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Hotel Metropolitan Sendai East

4.0 star property

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Photo gallery for Hotel Metropolitan Sendai East

Breakfast, lunch, dinner served; Fusion cuisine
Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing
Exterior
Breakfast, lunch, dinner served; Fusion cuisine
Premium bedding, in-room safe, blackout curtains, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487
  • Sendai Anpanman Children's Museum & Mall
    ‪6 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪19 min walk‬
  • Rakuten Mobile Park Miyagi
    ‪2 min drive‬
  • Sendai (SDJ)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking (East)

Deluxe Twin Room, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (East)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Triple Room, Non Smoking (34sqm, East)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, Non Smoking (34sqm, East)

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Double Room, 1 King Bed, Non Smoking (East)

Premier Double Room, 1 King Bed, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Double Room, 1 King Bed, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, Non Smoking (East)

Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Suite, Non Smoking (East)

  • 91 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Wide Single Room, Non Smoking (East)

Premium bedding, in-room safe, blackout curtains, soundproofing

Wide Single Room, Non Smoking (East)

9.2 out of 10
Wonderful
(77 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (East)

Superior Twin Room, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin Room, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking (East)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (East)

9.8 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (East)

Superior Double Room, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Grand Deluxe Twin

  • Sleeps 2

View all photos for Superior Double

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double

  • Sleeps 2

View all photos for Premier Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Suite

  • Sleeps 2

View all photos for Superior Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin

  • Sleeps 3

View all photos for Universal Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Universal Twin

  • Sleeps 3

View all photos for Wide Single

Premium bedding, in-room safe, blackout curtains, soundproofing

Wide Single

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Compact Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Compact Twin

  • Sleeps 2

View all photos for Premier King

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier King

  • Sleeps 2

View all photos for Premier Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Twin

  • Sleeps 2

View all photos for PREMIER TWIN（TRIPLE)

Premium bedding, in-room safe, blackout curtains, soundproofing

PREMIER TWIN（TRIPLE)

  • Sleeps 3

View all photos for PREMIER TWIN（FOURTH)

Premium bedding, in-room safe, blackout curtains, soundproofing

PREMIER TWIN（FOURTH)

  • Sleeps 4

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Hotel Metropolitan Sendai

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,003 reviews
The price is CHF 99
8 Sept - 9 Sept
Hotel Metropolitan Sendai

About this property

Hotel Metropolitan Sendai East

Central hotel connected to a shopping centre in Sendai with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities.
Hotel Metropolitan Sendai East offers 282 accommodations with a safe and free newspapers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Hotel Metropolitan Sendai East. During your stay, you'll be connected to a shopping centre and just a quick walk from Sendai Anpanman Children's Museum & Mall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at FOREST KITCHEN
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 1-minute drive from Sendai Anpanman Children's Museum & Mall and 13 minutes from Sekisui Heim Super Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Metropolitan Sendai East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sendai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
FOREST KITCHEN – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FOREST KITCHEN

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 15 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Sendai East
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai East Hotel
Hotel Metropolitan Sendai East Sendai
Hotel Metropolitan Sendai East Hotel Sendai

Hotel Metropolitan Sendai East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 1 night in Jun 2025

8/10 Good

Chan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Travelled with family
Liked: Amenities, property conditions & facilities
Room is spacious, clean. Staff is very friendly and efficient. Breakfast buffet was good and very close to the train stations
Stayed 4 nights in May 2025

10/10 Excellent

Victor, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bathroom were large. I appreciated the spacious closet. Attached to Sendai and a large shopping mall makes it one of the best Western-type hotels I have stayed in the 55 years I have been traveling to Japan. The staff was very helpful in helping us send our luggage to our Ueno hotel. Also, Sendai is a great Shinkansen Station to use for day trips to other places in the Tohoku region.
Stayed 4 nights in May 2025

8/10 Good

DOUGLAS, WAIPAHU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within train station and had many dining choices, easy to use the trains.
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for its cleanliness, staff professionism, easy transportation, shopping.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Tak Yung

Environmental protection or cost saving?

Hotel location is good as it links to JR station. For the room cleaning, it has default you don't need it unless you press the room cleaning button the night before. I ended up forgot to press the button and when I returned to the room, no one tidy up the room, no water with trash staying there. While I also stayed in the same chain hotel in Akita, the way they did it is far more better. They assume you'll need room cleaning unless you told them you don't. Hope the Sendai East hotel can rethink this so called "environmental protection policy" and improve their services.
Stayed 3 nights in Apr 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively vibe
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel adjacent Sendai train station. Very convenient. Nice room and larger than the Ginza hotel we were just at. Very reasonable - three nights was about equivalent to one Ginza night. Tub with separate modern shower was decent size. Sink area small for our two sets of toiletries. We really like this hotel and would return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melody

Stayed 1 night in Apr 2025

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand-new facilities, fashionable design,friendly and helpful staff, super convenient.

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable room. Breakfast was lovely and the area is fantastic!
Stayed 1 night in Apr 2025

8/10 Good

Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At station
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Keita

Stayed 1 night in Mar 2025

10/10 Excellent

Yunpeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located very close to the station. Convenient!
Stayed 1 night in Feb 2025

10/10 Excellent

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities
clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Boon Thong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, JR station just next door.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

MIN SEOK

Stayed 1 night in Jan 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Metropolitan East Sendai. Elegant, modern, and comfortable. Fair-size room, comfortable bed, luxury bath facility in the room. Directly connected to Sapporo's main station, which is a large shopping and eating mall, with highrise department stores and offices all around. My only complaint is the lack of towels - only one bath towel and one face towel, if you are staying by yourself. Adequate until one gets wet and you need a dry towel and have to call the front desk. (This is done under the guise of "ecology" - "greenwashing" is more likely, in my opinion!)
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!! Eat, sleep , dining, shopping, transportation starts from here . Delighted
Stayed 3 nights in Feb 2025