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Cross Hotel Sapporo

4.0 star property
VIP Access

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Photo gallery for Cross Hotel Sapporo

A modern indoor pool with large windows offering city views.
A modern hotel with a glass facade, a prominent entrance, and a visible seating area outside.
A buffet setup with various food items and a sign for the soup curry bar.
A modern room with a large window overlooking a cityscape at dusk.
A modern hotel room with a large window offering a city view, a wooden floor, and contemporary furniture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪8 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Twin Room with Shower Only

A hotel room with two beds, a chair, a small table, a chandelier, and a window with curtains.

Twin Room with Shower Only

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room 2 Beds + Sofa Bed

A hotel room with two beds, a sitting area with a chair, a desk, and a large window with curtains.

Superior Twin Room 2 Beds + Sofa Bed

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Semi double Room (Shower Only)

A hotel room with a large bed, a desk, and a minibar.

Semi double Room (Shower Only)

9.6 out of 10
Exceptional
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a sofa, and a small table.

Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk, and a small seating area.

Twin Room

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

A hotel room with a bed, two sofas, a small table, and a window with curtains.

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Run of the House

A hotel room with a large bed, a desk, a lamp, a framed picture on the wall, and a window with curtains.

Run of the House

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room (2 Beds + Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room (Shower Only)

A hotel room with two beds, a chair, a small table, a chandelier, and a window with curtains.

Twin Room (Shower Only)

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Double Room with lounge access

A hotel room with a large bed, a sofa, a small table, and a desk.

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

A hotel room with two beds, a sofa, a small table, and a lamp.

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

A hotel room with a large bed, a small round table, a chair, and a window with curtains.

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

A hotel room with a large bed, a flat-screen TV, a minibar, and a seating area with a glass table.

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

A hotel room with a large bed, a red armchair, a glass table with two wine glasses, and a red vase.

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for +Run of house

A hotel room with a bed, a chair, a small table, a desk, and a window with curtains.

+Run of house

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

A hotel room with two beds, a sofa, and a large window with curtains.

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Cross Hotel Sapporo

A restaurant, self parking and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.
Our customers tell us that they can't get enough of the helpful staff at Cross Hotel Sapporo. During your stay, you're just a quick walk from Odori Park. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the overall condition of the property and the location
  • Just a 5-minute walk from Odori Park and 7 minutes on foot from Sapporo TV Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hache – This restaurant serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1040 reviews
Rating 8 - Good. 253 out of 1040 reviews
Rating 6 - Okay. 68 out of 1040 reviews
Rating 4 - Poor. 13 out of 1040 reviews
Rating 2 - Terrible. 18 out of 1040 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice onzen, awesome breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marrie Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and beautiful place that is near to tourist sites in downtown. Accomodating staff, clean and has great amenities.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good, location is good, only two blocks fm Sapporo station
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kin Bun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice nice service, very comfortable and will visit again👍👍
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonable price. Their breakfast was great selection without fresh seafood (like sashimi), I really enjoyed it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible choice of hot and cold as well as Japanese and Western food choices for breakfast!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. We loved the lounge access that came with our rooms, the amazing breakfast and the public bath experience. The staff were extremely helpful in finding options for us to get to places and to find restaurants. I highly recommend this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Motoaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very nice and hotel staff was very accommodating. We extended our stay and they even contacted us to inform that we can stay in the same room.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the train station was walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lounge service!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and highly recommend!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location .Immaculate. Comfortable. Very helpful staff.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking access to most places including Sapporo Station. Breakfast variety was excellent. Bonus to be able to get miso ramen and soup curry.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location- walkable to many attractions.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and a good size for Japan. The real reason to stay here is just the location is great. You can walk from Sapporo station, short walk to the main shopping area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bhuwan

Liked: Amenities, property conditions & facilities
Good breakfast and services also in good location too
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HSING-CHUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the staff were very courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ka-Kit

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful. Good location and easy to walk to the JR Sapporo station.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dong Chan

Liked: Cleanliness, staff & service, amenities
convenient parking, extremely kind staffs, adjacent to tourists spots, neat sauna with great city view, and enjoyable breakfast buffet with various options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yee Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and express check in check out
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Tidy and good location
Stayed 3 nights in Nov 2025