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Air Terminal Hotel

3.0 star property

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Photo gallery for Air Terminal Hotel

Exterior
Exterior
Deluxe Double Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing
View from property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • New Chitose Airport Onsen
    ‪5 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Double Room, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Single Room, Non Smoking

9.4 out of 10
Exceptional
(79 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Single Room, Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing

Hollywood Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Triple Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Deluxe Double Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Triple Room Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Single Room Non smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Single Room Non smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Single Room Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Deluxe Single Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Jrinn Chitose

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (714)
The price is CHF 104
for 1 room
6 Jul - 7 Jul
Jrinn Chitose

About this property

Air Terminal Hotel

Hot springs hotel connected to the airport in Chitose with a full-service spa
Along with a full-service spa, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from New Chitose Airport Onsen and 6 minutes on foot from Doraemon Wakuwaku Sky Park
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,600 per day)
  • Parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1129 reviews
Rating 8 - Good. 366 out of 1129 reviews
Rating 6 - Okay. 108 out of 1129 reviews
Rating 4 - Poor. 27 out of 1129 reviews
Rating 2 - Terrible. 9 out of 1129 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Miao Qin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Miao Qin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the my worst hotel customer experience I have encountered in Japan. I asked for help during check-in to contact the airlines for damaged luggage, but the front counter staff cut me off coldly saying that they are a hotel and not the airport without empathy or offering any suggestions. During breakfast service, the staff stationed at the breakfast area was rude and did not even bothered greet us as if we owe her money. The rooms are old, dusty and mattress was sagging. For the amount paid, you can find a way better hotel. Definitely won’t recommend unless you are in for lousy service and backaches.
Stayed 1 night in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Ok place
Stayed 1 night in Mar 2025

2/10 Terrible

Fabien

Stayed 1 night in Mar 2025

8/10 Good

Bradley, Murwillumbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet

Winderful stay after long trip. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

jeffrey

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were generous in size. Staff were very helpful
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Stayed 1 night in Feb 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michon

Liked: Staff & service
The room was suffice but smelled like cigarettes. Breakfast was good.
Stayed 1 night in Feb 2025

10/10 Excellent

sean

Liked: Staff & service, property conditions & facilities
Very convenient and there is great shopping at new chitose
Stayed 1 night in Mar 2025

4/10 Poor

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient airport hotel, located right inside the domestic terminal with a huge range of shops and dining options inside. But it was the worst bed and pillows we have ever slept on - made for an awful nights rest. For this alone we wouldn’t stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooooo convenient. Great rooms for the price. Wide variety of options at breakfast. 10/10, would recommend. Especially after a long travel day or arriving late to Sapporo airport.
Stayed 1 night in Feb 2025

8/10 Good

SU ZEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleaning staff, convenient location to catch ski bus from airport the next Day. Breakfast varieties ok. Onsen is at another building and need to walk around 5 mins or so. Airport closes some section at 1130 so need to get back to the hotel by then
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you flight is early morning.
Stayed 1 night in Feb 2025

8/10 Good

Jolie

Stayed 1 night in Feb 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredibly convenient and pretty good. excellent breakfast and very comfortable room.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Stayed 1 night in Feb 2025

10/10 Excellent

Wilfred, Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I booked this hotel for my late flight arrival inti Chitose/Sapporo. Due to heavy snow I was able to go straight to my room in terminal while others had lots of issues due to arrival being after the last train into the city. Best to stay here overnight if arriving late from Tokyo/overseas.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Liked: Cleanliness
Disliked: Amenities
It’s a small room with the basics but it got a bit stuffy in winter because of the lack of room temperature control.
Stayed 1 night in Feb 2025

8/10 Good

Othneil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Stayed 1 night in Feb 2025