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Palma Rima Hotel

3.0 star property

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Photo gallery for Palma Rima Hotel

Seasonal outdoor pool, pool umbrellas, pool loungers
Property grounds
Bed sheets
Reception
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
350 Serrekunda, Serrekunda
  • Place, Sir Dawda Kairaba Jawara International Conference Center
    ‪3 min drive‬
  • Place, Kololi Beach
    ‪3 min drive‬
  • Place, Senegambia Craft Market
    ‪5 min drive‬
  • Airport, Banjul (BJL-Banjul Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Bungalow

Bed sheets

Deluxe Bungalow

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Palma Rima Hotel

A restaurant, a nightclub and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Palma Rima Hotel offers 152 accommodations. Bathrooms include a shower. Housekeeping is offered on a daily basis and fridges can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Palma Rima Hotel, you'll be within walking distance of Tropic Shopping Centre. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at Rim Restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a playground
  • Just a 1-minute drive from Tropic Shopping Centre and a few minutes from Bijilo Forest Park
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, a nightclub, and tour/ticket assistance are also featured at Palma Rima Hotel. Free self parking is available.

This 3-star Serrekunda hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Rim Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Sunshine Bar – This bar overlooks the pool.
Palm Bar Night Club – On-site bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Palm Bar Night Club
  • Rim Restaurant
  • Sunshine Bar

Things to do

  • Billiards/pool table
  • Nightclub
  • Playground
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • No lift

More

  • 3 floors
  • 93 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palma Rima Hotel

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: GMD 2417.00
  • New Year's Eve (31 December) Gala Dinner per adult: GMD 2417.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Air conditioning fee: GMD 600 per night
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 November and close on 30 April.
  • Pets and service animals are not allowed on site.

Property is also known as

Palma Rima Hotel
Palma Rima Hotel Serrekunda
Palma Rima Serrekunda
Palma Rima
Palma Rima Hotel Hotel
Palma Rima Hotel Serrekunda
Palma Rima Hotel Hotel Serrekunda

Palma Rima Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 20 out of 99 reviews
Rating 8 - Good. 31 out of 99 reviews
Rating 6 - Okay. 23 out of 99 reviews
Rating 4 - Poor. 14 out of 99 reviews
Rating 2 - Terrible. 11 out of 99 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Bertilla Aye

room neglected
Stayed 7 nights in Nov 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deluxe Bungalow was absolutely perfect for our needs and everything within it worked flawlessly. Sarah kept the bungalow spotlessly clean throughout our entire stay. Incredible Staff Service The staff were all nothing short of amazing. When we unexpectedly became ill during our visit, one of the incredible team members came directly to the bungalow, took our shopping list, and went to the supermarket for us. This act of kindness speaks volumes. I sincerely wish I could recall his name—that's what I mean when I say the staff at this hotel are truly exceptional! They treated every guest with the same level of outstanding care and consideration. A Perfect Getaway We will definitely be returning next year and planning a longer stay. My birthday trip was simply amazing. One final, but important, note: the air conditioning in the bedroom bungalow was perfect and, even better, was included in the price. See you next year, Palma Rima Hotel!
Stayed 10 nights in Nov 2025

2/10 Terrible

Karen

Stayed 14 nights in Nov 2025

8/10 Good

Marlon

Liked: Cleanliness, staff & service
Very well kept grounds and rooms
Stayed 7 nights in Nov 2025

4/10 Poor

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Air Con in the room just a fan. Money was lost from room and manager has declared there is a problem with thefts from guests rooms. We were not advised about this on arrival. Pool was tinted green on arrival. This may be due to late rainy season but would have liked to of seen attempt to clean sooner. Breakfast was very basic for all guests. Large construction going on behind apartment block. Pool view apartments being blocked by trees on many rooms. I know we used this hotel due to it being cheap but feel fell well below standard. Very tired property in need of lots of tlc to keep it running.
Tinted green pool
Building construction view from balcony
Stayed 7 nights in Nov 2025

4/10 Poor

Karen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 3 rooms for myself and friends. We booked economy rooms which turned out to be building site view rooms.. dust from the 50 odd men working from dawn till dusk. I refused the rooms and spent all afternoon hoping to come to a compromise. These rooms should be advertised as building site view rooms.I was charged an extra £10 per night per room. The building is very tired' furniture falling apart and like a prison block. Managment are terrible and only interested in taking peoples money. Everything costs extra too. All the staff were amazing.
Stayed 21 nights in Nov 2025

4/10 Poor

Michelle

Had to pay extra for fan fridge plus the main downside was safety
Stayed 11 nights in Nov 2025

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning when we got there. Toilet not flushing We requested a better room. We then had to pay more. They wouldn’t give us a fridge or air conditioner until we paid upfront Service was really bad
Stayed 11 nights in Nov 2025

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Having booked this hotel as economy I was not expecting to much ... however I was not expecting to look over a building site I had not been told about, and only told by a friend who had booked in the day before. Having paid the day before I travelled an addtional nearly £100 upgrade to Standard Room, it is nothing like the photos shown on the Palma Rima site. I STRONGLY RECOMMEND if you have booked Palma Rima hotel you find out which room you have been allocated before travel. I will try to up load photos of how close building site is to property. If you are allocated room room on building site side of hotel , you can expect early morning noise, dust from building works and very unhelpful Management. Also high costs of extras like fridge, safe, extra fans hire etc that makes this non economy stay. What made my stay good is the most amazing staff, always friendly, polite and helpful ... Management could learn a lesson from their staff. Just as a foot note I have worked in hospitality for many,many years, and in hospitality management now, and never met such poor Management ... but also never met such amazing staff ... I would happily hire anyone of the staff I met, I really mean that. I write this review to help but please check your allocated room
Stayed 10 nights in Nov 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Palma Rima has a beautiful Garden, room is cleaned daily, a very large pool.
Stayed 16 nights in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice but does need some repairs updating

Stayed 10 nights in Apr 2025

4/10 Poor

Abdel Ghader

Stayed 2 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Very nice hotel the rooms need up dating but i love the places thanks
Stayed 7 nights in Jan 2025

10/10 Excellent

william

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location was absolutely perfect , right in the heart of the city, within walking distance to all the major attractions, restaurants, and public transportation, making it easy to explore everything

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and short walk to beach
Stayed 4 nights in Dec 2024

6/10 Okay

Omar

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

6/10 Okay

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Diana

Travelled with partner
Breakfast needs to have more variety.
Stayed 1 night in Mar 2024

8/10 Good

SULAY PROSPER

Stayed 1 night in Feb 2024

4/10 Poor

Amie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023

8/10 Good

Emma Victoria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The location of the Palma Rima is excellent and the bungalows are a good size and in nice grounds. The staff are all excellent particularly the reception staff and money exchange (safe) man (Buba Demba) and all of the security and cleaning/maintenance staff who we had most dealings with. The breakfast is not the best however with limited choice. We also never ate or drank in the hotel due to the cost.
Stayed 27 nights in Dec 2023

2/10 Terrible

Tamba

Disliked: Cleanliness, property conditions & facilities
They properties landscape was not maintained. The room needs updating. The shower looks nasty. Grout very dirty.
Stayed 1 night in Jan 2024

10/10 Excellent

Antoine Sekpakua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fantastic

Stayed 10 nights in Nov 2023

2/10 Terrible

Zainab

Disliked: Cleanliness, amenities, property conditions & facilities
I absolutely hated this property and left a week early. Breakfast is limited and lacks variety. Poor and delayed response from management for an upgrade even though vacancies existed. Ground staff did their best. It took ages for my reservation to be sorted out when I arrived. Absolutely awful place.
Stayed 15 nights in Nov 2023