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Hilton Shanghai

2.0 star property

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Photo gallery for Hilton Shanghai

Lobby sitting area
King Panorama Suite | Minibar, in-room safe, iron/ironing board, alarm clocks
Deluxe Suite | Living area | TV
Buffet
In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
No 250 Hua Shan Road, Shanghai, Shanghai, 200040
  • Place, Jing'an Temple
    ‪8 min walk‬
  • Place, Former French Concession
    ‪8 min walk‬
  • Place, West Nanjing Road
    ‪10 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

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  • Restaurant
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 196 reviews
The price is CHF 120
includes taxes & fees
18 Jun - 19 Jun
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About this property

Hilton Shanghai

An indoor pool, a restaurant and a health club are available at this hotel. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hilton Shanghai offers 714 air-conditioned accommodations with a safe and free newspapers. Fridges, coffee/tea makers and minibars are provided. A nightly turndown service is provided.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
During your stay at Hilton Shanghai, you're just a quick walk from Jing'an Temple. You'll find features such as an indoor pool, a restaurant and a gym.
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym and a sauna
  • 8 minutes by foot from Jing'an Temple and a 5-minute drive from The Bund
Hilton Shanghai offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

There's an onsite business centre. Hilton Shanghai also features 24-hour room service, a hair salon, and shopping on site.

Hilton Shanghai has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Turndown service

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift

More

  • 43 floors

Room amenities

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Shanghai Hotel

Hilton Shanghai

Shanghai Hilton International

Hilton Shanghai Hotel Shanghai

Hilton International Shanghai

Hilton Shanghai Hotel

Hilton Shanghai Shanghai

Hilton Shanghai Hotel Shanghai

Hilton Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 583 reviews
Rating 8 - Good. 246 out of 583 reviews
Rating 6 - Okay. 76 out of 583 reviews
Rating 4 - Poor. 17 out of 583 reviews
Rating 2 - Terrible. 2 out of 583 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sabine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2017

6/10 Okay

David

Stayed 1 night in Dec 2017

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better wi-fi please
Stayed 1 night in Dec 2017

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay overall. Central to many things. Walkable to French Concession.
Stayed 4 nights in Nov 2017

10/10 Excellent

Kay, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Central

It was central to everything. Staff very positive and helpful. Has a great gym and spa. Didn't use the pool but it looked nice with lifeguard until 11pm! Executive lounge very nicely done with view and snacks were fresh and great. I got an upgrade too, although I had early check in. I did check in for a 6 night stay.
Stayed 2 nights in Nov 2017

4/10 Poor

JANE

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service is not desirable... The bed was very comfortable
Stayed 1 night in Nov 2017

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Mark Fraser

Liked: Cleanliness, staff & service, room comfort

Shanghai Hilton Stay.

The Shanghai Hilton iis showing its age,but the location is great. We took the evening buffet, and it was very expensive, considering there was such a small selection of dishes on offer. I cannot fault any of the staff. They are all friendly, their spoken English is fantastic, and they go about their work in a very professional manner.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintain hotel. Very nice. But breakfast need to have more variety.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Heather, Singapore

Liked: Cleanliness, staff & service, room comfort

Nice hotel with good service!

I reached the hotel pretty early but I was not able to get an early check-in so the staff made some arrangement for me to shower at the gym and freshen up. Also, I am able to park my luggage at the concierge for the time being. The next day, I remember the room service lady reminded me to bring along a coat as the weather turns cold. Good service :) I like that the hotel is quite near the Jing'An metro station.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice Stay at Hilton

Hotel located at city centre and easy to find taxi just outside the hotel
Stayed 2 nights in Nov 2017

8/10 Good

Shuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel with good view

stay was comfy enough. lounge breakfast was very simple. view was good from executive room. just that room was a bit dated in design though still very comfortable.
Stayed 3 nights in Oct 2017

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the center of Shanghai

The hotel staff is very friendly. The room is spacious and clean. The hotel breakfast buffet is also very good. The only thing annoying me is that it's really hard to get a cab near the hotel..
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and location

The hotel location was wonderful, walking distance to the metro. The rooms were spacious and maid service was wonderful. They even picked up clothing and folded it while we were out :-)
Stayed 10 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need Internet? Atay elsewhere

The Hilton Shanghai is a perfectly acceptable hotel in a very convenient part of the city and the staff does its best to offer 5 star service. The big complaint with the hotel, and the reason I would question staying here again, is that their internet is practically useless. It disconnects constantly, making messenger services impossible to use effectively, and is so slow as to render all but the most basic internet services inoperable. Forget about keeping your files updated in the cloud and a large e-mail will keep your connection busy for the better part of a day. Granted the Hinton offers a premium service at a (higher) cost, but I still find it inexcusable for any major hotel, much less one that presumes to focus on business travelers, to offer such a key service at such a poor level.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Shanghai. The staffs are professional and very helpful
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean. The shower kits (shampoo and conditioner) include PeterThomasRoth products. The staffs are very helpful. The breakfast buffet is great. The gym is very modern, The location of this hotel is golden.
Stayed 2 nights in Sep 2017

10/10 Excellent

Dr. Nomura, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel at 3 star price!

Convenient, beautiful hotel. Friendly well-trained staff. My second stay. I will stay at the Hilton whenever visiting Shanghai. Great value!
Stayed 7 nights in Aug 2017

8/10 Good

Yunn Shyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service

Poor internet connection

Very slow internet connection made it hard for me to work efficiently
Stayed 2 nights in Jul 2017