Most staff were great but one particular woman was rather rude when we were double checking our sleeping arrangements. We booked a room for 3 with 1 double bed and 2 singles on arrival we were told it was just 2 doubles, we was happy to suck it up but the lady we spoke to was very aggressive and even said she was going to cancel the booking because she only saw it on the day despite booking 5 weeks prior. Rooms desperately need a refurbishment but did the job for a boozy stop over.
I was not very happy staying at this hotel. The door to my room for the night was very scratched. Some of the wallpaper in the room was peeling. The hot water tap in the en-suite bathroom sink was falling off. I slept in my clothes because I was not sure how clean the bedding was. I was told before I went upstairs that breakfast would only be a continental breakfast because they were having work done in their kitchen. I did not go downstairs for breakfast. I think that this may be a hotel for the homeless or for immigrants. I will NOT choose this hotel if I ever go to Scunthorpe again.
Friendly welcome, but room was very tired, paper torn on wall, stain ylunder rim of toliet, bathroom, mark round toliet stand, marks round tokes in shower/bath. Bed was the most uncomfortable bed i have ever slept on.
It needs a overall. This is a excellent area for bath hall.. pub is lovley. But not the rooms. We spoke to others that had same experience.
It's a tired pub, which we were aware of so knew it wouldnt be 1st class.
Let down by dreadful smell of cigarettes in the corridors to the bedroom though. Clearly used by smokers who dont respect the rules - but likewise, it was quite stale suggesting frequent and not frowned upon.
Our room was through an additional door and this side of the door had hardly any evidence of cigarette smoke and once in the bedroom it was a fresh room with clean bedding - phew!
Unfortunately constuction work outside began at 7:20am on a SUNDAY!! (Not the fault of the hotel)
How was day was okay we came down from North Yorkshire because of a family christening one or two things wrong with the room but itâs a room where we could sleep
Booked a room for a couple of nights for myself and my son as a last minute break to visit some family. The room itself was nice and warm. However, when we check-in not a lot of information was provided and the website does not state accurate times for breakfast which made us miss breakfast on the first morning that we had already paid for. Other than that, we've had no issues at all and the staff were very friendly.
Nothing like photos. Sat on the bed and then headboard fell off. Bathroom has damp and mould. Whole room was disgusting so did not stay. Quick enough in taking the money on arrival but wonât see it back for at least 10 days!