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Hotel Gracery Sapporo

4.0 star property

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Photo gallery for Hotel Gracery Sapporo

Standard Twin Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi
Exterior
Lobby
Lobby
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
4 Kita 4 Jonishi Chuo-ku, Sapporo, Hokkaido, 060-0007
  • Place, Sapporo JR Tower
    ‪5 min walk‬
  • Place, Hokkaido University
    ‪6 min walk‬
  • Place, Odori Park
    ‪11 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Double, Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Double, Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Women only, Non Smoking

Standard Single Room, Women only, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Single Room, Women only, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Compact Twin Room, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Women only, Non Smoking

Twin Room, Women only, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Twin Room, Women only, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Twin Room, Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Twin Room, Non-Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Women only, Non Smoking

Triple Room, Women only, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Triple Room, Women only, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Floor Triple Room, Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Triple Room, Non-Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Floor Double, Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Double, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Twin Room, Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Twin Room, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Triple Room, Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Triple Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Wide Bed Twin Room, Non-Smoking

Executive Floor Wide Bed Twin Room, Non-Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Wide Bed Twin Room, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Club lounge access

Deluxe Twin Room, Non Smoking, Club lounge access | Down duvets, memory-foam beds, blackout curtains, free WiFi

Deluxe Twin Room, Non Smoking, Club lounge access

  • Sleeps 2
  • 2 Large Single Beds

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Exterior
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About this property

Hotel Gracery Sapporo

Central hotel connected to a shopping centre in Sapporo with a restaurant
A restaurant, self parking and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands.
Hotel Gracery Sapporo offers 440 air-conditioned accommodations with MP3 docking stations and complimentary slippers. Memory foam beds feature down duvets. 26-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Sapporo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gracery Sapporo. During your stay, you'll be connected to a shopping centre and just a quick walk from Hokkaido University. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Odori Park and Hokkaido University
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Gracery Sapporo. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Hotel Gracery Sapporo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,800 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1080.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Self-parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1080.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gracery
Gracery Hotel
Gracery Hotel Sapporo
Gracery Sapporo
Gracery Sapporo Hotel
Hotel Gracery
Hotel Gracery Sapporo
Sapporo Gracery Hotel
Sapporo Hotel Gracery
Hotel Gracery Sapporo Hotel
Hotel Gracery Sapporo Sapporo
Hotel Gracery Sapporo Hotel Sapporo

Reviews

Hotel Gracery Sapporo Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 364 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

6/10 Okay

Yohei

Travelled with family
Disliked: Cleanliness
値段なりのホテルでした。
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, near sapporo station, nice breakfast, good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitsuru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room comes with breakfast
Stayed 2 nights in Jul 2025

6/10 Okay

Alyssa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I had been all over Japan by the time I was in Sapporo and I just think the rooms were NOT exactly what I was looking for. I mean I booked economy rooms, but the walls were stained and scratched to hell, the carpet was stained (only hotel I felt the need to use the slippers at all times), and every thing was vaguely discolored. I will most likely not be returning though the location to the train station was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Anima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Zeen

Travelled with family
Liked: Cleanliness, staff & service
Location close to Sapporo station, public transit is very convenient. Facilities inside room are somewhat old.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Just across the road from JR Station The staff referred me to a wonderful ramen nearby late at night.
Stayed 1 night in Jul 2025

8/10 Good

Siong Goh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is good. The compact size rooms are really small and have difficulty to put 2 luggages. Rooms are clean. Some of the hotel staffs are nice and kind but some of them are not so friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

HONG HIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Clean Room. Great Service
Stayed 2 nights in Jun 2025

8/10 Good

Robert, Portland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good hotel for business travelers.
Stayed 3 nights in May 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location linked well to JR and shopping areas in the surrounding.
Stayed 6 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in / out were a breeze. Front desk staff members were helpful.
Stayed 3 nights in May 2025

4/10 Poor

Celeste Jieyi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

ARPISAK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfest, good location,center of everything
Stayed 8 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

This is the 2nd time we stayed with Hotel Gracery. They have never disappointed us. Although the hotel condition was a little dated, we had a very comfortable stay. Service and amenities were great and thoughtful ! Breakfast buffet was awesome, delicious local food choices !! Love it !!
Stayed 2 nights in May 2025

8/10 Good

Joonho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast so nice.I really enjoyed.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location with great station, shopping and dining access. Very helpful staff and separate cafe area is a great amenity. Highly recommend for a short stay in Sapporo.
Stayed 3 nights in Apr 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice property. Triple room was quite small as others have mentioned, but very convenient to transportation and food. They only clean room every third day, but empty trash and change towels everyday. This was ok for us but would have liked to know this before booking.
Stayed 5 nights in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a convenient location in Sapporo

Anticipating the cold weather in February, we booked this hotel because it was attached to JR Sapporo station and it didn't disappoint. The rooms are well appointed and cosy and the views outside to the snow covered streets were lovely. Being able to walk from our hotel straight to the snow festival site in Odori park without having to go outside was also a bonus, as was enjoying all the amazing shopping and dining that the area had to offer
Stayed 4 nights in Feb 2025

10/10 Excellent

Weiyong

Liked: Cleanliness, property conditions & facilities
Underground pass way to チ・カ・ホ.
Stayed 13 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

YU, ORLANDO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025