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Holiday Inn Express Hotel and Suites Scranton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel and Suites Scranton by IHG

Exterior
Property amenity
Exterior
Free daily buffet breakfast
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
1265 Commerce Blvd, Scranton, PA, 18519
  • Place, Regal Dickson City
    ‪8 min walk‬
  • Place, Viewmont Mall
    ‪3 min drive‬
  • Place, Lackawanna River
    ‪3 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel and Suites Scranton by IHG

Hotel in Scranton with full-service spa and free breakfast
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Express Hotel and Suites Scranton by IHG offers 102 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with king sofa beds. 32-inch LCD televisions come with premium satellite channels.

This Scranton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
The free breakfast at Holiday Inn Express Hotel and Suites Scranton by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Regal Dickson City. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Regal Dickson City and a few minutes from Viewmont Mall
  • Free local-area and shopping centre shuttle service
Holiday Inn Express Hotel and Suites Scranton by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Holiday Inn Express Hotel and Suites Scranton by IHG. An area shuttle within 5 mi and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this Scranton hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Holiday Inn Express Hotel and Suites Scranton by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • King sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Scranton Dickson City
Holiday Inn Express Scranton
Holiday Inn Express Scranton Dickson City
Holiday Inn Express Hotel Suites Scranton

Holiday Inn Express Hotel and Suites Scranton by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay for a good price
Stayed 1 night in Oct 2025

10/10 Excellent

paula .K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water was a little too hot.
Stayed 1 night in Oct 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service
Staff is friendly and helpful. The room is comfortable and clean. The area has many dining options and retail stores. It can get congested at certain times especially the weekends.
Stayed 2 nights in Oct 2025

6/10 Okay

Elaine

Liked: Room comfort

Fire Alarm

Fire Alarm went off around 9am for 5-10 minutes woke us up, went down and nobody said anything to us even when I went to check out, after working in the hospitality industry for for over 13 years and all of that at the front desk of hotels, I thought that was unprofessional of the hotel management to not put letters under the doors. Otherwise the young lady at check-in was very friendly and the room was very clean and comfortable. Breakfast was stocked with plenty of choices.
Stayed 1 night in Oct 2025

4/10 Poor

Tricia

Travelled with family
Disliked: Staff & service
Front staff at check in were rude.
Stayed 1 night in Oct 2025

8/10 Good

Jeremy

Stayed 2 nights in Oct 2025

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was clean and close to different restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelsi

Stayed 1 night in Oct 2025

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The room I booked was to be a standard king room. We were out into a double room. I double checked my booking and verified i did indeed book a standard king room. Our room was clean but it was not the room we booked.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Stayed 2 nights in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a room fit for 4 adults and they did not underestimate our needs. The room was very clean!
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed. Nice suite. Wish there was access to streaming Netflix.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Travelled with family
Liked: Amenities
Staff very accommodating, clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Suellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience from the moment we checked in to the time we left. The room was very clean as was the breakfast area it was a great location would Highly recommmend
Stayed 1 night in Sep 2025

4/10 Poor

Rene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower in the morning was cold. The breakfast was very disappointing. The food was not good. We were only there in time to sleep, have breakfast and checkout.
Stayed 1 night in Sep 2025

10/10 Excellent

Duncan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to break a trip between ME and VA. Know what to expect and never disappointed
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
There was lots of places to eat and shop around
Stayed 1 night in Sep 2025