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Aparthotel

Hotel Family

3.5 star property

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Luxury Apartment, 3 Bedrooms | Terrace/patio
Apartment, 1 Bedroom | Minibar, individually decorated, individually furnished, desk
Luxury Penthouse, Multiple Beds, Non Smoking | Minibar, individually decorated, individually furnished, desk
Luxury Penthouse, Multiple Beds, Non Smoking | Room amenity

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Outdoor space

Explore the area

View in a map
Dejzina Bikica, Sarajevo, Federacija Bosne i Hercegovine, 71000
  • Place, National Museum of Bosnia and Herzegovina
    ‪4 min drive‬
  • Place, Gazi Husrev-Beg Mosque
    ‪5 min drive‬
  • Place, Latin Bridge
    ‪6 min drive‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪13 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Minibar, individually decorated, individually furnished, desk

Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms

55-inch Smart TV with cable channels, TV, Netflix

Family Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Sofa Beds

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living room | 55-inch Smart TV with cable channels, TV, Netflix

Luxury Apartment, 3 Bedrooms

  • 200 sq m
  • 3 bedrooms
  • City view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 1 Single Bunk Bed and 2 Single Sofa Beds

View all photos for Classic Twin Room, Ensuite

Classic Twin Room, Ensuite | Minibar, individually decorated, individually furnished, desk

Classic Twin Room, Ensuite

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Family

Aparthotel with free breakfast, near National and University Library of Bosnia and Herzegovina
A 24-hour front desk, a garden and a front desk safe are available at this smoke-free aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Each apartment provides a dining area and a fridge, plus free WiFi and a Smart TV with cable channels. For a bit of entertainment, guests will find a TV with Netflix, and other amenities include a private garden and a stovetop.
Hotel Family offers 10 accommodations with minibars and complimentary slippers. This individually decorated and furnished accommodation has separate dining areas. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Sarajevo aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at Hotel Family. During your stay, you'll be within walking distance of Sarajevo Zoo. Features include free breakfast, free WiFi in public areas and free self-parking. This comfortable aparthotel has 10 apartments. Enjoy your stay with amenities like free WiFi and a Smart TV in each apartment.
  • Each apartment offers a living room, a dining area and a private garden
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, a lift and a terrace
  • Just a 5-minute drive from Ali Pasha's Mosque and 6 minutes from Latin Bridge
Free breakfast is served daily. WiFi is free in public spaces. Hotel Family also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3.5-star Sarajevo aparthotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's dinnerware
  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Dining

  • Free buffet breakfast available daily 8 AM to 11 AM
  • Limited room service
  • Minibar
  • Private picnics

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Netflix

Outdoor areas

  • Garden
  • Terrace
  • Yard

Laundry

  • Laundromat nearby

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (70 centimetre wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (daily)
  • Phone
  • Safe at front desk

Location highlights

  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Bicycle parking
  • Bicycle storage
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Family

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Family Sarajevo
Family Sarajevo
Hotel Family Sarajevo
Hotel Family Aparthotel
Hotel Family Aparthotel Sarajevo

Hotel Family Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 36 out of 37 reviews
Rating 8 - Good. 1 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and good breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Nihada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly, highly recommend this hotel!! Very clean and spacious. Staff is so friendly and accommodating. We will definately stay here again!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shahed

Liked: Cleanliness, amenities, property conditions & facilities
Booked a apartment as i have two kids. Kitchen facility and dinning/ living room area was a amazing touch when it came to eating dinner in around the breakfast bar or very large tea table as a family. Room was clean and had ample bedding as you could turn the sofas in the livingroom into beds. Breakfast was great, option of hot and cold meats. The kids absolutely destroyed the hot chocolate and freshly squeezed orange/ lemon juice. Travel, bus stop outside the hotel and comes every hour, on this occasion i had no need for this service as i had a hired car. Word of advice if you are scared of heights and have never driven a left hand drive, be prepared. The roads are either going up the mountain or down where you dont need to use the accelerator as gravity will help you pick up great speeds or through the mountain. I have never been so scared as you do go to disturbingly high altitudes. People will not honk you if you are slow but will drive around you in a busrt of speed so leave a gap for them to come into or you are going through the barrier and down the mountain as this is what the country consists of. Now for the most important bit that made this hotel stand out and why i will be coming back regardless if the marriot gave me a free room, the STAFF. You couldn't get nicer people. Freindly, helpful and willing to have a chat and give you advice on any concerns you may have about going. Will recommend to all my family and freinds.
Stayed 4 nights in May 2025

10/10 Excellent

Yaser

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for our family stay. We had a car so the free parking definitely helped as did the location meaning we could get out to Travnik and mostar quicker. Will definitely stay here again. Everyone was friendly and the entire place was clean.
Stayed 4 nights in May 2025

10/10 Excellent

Aida, Manchester

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dzevad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Friendly and property was clean!! Breakfast was good 👌 Esmir at the reception was helping us check in and explained everything well!! Thank you!! Šuvić Family
Stayed 2 nights in Aug 2024

10/10 Excellent

amin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Host is like a mother to all her guests and her daughter, Anna, an amazing manager of this property. Will come back here when weather is not very hot.
Stayed 1 night in Jul 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and provided good recommendations with drivers, restaurants and city attractions.
Stayed 9 nights in Jun 2024

10/10 Excellent

Heki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The are very nice and welcoming. Everything was clean ans fresh. Breakfast is delicious and always fresh and the best breakfast that I've ever had.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sumbila

Stayed 1 night in Jun 2023

8/10 Good

Yusuf

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful staff. Nice clean space that easily holds a family of four. If you like a firm mattress you will like the bed. The breakfast is good considering the price as there is a variety of things available.
Stayed 4 nights in Apr 2023

10/10 Excellent

Petcharart

Travelled with group
Liked: Cleanliness, room comfort

Perfect Aparthotel for all you are looking for.

The room is quite big enough for big family. Very clean, nice and new renovation. Best for all.
Stayed 1 night in Apr 2023

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, room comfort
We really enjoyed staying here. Great hotel, spacious apartment and top class service. Breakfast was ok and location too but We will definitely recommend this hotel to all. We felt welcomed all through the stay. The receptionist even packed us water and fruits when we were leaving which felt so thoughtful.
Stayed 1 night in Aug 2022

10/10 Excellent

Clint

Stayed 1 night in May 2022

10/10 Excellent

Nemat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very affordable price it had amazing service and tasty breakfast. Best hotel for family’s.rooms were big
Stayed 1 night in Oct 2021

10/10 Excellent

Danijel

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2020

10/10 Excellent

tuncay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

juan david

Travelled with family
Liked: Cleanliness, room comfort

Muy buen hotel y buen servicio

Es muy bien hotel . La ubicación es buena , el desayuno es un poco flojo creo que podría ser más internacional , tiene buena variedad pero solo con comida local, la habitación es tremenda muy buena y muy cómoda, la amabilidad de la gente del hotel fue muy buena y gran Atención
Stayed 1 night in Apr 2025

10/10 Excellent

halime

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamjeed

Liked: Cleanliness, room comfort

Familievenlig hotel

Vi var meget tilfreds med hotellet. God service og høflig receptionist Vil klart anbefale stedet
Stayed 3 nights in Jul 2024

10/10 Excellent

Ozgur

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Abdelhafid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located hotel, with a nice breakfast prepared every morning. The reception and the employees are all very hospitable and communicate in a very friendly manner. Booking a taxi from there to other places in Sarajevo is also very easy. I would recommend it to every household with children visiting Sarajevo. Thank you Esmir and crew!
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Best for familier med barn

Veldig fint hotell, hyggelige resepsjonister, veldig sentralt, rent
Stayed 1 night in Jul 2023

10/10 Excellent

Onur

Travelled with family
Liked: Cleanliness, room comfort
Kesinlikle tavsiye edeceğim, çok konforlu bir aile oteli. Saraybosna'ya yolumuz tekrar düştüğünde görüşmek üzere.
Stayed 8 nights in Apr 2023

10/10 Excellent

Sahija

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal. Schönes Ambiente... es gibt nichts auszusetzen...
Stayed 2 nights in Oct 2022