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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cots/infant beds
Indoor spa tub
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Soaky Mountain Waterpark
    ‪1 min drive‬
  • Sevierville Convention Center
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(18 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, desk, laptop workspace, free cots/infant beds

Suite, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,004 reviews
The price is CHF 50
includes taxes & fees
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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Wilderness at the Smokies. Features include free WiFi in public areas and free self-parking, plus 1 hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a gift shop and laundry facilities
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • 13 minutes by foot from Wilderness at the Smokies and a 2-minute drive from Soaky Mountain Waterpark
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 185 out of 1008 reviews
Rating 4 - Poor. 102 out of 1008 reviews
Rating 2 - Terrible. 128 out of 1008 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jason M

Liked: Cleanliness, amenities
The rooms were plenty spacious with exception of bathroom being kinda cramped. 2 tvs 2 queen beds and a pull out sofa bed. My daughter slept on couch and son slept in another since they had 2 tvs. My only real issue was the sofa bed was NASTY, and brought this up to hotel staff and they kinda brushed it off as "well we dont rent the rooms out for the sofa bed option so thats why they arent cleaned regularly" the pool area was nice breakfast was ok but limited seating for the amount of guests. it was good for a family of 4 and was ok for our 2 day get away
Stayed 2 nights in May 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was good, faucets ran constantly, back sliding door held together with zip ties. Elevator sounded like it was going to crash something banging on outside. Just not in good repair.
Stayed 3 nights in May 2025

8/10 Good

Jordan

Stayed 6 nights in May 2025

6/10 Okay

Joe

Travelled with family
The air conditioner did not run properly....always on and off on and off. Needs updating. Couch, very old. It was clean and the staff was very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Ashantra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, stayed for volleyball and it was cool
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

6/10 Okay

Ashley

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely needs some upgrading. Tiles in the ceiling look like they are ready to fall, lighting is dark, the shower head was at my husbands chest, water wasn’t super hot. Service was great, things like sheets were clean but overall I wouldn’t stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed linen and bathroom were dirty. Pool had unattended children that were using squirt guns to spray non pool guests. When something was said to the front desk they said we were the 4th guest to complain yet the children remained. Provided breakfast was less than desirable with undercooked meat and cold eggs.
Stayed 2 nights in May 2025

4/10 Poor

Oliver

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Carpet is sticky. Never dared to take my shoes off
Stayed 2 nights in May 2025

8/10 Good

Juliana

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hot tub in our room. We will stay here next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay! Love the indoor pool and hot tub! Along with the amazing continental breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

CRYSTAL

Disliked: Cleanliness, amenities, property conditions & facilities
Older, room remodels shoddy. Was clean. Reserved a hot tub room. Hot tub did not work. You get what you pay for.
Middle of the room. No light above. Oh hey. Jets don't work.
Stayed 1 night in Apr 2025

8/10 Good

Corbett

Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude front desk, dirty rooms, few to none amenities, exhaust fans not working in the bathrooms
Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness
This room was comfortable and clean. Pretty good for the price. I was surprised that they had so much to choose from for breakfast. The staff all were friendly. I commented to my traveling companions that this would be a good place to stay on a longer vacation as the price was not so bad
Stayed 1 night in Apr 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Apr 2025

6/10 Okay

Alexis

It was okay.
Stayed 2 nights in Apr 2025

8/10 Good

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was easy checking in
Stayed 3 nights in Mar 2025

8/10 Good

Donna

Needs much upgrades. Sofa in family room, I would not sit on it or sit anything on it. Tv in bed area would not turn on. Carpet had lots of spills on it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Temperature control in the room was very responsive to changes. Good selection of TV channels. We would stay here again.
Stayed 3 nights in Apr 2025