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citizenM Seattle South Lake Union

4.0 star property

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Lobby
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Restaurant
Lobby
Room, 1 King Bed (High Floor) | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
201 Westlake Avenue North, Seattle, WA, 98109
  • Place, Amazon Corporate Headquarters
    ‪5 min walk‬
  • Place, Seattle Center
    ‪9 min walk‬
  • Place, Space Needle
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

citizenM Seattle South Lake Union

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Seattle South Lake Union offers 264 accommodations with iPads and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of citizenM Seattle South Lake Union's great location. During your stay, you're just a quick walk from Seattle Center. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Seattle Center and Space Needle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi.

A 24-hour business centre, 4 meeting rooms, and coworking spaces are available. The business-friendly citizenM Seattle South Lake Union also features a 24-hour fitness centre, coffee/tea in common area, and express check-in.

This 4-star Seattle hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.50 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1547 out of 2094 reviews
Rating 8 - Good. 332 out of 2094 reviews
Rating 6 - Okay. 119 out of 2094 reviews
Rating 4 - Poor. 54 out of 2094 reviews
Rating 2 - Terrible. 42 out of 2094 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

david

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
I love the hotel! Super clean and trendy with welcoming staff! I really like the smart rooms! They were a little small though be it was great for just me!
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location it was my first time visiting Seattle room was clean and the view from the bed was the best part. Definitely recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebeca

Stayed 3 nights in Jan 2026

6/10 Okay

Madelyn

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

8/10 Good

Zayna

Stayed 1 night in Jan 2026

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was so nice! Friendly staff and close to so many places .
Stayed 3 nights in Jan 2026

6/10 Okay

Marcus

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The staff the location many places to eat near by Whole foods just 3 mins away
Stayed 4 nights in Jan 2026

8/10 Good

Isaura S

Stayed 3 nights in Nov 2025

2/10 Terrible

Yvette Yko

Travelled with family
Disliked: Amenities, property conditions & facilities
SPEND YOUR MONEY ELSEWHERE We chose citizenM South Lake Union based on strong reviews, photos, location, and the promised “high-tech” experience—especially the city views. Unfortunately, it did not live up to expectations. At self check-in, we asked which room orientation would provide the city views shown online. The response was vague and unhelpful. As visitors unfamiliar with Seattle, clearer guidance should be part of basic hospitality. Our room’s “view” looked directly into another office building, with no privacy or ambiance. I tried to address this early by calling the front desk and was told someone would follow up, but no one did. Later, another staff member said the hotel was fully booked and implied the issue was our responsibility, even though view options were never clearly explained. There was no apology or attempt to help. The hotel itself feels more like a capsule hotel or college dorm than a good option for families: • Extremely small rooms and bathrooms • No microwave or in-room coffee maker • Very small sinks • No Smart TV (Chromecast only) • Gimmicky lighting over comfort This hotel seems designed for influencers or solo travelers, not families. Between the poor customer service and the underwhelming room, the stay was not worth it. We would not stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very modern. Great experience. Would recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sahira

Liked: Cleanliness, staff & service, amenities
This hotel was pretty amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jarett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely amazing! More hotels need to be like this one! Even the whole glass bottle for complimentary spring water and sparkling water down by the bar that you can take back with you to your room... is game changing! Love the food bar! Great ambiance! The rooms were immaculate and loved the changing lights in the bathroom for mood lighting... will be back again! If you can build a hotel like this in Hawaii... we would appreciate that!
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was very clean. Staff were super friendly. It is very different. If you are traveling for business, I recommend this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

RUNZHI

Liked: Cleanliness, property conditions & facilities
The staffs were very friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

yolanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice chic modern rooms. A little on the small side but good enough. Friendly environment, very clean high tech rooms. Good area, would definitely stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the room and cleanliness of this hotel. Very minimalist and functionally connected through iPad. Josie went the extra mile even during a busy period of the day. Thanks 👍 We will be back
Stayed 1 night in Jan 2026

10/10 Excellent

Dureyea

Stayed 2 nights in Jan 2026

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, attentive and polite staff. Plenty of (ada room was booked) wheelchair space, fun iPad control for lights, color of lights, and climate control. True black out curtains that WORKED. Funky unique bar/chill spots in the lobby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Reyna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Gema

Stayed 3 nights in Jan 2026

8/10 Good

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed bar & lounge area, great way to pre-game. Service was excellent in every area except for the bar - due to staffing issues the bartenders were perpetually behind on orders. A 10-15 minute wait to order a drink was the norm. The room - loved the tech and lighting creativity, and the ability to control everything from the iPad… my one complaint is that the room is very small. Very little floor space and the bathroom is tiny since it’s sharing the shower space. Good for one person only…. Reminds me of micro apartments.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jimmy

Good staff
Stayed 3 nights in Jan 2026