âŒïžDO NOT STAY in this cabinâŒïž
When we arrived, the hot tub was not working, and we contacted the management company promptly. We were made to feel stupid by them asking for video and to send pics of the hot tub control panel. They told us theyâd checked it prior to our arrival that day, and everything was working properly. They said theyâd get someone out the next morning. Morning came, and we werenât contacted. I followed up, and they said they had miscommunicated with us. There was a part that was needed, and it was on order. They didnât know when it would be in. They knew all of this prior to our arrival, did not tell us, and had it advertised âwith a hot tub.â Lied to us as soon as we messaged them upon our arrival and said it was working. We would have chosen another cabin with a working hot tub. This was a birthday trip for my husband. Horrible management company, PMC, that canât be trusted. It is really sad for the owners who have such a lovely cabin and have entrusted their property to a dishonest property management company that did nothing to accommodate us while we were there; just apologized for their âmiscommunication.â
Then after I followed up once again today, they said theyâd give us $50 for our âinconvenience.â
Beware before you stay that you will not have a working hot tub or a âworking for youâ management company.