Air Terminal Hotel

3.0 star property

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Exterior
View from property
Lobby
Exterior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • New Chitose Airport Onsen
    ‪1 min walk‬
  • Doraemon Wakuwaku Sky Park
    ‪6 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

Double Room, Non Smoking

  • 20.0 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Single Room, Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Double Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Hollywood Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Twin Room

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Single Beds

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Triple Room Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Air Terminal Hotel

Hot springs hotel connected to the airport in Chitose with a full-service spa
Along with a full-service spa, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from New Chitose Airport Onsen and 6 minutes on foot from Doraemon Wakuwaku Sky Park
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,600 per day)
  • Parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1086 reviews
Rating 8 - Good. 348 out of 1086 reviews
Rating 6 - Okay. 98 out of 1086 reviews
Rating 4 - Poor. 27 out of 1086 reviews
Rating 2 - Terrible. 7 out of 1086 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Yee Wah Patty

Liked: Staff & service, amenities
Space wise, the room is very spacious. However, noise from outside the window (from the runway) and also from the corridor was annoying. I was notified at the time of check in that wifi connection could be poor. In real, there was no connection at all. This property should be listed as no wifi provided. I was trying to use my mobile phone data to go online. But the location of the hotel made it a hit-or-miss.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Jan 2025

6/10 Okay

Seek mooi

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The public bath is not within the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

GAY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient being at the airport for a morning flight!
Stayed 1 night in Jan 2025

10/10 Excellent

Syariza, Jitra

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great spa, would highly recommend! Super convienent!
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Need more signage in Airport to direct you to hotel. Otherwise convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport hotel

There is a hot spring in the airport. We are able to use that for free. Breakfast is included.
Stayed 1 night in Jan 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good airport hotel

Surprisingly good for an airport hotel. Buffet breakfast in the morning was much more expansive than I thought it would be. Comfortable beds and great location
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leiat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Jan 2025

10/10 Excellent

Dr. Louie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for transit layover
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Stayed 1 night in Jan 2025

6/10 Okay

CHIN CHYE KEVIN

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nil
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet breakfast with a selection of Japanese and Western foods is included in the room price.
Stayed 1 night in Jan 2025

6/10 Okay

Emily

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient

Hotel is super convenient. Located steps away from arrival gate and from bus/shuttles. Just wish breakfast had more options and eggs were not so runny.
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Toby, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet and comfortable. Great value. Can t beat it for convenience after flying in from Canada.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t beat the location and convenience after a long international flight. Plus close proximity to the ski buses. First time I used the onsen which was a bonus, but this time we arrived too late to take advantage. Beds are more firm. Free Japanese breakfast was good too.
Stayed 1 night in Jan 2025