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Malak Regency Hotel

5.0 star property
VIP Access

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Photo gallery for Malak Regency Hotel

Lobby sitting area
Property preview
Luxury Double or Twin Room, Balcony | Premium bedding, minibar, in-room safe, desk
Porch
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Hrasnicka Cesta bb, Sarajevo, Ilidza, 71120
  • Place, Ilidza Thermal Riviera
    ‪7 min walk‬
  • Place, Roman Bridge
    ‪3 min drive‬
  • Place, Baščaršija Džamija
    ‪15 min drive‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Double Room, 1 King Bed

Economy Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Economy Double Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Double Room, Corner

Premium Double Room, Corner | Premium bedding, minibar, in-room safe, desk

Premium Double Room, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double or Twin Room, Balcony

Luxury Double or Twin Room, Balcony | Premium bedding, minibar, in-room safe, desk

Luxury Double or Twin Room, Balcony

  • 39 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom, Ensuite, Corner

Deluxe Apartment, 1 Bedroom, Ensuite, Corner | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom, Ensuite, Corner

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, 2 Bathrooms

Royal Apartment, 1 Bedroom, 2 Bathrooms | Premium bedding, minibar, in-room safe, desk

Royal Apartment, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Triple Room

Luxury Triple Room | Premium bedding, minibar, in-room safe, desk

Luxury Triple Room

  • 39 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds

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About this property

Malak Regency Hotel

Luxury hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and spa services.
Malak Regency Hotel offers 174 accommodations with minibars and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Thai massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Malak Regency Hotel, you'll be within walking distance of Ilidza Thermal Riviera. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by car from Vrelo Bosne Park and 13 minutes from Latin Bridge
  • Airport shuttle service available for a fee
Malak Regency Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Malak Regency Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Sarajevo hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Malak Regency Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Malak Regency Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 21.5 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Malak Regency Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Malak Regency Hotel.

Property is also known as

Malak Regency Hotel Sarajevo
Malak Regency Sarajevo
Malak Regency
Malak Regency Hotel Hotel
Malak Regency Hotel Sarajevo
Malak Regency Hotel Hotel Sarajevo

Malak Regency Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 185 reviews
Rating 8 - Good. 28 out of 185 reviews
Rating 6 - Okay. 19 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 4 out of 185 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sarjeet

Liked: Cleanliness, room comfort
The restaurant was closed and hence there was limited choice of food
Stayed 1 night in Sep 2025

6/10 Okay

Ayah

Travelled with partner
Disliked: Staff & service, amenities
Pool was cold and blunt staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Mustapha

Stayed 9 nights in Sep 2025

8/10 Good

Tomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Rude staff at the reception. (Melissa) Poor quality of the spa
Stayed 2 nights in Sep 2025

8/10 Good

Raees

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saudi style feel to the hotel, very comfortable and very good breakfast buffet
Stayed 2 nights in Sep 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, property conditions & facilities
Good location easy access, comfortable
Stayed 8 nights in Sep 2025

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Amenities, property conditions & facilities
Breakfast was fantastic!
Stayed 3 nights in Sep 2025

10/10 Excellent

Abdulaziz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and great food
Stayed 1 night in Sep 2025

10/10 Excellent

H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lol the only negative was the bidet shower, it was either a trickle or blow your bits off.
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not as glamorous a resort as advertised

The spa was well below expectations, based on what advertised. Room temperature was very hard to control (too cold). We expected more variety for breakfast menu. When we booked we had no idea that it was a alcohol-free establishment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Mr Habibur, Essex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Especially for drivers who is ready to explore amazing Bosnia.
Stayed 7 nights in Jul 2025

10/10 Excellent

Akram

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were nice and friendly. The room was clean.
Stayed 3 nights in Jul 2025

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Maysoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean They charged me extra few Marks for city tax that I was not aware when I did reserve the hotel. The phone in the room was not working and they did not fix it after telling them..I had to go downstairs every time I needed something while in the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

haroon

Travelled with partner
Disliked: Staff & service
The hotel is 4 star,ive been to slot of 5 star hotel and service is top notch. But this hotel is definitely not 5 star. Thry need to brush on their people skills and service.
Stayed 3 nights in Jun 2025

8/10 Good

Adil ashraf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from the airport and the hotel was clean and friendly staff.
Stayed 4 nights in Jun 2025

8/10 Good

Edina, Highland Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Suad

Everything
Stayed 1 night in May 2025

10/10 Excellent

Dwayne, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Lubna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, big rooms and very comfortable beds. A lot of nature around and it's very close to restaurants and coffee shops. Staff are very nice and helpful.
Stayed 1 night in May 2025

8/10 Good

YOUSEF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025