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Mitsui Garden Hotel Sendai

4.0 star property

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Photo gallery for Mitsui Garden Hotel Sendai

Lobby
Exterior
Lobby
Lobby
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
2-4-6 Honcho, Aoba-ku, Sendai, Miyagi, 980-0014
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪16 min walk‬
  • Place, Sendai International Center
    ‪2 min drive‬
  • Place, Tohoku Gakuin University Tsuchitoi Campus
    ‪3 min drive‬
  • Airport, Sendai (SDJ)
    ‪21 min drive‬

Room options

View all photos for Standard, 1 bed Double (Renovated on June 14th, 2025)

Standard, 1 bed Double (Renovated on June 14th, 2025) | Down duvets, in-room safe, blackout curtains, free WiFi

Standard, 1 bed Double (Renovated on June 14th, 2025)

8.8 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior, 2 beds, corner room ( Renovated on June 14th, 2025)

Superior, 2 beds, corner room ( Renovated on June 14th, 2025) | Down duvets, in-room safe, blackout curtains, free WiFi

Superior, 2 beds, corner room ( Renovated on June 14th, 2025)

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, 1 bed Queen (Renovated on June 14th, 2025)

Standard, 1 bed Queen (Renovated on June 14th, 2025) | Down duvets, in-room safe, blackout curtains, free WiFi

Standard, 1 bed Queen (Renovated on June 14th, 2025)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard, 1 bed King (Renovated on June 14th, 2025)

Standard, 1 bed King (Renovated on June 14th, 2025) | Down duvets, in-room safe, blackout curtains, free WiFi

Standard, 1 bed King (Renovated on June 14th, 2025)

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, 2 beds (Renovated on June 14th, 2025)

Standard, 2 beds (Renovated on June 14th, 2025) | Down duvets, in-room safe, blackout curtains, free WiFi

Standard, 2 beds (Renovated on June 14th, 2025)

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior, 2 beds (Renovated on June 14th, 2025)

Down duvets, in-room safe, blackout curtains, free WiFi

Superior, 2 beds (Renovated on June 14th, 2025)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior, 2 beds (+ extra) (Renovated on June 14th, 2025)

Down duvets, in-room safe, blackout curtains, free WiFi

Superior, 2 beds (+ extra) (Renovated on June 14th, 2025)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Mitsui Garden Hotel Sendai

Hotel with a restaurant, near Sendai Anpanman Children's Museum & Mall
This hotel features a restaurant, self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a front desk safe, a reception hall and a vending machine are on-site. Housekeeping is available on request.
Mitsui Garden Hotel Sendai offers 221 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 50-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Mitsui Garden Hotel Sendai. During your stay, you're just a quick walk from Sunmall Ichibancho. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Italian cuisine while dining at Barolo
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Just a 4-minute walk from Sunmall Ichibancho and 4 minutes on foot from Nishikicho Park
There's a restaurant on site. Public spaces have free WiFi. Mitsui Garden Hotel Sendai also features a vending machine, a front desk safe, and a lift. For a fee, parking is available. A complete renovation of Mitsui Garden Hotel Sendai was completed in June 2025.

Smoking is allowed in designated areas at this 4-star Sendai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Barolo – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,600 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • Barolo

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 18 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Self-parking fee: JPY 1600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Sendai
Mitsui Garden Sendai
Mitsui Garden Sendai Sendai
Mitsui Garden Hotel Sendai Hotel
Mitsui Garden Hotel Sendai Sendai
Mitsui Garden Hotel Sendai Hotel Sendai

Reviews

Mitsui Garden Hotel Sendai Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 569 out of 1010 reviews
Rating 8 - Good. 327 out of 1010 reviews
Rating 6 - Okay. 76 out of 1010 reviews
Rating 4 - Poor. 25 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

Reviews

10/10 Excellent

annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked our stay
Stayed 5 nights in Jul 2025

8/10 Good

POORNIMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities

Not able to use public bath

My stay was generally good with the big exception and disappointment that the public bath was not in service during my entire stay. This was the big reason I booked this hotel (knowing that Mitsui Garden has nice public baths). I feel I should have been told this before booking.
Stayed 2 nights in May 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and updated. The staff were very good and friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Vafa

Stayed 4 nights in Apr 2025

8/10 Good

Hoi Ying Shania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City center, convenient

Small car parking, need to go NPC 24 H Sendai Ichibancho Paking if you come late. The most nearest one to hotel
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Ayako, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel runs the place since 15 years ago, and we use from 14 years ago. Unfortunately, a few years ago, most of the staffs were changes and new young people stand up at the front desk. They always ask me, " Have you ever visit our hotel?" :( Even though I was visited three times this year. That is why, I feel sad nowadays to visit the one. According to the hotel, they will start renovation so during Jan- April they will close. I hope their renewal open will be to reach up grade service for all customers who would like to visit like second home.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very professional, efficient and welcoming. There was always someone available when I needed help or had a question.
Stayed 3 nights in Oct 2024

6/10 Okay

Ayako, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Since they opened the hotel, I used the hotel as my home base hotel every year, but unfortunately all staffs were gone during the last 8 months even tough the restaurant in the hotel. They became a typical business hotel now. Good luck.
Stayed 3 nights in Aug 2024

10/10 Excellent

Seirei

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2024

8/10 Good

christian, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a queen bed as double is on small side ,decent onsen but no sauna. Good value
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness

Cindy Yung

Poor breakfast and very old washing machine.
Stayed 5 nights in May 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

8/10 Good

Gina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay. Has a nice spa area that includes an open air bath
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located but room is small

This hotel is located within a high rise. The location is not exactly closed to Sendai station but aobadori station which is still convenient. The room is however pretty small. The bathroom has hardly any counter space, or electric outlet. One has to dry hair from the writing desk. Bathroom can store a few items on some narrow glass shelves. We stayed for two nights in February. Outside temperature is cold but inside of the hotel is hot. The temperature control seems not blowing cool air quick enough. The best way to cool down is to open the curtain and let the outside temperature cools down the room via the window glass. The breakfast was good. Stayed there two days and they did not serve the exact same food. We could taste some local specialities. Public bath was fine as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rui Jorge

Liked: Staff & service, property conditions & facilities

It was alright

The washroom wasn’t cleaned when I arrived. The air conditioning didn’t function at night. Other than that the staff was very polite and helpful. The hotel is a 4-star by name, but I have had better experiences with a 3-star hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024