We had an amazing experience staying at Bob's bungalow! From day one, Bob was in constant communication with us, ensuring we felt welcomed and well taken care of. Although we faced some initial challenges due to heavy rain, Bob went above and beyond to address the issues promptly and ensure our comfort.The bungalow itself was perfect for our family of fourâspacious, cozy, and thoughtfully equipped. The convenience of a walkable supermarket and a beach just a 20-minute stroll away made the location ideal for us.What stood out most was Bob's kindness and responsiveness. Every time we had a question, he replied immediately with helpful solutions or suggestions. His undivided attention and genuine care made all the difference.We couldnât have asked for a better host. Thank you, Bob, for making our trip so memorable! We highly recommend staying here.
This is kind of a long story but says a lot about the character of the owner of the property.
I was supposed to catch my flight to Liberia at 3:00 AM on Friday 15-November. At 2:30 WestJet cancelled the flight due to weather and airport problems in Liberia. ( They cancelled all flights due to Tropical Storm Sara.) I drove home and went to bed. Before I awoke I already had a message from Robert (The owner) informing me about the weather conditions in Guanacaste. He went out of his way to make sure the money I spent on his property was fully reimbursed to me.
The next time I go to Costa Rica I am definitely renting his property!!
We had a great stay in Hermosa Heights. My kids enjoyed the pools, slides and the mini golf. The location within the gated community is good; private with great view but also not far from the gate. There is a nice grocery store near by. The only thing, it is a bit far from the beach if you don't have a car.
Rob was very helpful when we were booking the stay and had to change dates, had questions, etc. Property manager is also good and is available if any issues.