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Cross Hotel Sapporo

4.0 star property
VIP Access

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Photo gallery for Cross Hotel Sapporo

Lounge
Public bath
Property amenity
Bar (on property)
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo TV Tower
    ‪6 min walk‬
  • Tanukikoji Shopping Street
    ‪9 min walk‬
  • Odori Park
    ‪12 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

1 bedroom, down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

1 bedroom, down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Shower Only)

1 bedroom, down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

1 bedroom, down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

1 bedroom, down duvets, in-room safe, individually decorated

Run of the House

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

1 bedroom, down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

1 bedroom, down duvets, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room

1 bedroom, down duvets, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

1 bedroom, down duvets, in-room safe, individually decorated

Semi double Room (Shower Only)

9.2 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

1 bedroom, down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | 1 bedroom, down duvets, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | 1 bedroom, down duvets, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

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Exterior

SAPPORO HOTEL by GRANBELL

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  • Restaurant
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4.3 out of 5, Excellent, 187 reviews
The price is CHF 103
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SAPPORO HOTEL by GRANBELL

About this property

Cross Hotel Sapporo

Hotel with a restaurant, a quick walk to Sapporo TV Tower
A restaurant, self parking and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.
Our customers tell us that they can't get enough of the helpful staff at Cross Hotel Sapporo. During your stay, you're just a quick walk from Sapporo TV Tower. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the overall condition of the property and the location
  • Within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hache – This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 3 nights in May 2025

10/10 Excellent

Brenda, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at the Cross Hotel. The room was nice and clean, good bathroom and loved having an Onsen onsite.
Stayed 2 nights in May 2025

2/10 Terrible

yue hwei

Stayed 1 night in May 2025

10/10 Excellent

glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

yue hwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Zi Jun

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic, the staff were amazing, and the room size was nice. Wish they had coin laundry in the hotel. They do offer laundry service if needed
Stayed 4 nights in May 2025

10/10 Excellent

Tina

Great location. Very easy to access public transport. Quiet yet safe. All necessary amenities available
Stayed 4 nights in May 2025

8/10 Good

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast buffet was terrible All the food was cold The sausage, ham, fish - everything Including the rice The eggs were the worse - it was like rubber The miso soup tasted like raw miso not soup Other than that it is a nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nabid

Stayed 2 nights in May 2025

8/10 Good

Everton, South Perth.

Stayed 2 nights in May 2025

10/10 Excellent

Chen-Hsun, TAIPEI

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near station

Great hotel with comfortable rooms and clean bathrooms. We got the breakfast which had a good spread of food. Hotel is location about 10 minutes walk to the station so very convenient. Staff was friendly and accommodating
Stayed 4 nights in Apr 2025

10/10 Excellent

Yukari, Marietta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent I like Top roof Bath.
Stayed 2 nights in May 2025

10/10 Excellent

KYUNG JO, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 3 nights in Apr 2025

8/10 Good

Aaron, Monterey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was only available during the afternoon and did not include breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Harminder

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing In the center of Sapporo and walking distance to almost everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect first visit to Sapporo!

I had a great 2 night stay at the Cross Hotel Sapporo. The hotel was well located (only a short walk to the main Susukino area). The staff was polite and very professional, the room was clean and well equipped. It had everything I needed for comfortable 2 day trip. Make sure you save time to try out the public bath on the 18th floor with views of the city!
Stayed 2 nights in Mar 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great property and about a 10 minute walk from the main train stations and city. Service was excellent and the breakfast buffet was our favorite here. We will definitely consider staying here again in the future.

10/10 Excellent

Dong-hoon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to access to the city and famous places
Stayed 1 night in Mar 2025

10/10 Excellent

Kyra

Stayed 3 nights in Feb 2025