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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Courtyard
1 bedroom, in-room safe, iron/ironing board, bed sheets
Point of interest
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪1 min walk‬
  • Soaky Mountain Waterpark
    ‪4 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed) | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room (2 Queen Beds with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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4.4 out of 5, Excellent, (2098)
The price is CHF 189
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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center
This resort features 7 restaurants, free water park access and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges and a fitness centre are on-site.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Wilderness at the Smokies. You'll find features such as free self-parking, plus 7 restaurants and 3 poolside bars.
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1604 out of 2862 reviews
Rating 8 - Good. 620 out of 2862 reviews
Rating 6 - Okay. 328 out of 2862 reviews
Rating 4 - Poor. 170 out of 2862 reviews
Rating 2 - Terrible. 140 out of 2862 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amon

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the place great place for everyone in the family
Stayed 1 night in Mar 2025

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. The kiddos and I really enjoyed our stay and the amenities. We will most definitely be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here - 3 grandchildren and they had a blast. Transportation between activities was so convenient and staff was super friendly and welcoming. Will return!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffinie

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Mar 2025

8/10 Good

Claudia

Travelled with family and small children
👍
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Stayed 2 nights in Mar 2025

4/10 Poor

Stacy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Bad stay

We requested extra blankets the first night and never received them. The door to our room didn't properly, just smiled and walked away. The fire lane/shuttle pick up area is not managed allowing guests drive through other guests waiting for the shuttle. The vending machines do work properly, when we rested the money that was lost to be returned the manager argued with us and said to call the number on the machine. There was no number on the machine. I had request her manager before she would even give a 5 dollar voucher. I have already spent almost a thousand here. I won't come back here.
Stayed 2 nights in Mar 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jackie

Travelled with family and small children
Liked: Staff & service
The property was ok, not worth the 800.00 for 2 nights.. not enough parking spots in evening we had to walk forever
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber Leigh

Travelled with family, Travelled with family and small children
We had fun
Stayed 1 night in Mar 2025

6/10 Okay

Meldreika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was good room spacious and clean only had toilet problems barely flush
Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Liked: Amenities
Property was under construction. Early morning workers outside of our room, which was a ridiculously long walk to anywhere including lobby and parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Keon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice renovated rooms, loved having the waterpark included! Lots of sightseeing, shopping, eateries and grocery stores around the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The Wilderness at the Smokie is one our favorite places to visit during spring break. My grandkids and myself love everything about it.
Stayed 3 nights in Mar 2025

10/10 Excellent

monzleishia renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Check in was simple and the kids loved the park! Our room was very clean ( except the toilet). My only complaint was the new ride. My kids got stuck on it and my daughter was traumatized after that! However, the staff safely got them down.
Stayed 1 night in Mar 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service
Too much construction
Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel was/is underconstruction. Noisy, dirty, etc. Basement Room 21051 is not what we expected. Website misleading. I THOUGHT I was booking a Wilderness Lodge room. Lack of availible/open amenities, especially food/beverages. Great shuttle service. Would love a reund/discount or Wid Bucks for future visits..
Stayed 5 nights in Mar 2025

4/10 Poor

Brett

Travelled with family
Disliked: Staff & service
Said no smoking or vaping yet smelled like marijuana. No TV, got a message about tv late but was told by guest service it had been out since morning, they even sent a maintenance man but the problem happened that morning?? Advertise many restaurants but very few open. Not friendly overall. Acted like we were burdens
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth, Cartersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to go as a family and bring friends. Something for everyone.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Stayed 2 nights in Mar 2025