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InterContinental Shanghai Hongqiao NECC by IHG

4.5 star property

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Photo gallery for InterContinental Shanghai Hongqiao NECC by IHG

Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service

Explore the area

View in a map
Gate 3, No. 1700, Zhuguang Road, Shanghai, 201702
  • Place, National Exhibition and Convention Center
    ‪7 min walk‬
  • Place, Hongqiao Tiandi
    ‪3 min drive‬
  • Place, Shanghai Outlets
    ‪11 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪11 min drive‬

Room options

View all photos for 1 King Classic Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

1 King Classic Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Classic

1 bedroom, premium bedding, minibar, in-room safe

1 King Classic

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Junior Suite

1 King Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

1 King Junior Suite

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed 1 Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed 1 Bedroom Suite

  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Double Classic Club Lounge Access

Room amenity

2 Double Classic Club Lounge Access

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for 2 Double Premium Club Lounge Access

Room amenity

2 Double Premium Club Lounge Access

  • 45 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Upgrated Premium

1 bedroom, premium bedding, minibar, in-room safe

Upgrated Premium

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Double Classic

Room amenity

2 Double Classic

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for 2 Double Premium

Room amenity

2 Double Premium

  • 45 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 King Premium Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Club Lounge Access

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
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About this property

InterContinental Shanghai Hongqiao NECC by IHG

Luxury hotel connected to the convention centre in Shanghai with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a sauna.
InterContinental Shanghai Hongqiao NECC by IHG offers 536 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include massages.
Our customers tell us that they enjoy the overall property condition at InterContinental Shanghai Hongqiao NECC by IHG. During your stay, you'll be connected to the convention centre and just a quick walk from National Exhibition and Convention Center. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Five Live, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 5 minutes by foot from National Exhibition and Convention Center and a 3-minute drive from Hongqiao Tiandi
InterContinental Shanghai Hongqiao NECC by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1841 square feet (171 square metres) and includes a conference centre. A sauna, spa services, and multilingual staff are also featured at the luxury InterContinental Shanghai Hongqiao NECC by IHG. Free self parking is available.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Five Live – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Cai Feng Lou – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Bru – On-site gastropub.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 185 to 231 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bru
  • Cai Feng Lou
  • Five Live

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,841 square foot of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - noon
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
This property offers shuttle service to the Hongqiao HUB, Hongqiao Railway Station, and Hongqiao Airport Terminal 2 only.
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at InterContinental Shanghai Hongqiao NECC by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 185 to 231 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - noon.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

InterContinental Shanghai NECC Hotel
InterContinental NECC Hotel
InterContinental NECC
InterContinental Shanghai Hongqiao NECC Hotel
InterContinental Shanghai NECC
InterContinental Shanghai Hongqiao NECC
InterContinental Shanghai Hongqiao NECC by IHG Hotel
InterContinental Shanghai Hongqiao NECC an IHG Hotel
InterContinental Shanghai Hongqiao NECC by IHG Shanghai
InterContinental Shanghai Hongqiao NECC by IHG Hotel Shanghai

InterContinental Shanghai Hongqiao NECC by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 251 reviews
Rating 8 - Good. 70 out of 251 reviews
Rating 6 - Okay. 11 out of 251 reviews
Rating 4 - Poor. 5 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi there,Hotel is great location for the Trade show i visited The Room was nice but starts to show wear, many light bulbs did not work, but once i said that was a problem they were immediately replaced, Toilet door lock broke leaving us stuck in the toilet most embarrassing
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exhibition traders, also near to Metro line 2 . First day and last day of exhibition was noisy because My room was near to exhibition exit for truck loading and handling.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tracie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed several different times. Rooms can be configured differently but all have been nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Shu Han Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip with family

Amazing staffs. Came as a business trip with young kids. Very accommodating and staffs went above and beyond to help us during check-in process. Morning breakfast is also delicious with freshly made fried dumpling and a good variety. Concierge desk offers great advice for nearby sightseeing designations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Osama

Stayed 5 nights in May 2025

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff are fantastic I will stay here again However the prices have risen alot,in last 3 years the rooms are nice but 5 mins across the road same rooms 1/2 price
Stayed 4 nights in May 2025

2/10 Terrible

JASWIR, ILFORD

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in process too slow. Staff repeating questions many many times like an interrogation as if to try to trip you up. Not trained enough in English conversation for an international hotel. The place is difficult to find. Taxi drivers go round the hotel three time to find the entrance gate. Happened with 2 different taxis
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 3 nights in Apr 2025

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service

Impolite staff

Did not get good service. Impolite and short with answers.
Stayed 1 night in Apr 2025

8/10 Good

Mitsuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quiet. Wish to be back there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jefry

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 7 nights in Mar 2025

10/10 Excellent

Chenyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was relatively new. Easy access to the metro but do require some walk. There were few things to do nearby besides the exhibition center. Room was quite spacious with a good bathtub. Plenty of bottled water provided. It even had a Bose speaker. Swimming pool was decent and never too crowded. Breakfast selection was outstanding and miles ahead of anything offered in Europe or the Americas. IHG members were given drink coupons that you could redeem for wine and such, which was good.
Stayed 3 nights in Jan 2025

8/10 Good

GARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good but could be slightly better!

Great hotel but a couple of annoying things. I chose the hotel primarily because of its location to Hongqiao station only to find out ‘post Covid’ they have stopped the shuttle bus to both airport and train station- slightly annoying. Bru Bar whilst decent could with a better food selection along with some better draught beer options. A/C in the room didn’t work- it was only blowing warm air- really not comfortable. An engineer came but all to no avail. Overall- not sure if I would choose it again (for my own purposes) but still a good hotel and great choice for any Fairs. Special mention to Kathleen (Manager of Club Lounge) - such a nice, polite and helpful person.
Stayed 3 nights in Apr 2025

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

JANET

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Since this hotel is located in a convention center, it’s hard to find the exact location from GPS and get to it. For the same reason, guests can only eat inside the hotel, but there’re limited choices and poor services. The personal service the restaurant on the first floor lacked of basic training. They treat guests as thefts if you have a piece of cake in your hand when you walking out the restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Mingwei

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Harshad

Stayed 1 night in Nov 2024

10/10 Excellent

Balwinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at front desk. Katline in particular was very helpful. She throughly explianed (in English) all enquiries that we had. Good dining options. Clean facilities. Highly recomended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ernesto

Stayed 5 nights in Dec 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Yikun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to the NECC, very convenient. Good breakfast option, nice service.
Stayed 1 night in Nov 2024

10/10 Excellent

Yikun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice service, large room, clean utilities, near to metro station.
Stayed 1 night in Nov 2024

8/10 Good

Tom

Stayed 3 nights in Oct 2024

10/10 Excellent

Sayed Amin, Southampton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for exhibition
Stayed 4 nights in Oct 2024