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Novotel Shanghai Atlantis

4.0 star property

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Photo gallery for Novotel Shanghai Atlantis

Exterior
Interior detail
Junior Suite-Huangpu River view,High Floor | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Room service
  • Breakfast available

Explore the area

Map
728 Pu Dong Avenue, Shanghai, Shanghai, 200120
  • Shanghai Tower
    ‪2 min drive‬
  • The Bund
    ‪4 min drive‬
  • Oriental Pearl Tower
    ‪6 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor | Premium bedding, down duvets, minibar, in-room safe

Superior Twin room-Huangpu River View,High Floor

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor | Premium bedding, down duvets, minibar, in-room safe

Superior Twin room-Huangpu River View,High Floor

  • 37 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds (Family)

Superior Room, Multiple Beds (Family) | Premium bedding, down duvets, minibar, in-room safe

Superior Room, Multiple Beds (Family)

  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite-Huangpu River view,High Floor

Junior Suite-Huangpu River view,High Floor | Premium bedding, down duvets, minibar, in-room safe

Junior Suite-Huangpu River view,High Floor

  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King room-Huangpu River View,High Floor

Standard King room-Huangpu River View,High Floor | Premium bedding, down duvets, minibar, in-room safe

Standard King room-Huangpu River View,High Floor

  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin room-City View,High Floor

Standard Twin room-City View,High Floor | Premium bedding, down duvets, minibar, in-room safe

Standard Twin room-City View,High Floor

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room-Huangpu River View,Executive Floor

Superior King Room-Huangpu River View,Executive Floor | Premium bedding, down duvets, minibar, in-room safe

Superior King Room-Huangpu River View,Executive Floor

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King room-Huangpu River View,High Floor

Superior King room-Huangpu River View,High Floor | Premium bedding, down duvets, minibar, in-room safe

Superior King room-Huangpu River View,High Floor

  • 32 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Shanghai Atlantis

Central hotel connected to the convention centre in Shanghai with 4 restaurants
This hotel features 4 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Novotel Shanghai Atlantis offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Novotel Shanghai Atlantis. During your stay, you'll be connected to the convention centre and within walking distance of Shanghai Tower. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from The Bund and a few minutes from Shanghai Tower
Novotel Shanghai Atlantis offers its guests an indoor pool and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 5813 square feet (540 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Shanghai Atlantis. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Gloden Shark – This restaurant serves lunch and dinner.
The Square – This buffet restaurant serves breakfast, lunch and dinner.
Art 50 – This buffet restaurant specialises in international cuisine and serves brunch and dinner.
Le Gourmet Deli Shop – This café serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 80 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Art 50
  • Gloden Shark
  • Le Gourmet Deli Shop
  • The Square

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,813 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 80 per person
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Atlantis Novotel Shanghai
Atlantis Shanghai
Novotel Atlantis
Novotel Atlantis Hotel
Novotel Atlantis Hotel Shanghai
Novotel Atlantis Shanghai
Novotel Shanghai
Novotel Shanghai Atlantis
Shanghai Novotel
Shanghai Novotel Atlantis
Accor Atlantis Shanghai
Novotel Atlantis Shanghai Hotel Shanghai
Novotel Shanghai Atlantis Hotel
Novotel Shanghai Atlantis Hotel
Novotel Shanghai Atlantis Shanghai
Novotel Shanghai Atlantis Hotel Shanghai

Novotel Shanghai Atlantis Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 266 out of 661 reviews
Rating 8 - Good. 285 out of 661 reviews
Rating 6 - Okay. 75 out of 661 reviews
Rating 4 - Poor. 22 out of 661 reviews
Rating 2 - Terrible. 13 out of 661 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel, all needed amenities and close to metro station
Stayed 6 nights in Dec 2024

6/10 Okay

Mingzhe

Stayed 1 night in Jan 2025

10/10 Excellent

KANG LENG

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location, not the best hotel for the price. If you are looking for a hotel with Air Conditioner, this is NOT IT, air doesn't work properly.
Stayed 4 nights in Nov 2024

2/10 Terrible

Yumi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No control over air conditioners, and the room was hot like a sauna. The phone in the room was also broken so we needed to go down to the front desk to ask for help. The staff in the reception could not speak English at all. We asked to lower the temperature of the AC but they came to our room to open the window instead. The room was above the 30th floor and they just opened the window and there was no screen door or anything. We had such a difficult time staying in this hotel. The location was not good either. You need to either take a cab or change trains a couple of times to get to most of the tourist spots. I would recommend not to choose this hotel if you are going to Shanghai for sightseeing, especially for those who does not speak Chinese.

10/10 Excellent

Yauheni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. Nice city view.
Stayed 1 night in Sep 2024

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

KAM TOA

Stayed 1 night in Jul 2024

4/10 Poor

Paul

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old. The bathroom was full of mould around the tiles and the silicone in the shower. The floor in the rooms were visibly dirty and required vacuuming. The indoor pool is extremely outdated.The staff were lovely and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeanne

Liked: Staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Stayed 6 nights in May 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Friendly and helpful staff. Hotel is a bit old - needs to upgrade
Stayed 1 night in Apr 2024

2/10 Terrible

Vinay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay clear of this trashy hotel

Hotels.com is getting worse by the day. They are recommending hotels which have no standard. I tried phoning this hotel as well as contacting them by mail and could never get through. I then contact hotels.com because I could not travel as I was sick and they could not get through. What a joke
Stayed 1 night in Feb 2024

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Noisy Elevators

It was a great hotel; however, the pool was not open. That was a major disappointment. The administration should do something about the sound produced by the elevator ducts. There is a constant humming sound coming from them. The poor front desk people must deal with that sound all day long. Perhaps a set of extra doors separating the aisle would be enough. The administration of the building should think about their employees, too. The restaurant dinning service was not good for the prices. Service was fine, but should be better.
Stayed 2 nights in Dec 2023

10/10 Excellent

JIng, Ann Arbor

Stayed 1 night in Oct 2023

8/10 Good

RAJEEV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

ALEXANDRO

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Everything was very good, except for the bad conditions of the bathroom and all the mho in the shower.
Stayed 1 night in Aug 2023

10/10 Excellent

CHAU

Liked: Cleanliness, property conditions & facilities, room comfort
2nd time staying in this hotel. Happy with the service but the swimming pool and fitness room were closed during my stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Yongli

Stayed 2 nights in May 2023

4/10 Poor

Shiv

Stayed 4 nights in Apr 2023

10/10 Excellent

EDWIN A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Giuseppe

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No AC, Very bad Wi-fi

The Hotel its nice but it was not a nice stay: 1) we had two room and we find out that The AC was not working, because they said was still cool outside and they offer to open the windows #!!@. 2) The Wi-Fi connection was unbelievable slow and from some device I was not able to connect at all. 3) they claim they have a Wired internet connection but in both rooms the hub where you should connect was not connected to anything and there was not power cord attached to it. 4) of the 3 elevator they have only 1 will work (they alternate them) that will result in awfully long wait time for the elevator to arrive at your floor and many stops in the elevator before you get to your destination. I can list many other problem (swimming pool, breakfast and so on) but I don’t think will be fair for the people working there, because most of the hotel stuff has been very nice and I just hope that the management fix all those problems, because if they do this hotel will be a very nice one to choose, I have been there twice already, hoping that will be improved this time but unfortunately was worst.
Stayed 4 nights in Apr 2021

8/10 Good

Jerry

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay here again

The service here is wonderful. Used the gym daily and pool is in full service. Enjoyed taking advantage of their room service special. You can also get food delivered here too. Room is spacious and people are friendly. 5 min walk to Pudong Ave. Station and about 20 mins to Century Park Station
Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good view. Easy to access and clean
Stayed 1 night in Sep 2020