boa experiência
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Localização muito boa. Funcionários muito simpáticos. Tv e sinal péssimos. E senti falta de ter serviço de quarto (tudo tinha que descer pra buscar).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como sempre, foi muito boa.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mateus

Liked: Staff & service, property conditions & facilities
Gjg
Stayed 1 night in Mar 2026
Verified

8/10 Good

José Evandro

Liked: Staff & service, property conditions & facilities
Atendimento da equipe muito acolhedor
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Em termos de hotel e localização, não tenho do que reclamar...tudo muito perfeito.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erika Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionando respeitosos e simpáticos! Fácil acesso para o quarto e café da manhã excelente!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vandir

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Feb 2026
Verified

8/10 Good

Regis

Liked: Cleanliness, staff & service, amenities
Bom atendimento.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Viviane

Liked: Cleanliness, staff & service, amenities
Quarto bem silencioso, ambiente muito tranquilo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities
Estava muito bom. A equipe do Hotel Ibis como sempre muito perfeita e simpática.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Xisto Pellini

Liked: Cleanliness, staff & service, amenities
Equipe e localização
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

FLAVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cardápio café muito bom ótimas opções limpeza, o pessoal também muito simpático e acolhedor recomendo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comida muy rica y variada
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Anderson

Liked: Cleanliness, staff & service, amenities
Tudo certo
Stayed 1 night in Sep 2025