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Wilkes-Barre Inn and Suites

3.0 star property

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Photo gallery for Wilkes-Barre Inn and Suites

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board
Courtyard view
Lobby
Lobby
Free daily full breakfast

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

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880 Kidder Street, Wilkes-Barre, PA, 18702
  • Place, Wyoming Valley Mall: Wilkes-Barre Township
    ‪8 min walk‬
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪19 min walk‬
  • Place, Mohegan Sun at Pocono Downs
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Wilkes-Barre Inn and Suites

Hotel with free parking, near Mohegan Sun Arena at Casey Plaza
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Change of towels is available on request
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Wilkes-Barre Inn and Suites. During your stay, you're just a quick walk from Wyoming Valley Mall: Wilkes-Barre Township. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Mohegan Sun Arena at Casey Plaza and a few minutes from Susquehanna River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 4682 square feet (435 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at Wilkes-Barre Inn and Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star Wilkes-Barre hotel.

Guests are served a free full breakfast daily from 6:00 AM to 8:00 AM.
Wilkes-Barre Inn and Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,682 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Cash App
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 123 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 311 out of 1000 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the management there was pleasant
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2025

10/10 Excellent

José

Stayed 1 night in Oct 2025

2/10 Terrible

Jamie

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The entire facility is not safe, clean or welcoming. There were numerous run down vehicles that had clearly been sitting in the parking lot for ages. The clientele/guests were shady. The areas and rooms where not clean. We ended up not staying their because we did not feel safe
Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Stayed 1 night in Nov 2025

6/10 Okay

Margaret

Travelled with group
The breakfast was good the last motel 6 in Dunmore was worse. Not only did they not serve breakfast, they insisted we bring all laundry to the laundry room and put the trash outside in the dumpster and there was no housekeeping we cleaned our own rooms. Vending machines all were out of order.
Stayed 1 night in Aug 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, amenities
We were given room 277 to stay in. When we walked in and turned on a light, bugs were crawling on the wall! The bathroom light wouldn’t turn on, and the ceiling was falling apart. If that wasn’t bad enough- there was blood on the sheets and an unknown brownish substance on the pillow. We did not end up staying and immediately left to go to another hotel. This hotel was cheap, we get that, but even a cheap room should be clean enough to not have bugs and bodily fluids on the beds! My child also broke out in hives after touching something in the room. Completely unacceptable. The hotel is refusing to give me a refund and Hotels.com is not helping either. Will not be using Hotels.com to book rooms ever again, and have already told the Health Department and BBB about the conditions at this location.
Stayed 1 night in Nov 2025

2/10 Terrible

Amesha

Abosublo
Stayed 1 night in Oct 2025

2/10 Terrible

Jacquie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
BEWARE, BEWARE, BEWARE, BEWARE, BEWARE, BEWARE. I honestly don't understand how there are any positive reviews of this "hotel". First off, it's not a hotel, it's a motel, one that resembles a pay by the hour one instead of per night. There was broken glass scattered along the corridors leading to each room, garbage everywhere and I cannot even begin to explain the filth of the bathroom, mold all over the shower curtain, ceiling and we put a towel on the floor and needed to wear shoes to not touch the floor. There were stains all over the towels and on the ceiling above our bed. The Wilkes Barre Inn and Suites is not an Inn, it's a roach motel that should be offered per hour not per night as the evidence is literally on the walls.
Stayed 1 night in Oct 2025

10/10 Excellent

Desiree

Stayed 1 night in Oct 2025

10/10 Excellent

cain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Taylor

Travelled with family, Business traveller
Disliked: Property conditions & facilities
There was a horrible smell in the room, weed smell outside, and there room was dirty. I pulled on the toilet paper roll and a bug fell on my leg.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Very clean property
Stayed 1 night in Oct 2025

10/10 Excellent

cain

Liked: Staff & service, amenities, property conditions & facilities
yes staff clean room very well
Stayed 1 night in Oct 2025

10/10 Excellent

cain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like there services getting very better
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, when i first pulled in it it looked nothing like the website. Went to front desk and no one was available. When i called the front desk, the attendant answered and said front desk. He was surprised when i said i was at the front desk. At the front desk there were about 30 screens on the tv. Which made me feel as there was a lot of crime. After receiving my key and proceeding to room, the stairway was filled with trash. Upon entry of room, it was dirty, and smelled like Marijuana. The bedding was covered in burn holes. Yes it was a smoking room, but i have never stayed at a place that horrible. I immediately left the room and went to front desk to bring this to their attention. I was told sorry, but i requested a smoking room. I told him i was no longer checking in and i refused to stay because the website showed otherwise a better place. I was told i was not entitled to a refund. Now i am out my money for a 2 day stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rajon

Travelled with partner
Liked: Cleanliness, amenities
Love this place
Stayed 2 nights in Aug 2025

6/10 Okay

George

Liked: Staff & service
Friendly dtaff
Stayed 1 night in Oct 2025

10/10 Excellent

Korey

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Gilberto

Stayed 1 night in Oct 2025

2/10 Terrible

cain

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
i don’t like it
Stayed 1 night in Oct 2025

10/10 Excellent

Mason

Stayed 1 night in Oct 2025

10/10 Excellent

Justina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hole in the wall, ceiling
Stayed 3 nights in Oct 2025

2/10 Terrible

Dave

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in a homeless shelter, book it, because thats what it is. Paid for 2 nights and left after first night.
Stayed 2 nights in Oct 2025

2/10 Terrible

Deborah

Travelled with family
Nothing
Stayed 1 night in Oct 2025