Our experience at this property was extremely disappointing and far below what was represented in the listing. The problems began before we even entered the home, as the check-in code provided by the host was incorrect. Once we finally gained access, we found hundreds of dead bugs throughout the property. The condition of the home was unacceptable, especially considering the amount paid for the stay. We immediately contacted the host and were told a cleaner was on the way. We then spent approximately three hours waiting for assistance while repeatedly being told the cleaner was delayed due to Sarasota traffic. During that time, we missed dinner plans, were unable to properly settle into the home, and local grocery stores closed before we could purchase food for our stay. A significant portion of our vacation was spent dealing with problems that should have been addressed before guests arrived. Perhaps most concerning, the property manager later admitted that no one had inspected the home prior to our arrival to ensure it was clean, maintained, and ready for guests. When the cleaner finally arrived, she informed us that she did not actually work for the company managing the property and had simply been asked to come with a vacuum to clean up the bug problem. This directly contradicted what we had been told multiple times by the host, who repeatedly represented her as a member of their team. Despite the circumstances, we tipped the cleaner out of our own pocket bc she did try.