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The Gould Hotel

3.5 star property

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Photo gallery for The Gould Hotel

Front of property – evening/night
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe
Lounge
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, National Women's Hall of Fame
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Gould Hotel

Hotel in Seneca Falls with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
The Gould Hotel offers 48 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with digital channels and first-run films.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The Gould Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Women's Hall of Fame. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from National Women's Hall of Fame and Seneca Museum of Waterways and Industry
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly The Gould Hotel also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Seneca Falls hotel is smoke free.

The Gould Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

Reviews

The Gould Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful, comfortable place to stay
Stayed 1 night in Aug 2025

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

JAMES

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
since the new owners are waiting for their liquor license........the place is dead!!
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

6/10 Okay

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
LOBBY AND RESTAURANT ARE COMPLETELY CLOSED DOWN AS THE OWNERSHIP CHANGE TRIES TO GET A LIQUOR LICENSE
Stayed 1 night in Aug 2025

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service
Disliked: Amenities
New owners are trying to make it nice but it needs lots of work. Restaurant/bar was closed due to no liquor license yet. Our room was ok. Happy there was no carpet. There was also no mini fridge or microwave. Found someone’s make up brush under the open sink. There was no hand soap in the room, only 2 little mismatched bottles, 1 conditioner, 1 shampoo. The air conditioner was covered in black mold but was high up on wall so we couldn’t reach it to clean it. Bed and pillows were clean and comfortable. Not enough amenities for that price point.
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Spot, Pricey for lack of Amenities

The Gould is a really cute upgraded boutique hotel in the middle of downtown Seneca Falls. We enjoyed it a lot but it seemed that the restaurant and bar should be open for 300 a night. We would definitely return if they were. Also kudos for being so pet friendly, definitely a good spot for dog owners.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very cute walkable little town.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel. Clean, walkable to downtown Seneca Falls, and safe. The rooms are beautiful and spacious. The elevator is a little small and fit three people with one suitcase each.
Stayed 1 night in Aug 2025

2/10 Terrible

Liz

Travelled with group
Disliked: Staff & service

No hotel access during listed hours. 0 stars.

Hotel noted 24/7 front desk and check in until midnight. Several parties arrived from a local event beginning around 11:40pm to find a locked front door and no employees on site, even after contacting local police to gain entry to the building. Had to drive another 2 hours to find a hotel with availability.
Stayed 1 night in Aug 2025

10/10 Excellent

Karnish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Stayed 2 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great property. Dining room and bar not open! Was expected as advertised but!! Advertised breakfast was worst Ive ever paid for. Very dissapointed . Oviously spent a lot on the property but could not take care of guests.
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Liked: Cleanliness
The room we booked was actually not available so they gave us a smaller bed with no reduction in price. There was no on-site Resturant or bar as new owners had not yet got licensing, so the description of the property is inaccurate. Lots of street and people noise. Room itself was fine but I would not stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Kellie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Gould was advertised as having a restaurant and bar but neither were n operation when we arrived. We should have been notified of the change prior to our arrival to allow for alternate arrangements if we chose. The breakfast was barely cereal and a bowl of fruit with packaged cereal bars and oatmeal. Not very appetizing.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Cute town with very friendly people.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 2 nights in Jul 2025

8/10 Good

Orlene

Liked: Cleanliness, staff & service
The hotel and rooms were beautiful and well cared for. but on an extremely hot and humid night - the a/c did not work. Terri (who seemed to be the ONLY employee at the hotel) did everything she could to help since there was no maintenance available, and moved us to another room on the 2nd night - where the a/c did work. I can't say enough good things about Terri but it was disappointing (to say the least) at such a nice and pricey hotel to have no a/c.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service
The only problem was that the restaurant and bar was closed. They sold the hotel the day before we got there and there was only one staff member on duty. She was wonderful. Everyone else quit Overall good stay but was expecting to use the restaurant dnd bar And we could not get into the hotel till 3pm. Because there was no staff
Stayed 1 night in Jul 2025

6/10 Okay

Laurie

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service

Strange place

The toilet ran all night. There was a mini split and a portable a/c unit vented out the window; both ran all night. The portable was leaking water on the floor. With all that, it was a little warm and stuffy in the room overnight. Bed was not comfortable and it was questionable if the bedding was clean. There were blood spots on the comforter.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Terrie at the front desk was by herself due to a staff shake up. She was mostly by herself, was honest about what was going on, was sweet and gracious. The hotel and our room was beautiful and perfectly situation to walk around and see the sights.
Stayed 1 night in Jul 2025