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The Resort at Governor's Crossing

3.5 star property
VIP Access

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Photo gallery for The Resort at Governor's Crossing

Exterior
Property grounds
Fridge, microwave, oven, stovetop
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(32 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(49 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(27 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.4 out of 10
Very good
(15 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(34 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include a terrace, a fireplace at reception and a vending machine
  • On-site recreation includes a gym, a sauna and mini golf
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Reviews

The Resort at Governor's Crossing Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1056 out of 1657 reviews
Rating 8 - Good. 360 out of 1657 reviews
Rating 6 - Okay. 139 out of 1657 reviews
Rating 4 - Poor. 56 out of 1657 reviews
Rating 2 - Terrible. 46 out of 1657 reviews

Reviews

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at the resort within the last year and it was just as amazing as the first time! Lots of activities for kids throughout the day (craft time, Mario Kart gaming, build a buddy, butterfly house exhibit outside, etc.) and Jackie was so outgoing and positive at every event we attended that she deserves a special shout out! The 2 playgrounds, amazing outdoor waterpark for kids, and indoor smaller waterpark for inclement weather make this hotel an absolute win for my kids, ages 5 and 2. My kids especially enjoyed the free poolside popsicles during "Popsicle Patrol" at 2 pm daily. Traveling with kids it is so convenient to have a full kitchen and table with chairs for dining with a family. Housekeeping came daily and were so friendly and accommodating to whatever needs you had. My kids absolutely LOVED the bunk beds!! Also, having a washer and dryer in your hotel room was so nice for washing clothes mid- vacation and drying out bathing suits each day. We are already planning our next trip to the resort to hopefully stay during their fall harvest fest or during their winter Christmas celebration. I 100% recommend staying here and giving your family the BEST vacation in the Smoky Mountains!!!
Part of the outdoor waterpark. Great for smaller kids.
Butterfly house during the summer
Butterfly house during the summer
Pirate ship playground
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping!
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ilir

Liked: Cleanliness, property conditions & facilities
Great customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for Kids

This place was wonderful for our kids. The water activities were excellent. There were so many activities for the kids to do. We loved our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Shantell

Stayed 2 nights in Jun 2025

8/10 Good

Matt

Stayed 6 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We wete on the 4th floor and our ac unit was enclosed on the balcony. The bexroom was next to it and it made a loud noise while running. There were birds building a nest on the balcony as well so each morning there would be twigs and other nest material on the deck. Thr room was good and overall we had a good time.
Stayed 4 nights in Jun 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda, Murfreesboro

Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a good time and it was a very nice place to stay. The only downfall was parking when the lot got full
Stayed 3 nights in May 2025

10/10 Excellent

Thaddeus, FAYETTEVILLE

Travelled with family
Liked: Amenities
Great property, staff and location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mikey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++++ SUPER NICE PLACE
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Had a blast! 8 family members stayed in a suite that was like a condo/mini apartment. Staff was friendly and helpful fixed minor problems promptly. It's close enough to do all the things offered in the area but not right on the main road. Kids loved the pools and activities! Adults loved the hot tubs and slides! Would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Leidy, DILLSBORO

Stayed 2 nights in Jun 2025

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, amenities
Yes, this resort is a little outdated and could use some upgrades - but, overall fantastic! You get your monies worth and then some. Stayed with a 3 & 6 year old and they enjoyed the butterfly area & build a bear activities in addition to the waterpark area. Friendly staff. Clean room & spacious. Nice to have a kitchen & washer/dryer in the unit. Fun free popsicle cart poolside for kids & cheap cabana rental for the day. Highly recommend!
Stayed 3 nights in Jun 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Makayla

Stayed 2 nights in Jun 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Julie

Stayed 4 nights in Jun 2025

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, clean and pleasant view. My kids loved the bunk beds and us parents loved the bedroom had a door. Fun water activities. The grounds were beautiful with lots of fun things to do. We roasted marshmallows and sat by firepits. Kids placed putt putt. Would stay again.
Stayed 1 night in May 2025