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Aparthotel

Ascott Huai Hai Road Shanghai

4.5 star property

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Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Premium bedding, down duvets, in-room safe, individually decorated
Fridge, microwave, stovetop, dishwasher
Premium bedding, down duvets, in-room safe, individually decorated
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

View in a map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Place, People's Square
    ‪8 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪8 min walk‬
  • Place, Nanjing Road Shopping District
    ‪18 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

  • 155 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Premier Room, 1 Bedroom

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room) | Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio (Art Room)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room) | Premium bedding, down duvets, in-room safe, individually decorated

Premier Room, 1 Bedroom (Family Room)

  • 108 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 3-Bedroom Premier

Premium bedding, down duvets, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 5

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2

View all photos for Family Parent-child Suite

Premium bedding, down duvets, in-room safe, individually decorated

Family Parent-child Suite

  • Sleeps 2

View all photos for Rabbit's Den Family Room

Premium bedding, down duvets, in-room safe, individually decorated

Rabbit's Den Family Room

  • Sleeps 2

View all photos for Guestroom

Premium bedding, down duvets, in-room safe, individually decorated

Guestroom

  • Sleeps 2

View all photos for Deluxe Executive Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Executive Single Room

  • Sleeps 2

View all photos for Suite - 3-Room (Top Floor)

Premium bedding, down duvets, in-room safe, individually decorated

Suite - 3-Room (Top Floor)

  • Sleeps 6

View all photos for Studio Executive Twin Beds

Premium bedding, down duvets, in-room safe, individually decorated

Studio Executive Twin Beds

  • Sleeps 2

View all photos for Two Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Two Bedroom

  • Sleeps 4

View all photos for 1-Bedroom Premier

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier

  • Sleeps 2

View all photos for Executive Suite - 1-Room

Premium bedding, down duvets, in-room safe, individually decorated

Executive Suite - 1-Room

  • Sleeps 2

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About this property

Ascott Huai Hai Road Shanghai

Luxury aparthotel with 24-hour health club and steam room
This smoke-free aparthotel features an indoor pool, a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and a safe. This individually decorated and furnished accommodation includes desk chairs and dining tables. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Ascott Huai Hai Road Shanghai. During your stay, you're just a quick walk from Xintiandi Style Shopping Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2010, this luxury aparthotel has 308 apartments over 38 floors. Enjoy your stay with amenities like a deep-soaking bath and a kitchen in each apartment.
  • Each apartment offers a kitchen, an all-in-one washing machine and dryer and a deep-soaking bath
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square
As a guest of Ascott Huai Hai Road Shanghai, you'll find an indoor pool, an outdoor tennis court, a 24-hour health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The luxury Ascott Huai Hai Road Shanghai also features a terrace, a garden, and concierge services. For a fee, parking is available.

This 4.5-star Shanghai aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
La Brasserie – This restaurant only serves breakfast.
Room service is available.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Car hire
  • Parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Restaurants on site

  • La Brasserie

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Outdoor areas

  • Garden
  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city centre

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 308 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 April to 31 August:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Huai Hai Road Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self-parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Reviews

Ascott Huai Hai Road Shanghai Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 241 out of 546 reviews
Rating 8 - Good. 185 out of 546 reviews
Rating 6 - Okay. 62 out of 546 reviews
Rating 4 - Poor. 39 out of 546 reviews
Rating 2 - Terrible. 19 out of 546 reviews

Reviews

2/10 Terrible

Shih Yung

Business traveller
Disliked: Cleanliness, room comfort
terrible！no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach，TVcannot work, speaker is also broken! Hotel staff attitude is bad
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort
The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Stayed 6 nights in May 2025

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025

4/10 Poor

Jia

Disliked: Cleanliness, amenities, property conditions & facilities
The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Stayed 2 nights in May 2025

2/10 Terrible

richard

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Bao Ru

Disliked: Cleanliness, room comfort

Worse r

Broken parts and unclearn areas with no response upon request.
Stayed 3 nights in May 2025

6/10 Okay

Jeffrey

Business traveller
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2025

4/10 Poor

Maxine

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Stayed 2 nights in Mar 2025

8/10 Good

Jargal

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Chirag

Stayed 4 nights in Feb 2025

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, room comfort

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, room comfort

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Stayed 5 nights in Dec 2024

4/10 Poor

Lael

Business traveller
Disliked: Cleanliness

Not well maintained

Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Renjiang

Travelled with family
Liked: Cleanliness, amenities
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024

10/10 Excellent

Guiness

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 26 nights in Sep 2024

8/10 Good

Margie, Brookline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Inon ng hang

Stayed 4 nights in Jun 2024

10/10 Excellent

HUNG

Stayed 4 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 23 nights in Apr 2024

10/10 Excellent

sharron

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Except the receptionist service attitude.
Stayed 6 nights in Apr 2024