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Mercure Sheffield Kenwood Hall & Spa

4.0 star property

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Photo gallery for Mercure Sheffield Kenwood Hall & Spa

Garden
34-inch plasma TV with cable channels, TV
Classic Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, desk
Front of property
Miscellaneous

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kenwood Road, Sheffield, England, S7 1NQ
  • Place, University of Sheffield
    ‪3 min drive‬
  • Place, Sheffield Hallam University
    ‪4 min drive‬
  • Place, Sheffield City Hall
    ‪4 min drive‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(51 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds (Superior)

Family Room, 2 Double Beds (Superior) | 1 bedroom, premium bedding, in-room safe, desk

Family Room, 2 Double Beds (Superior)

7.6 out of 10
Good
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Sheffield Kenwood Hall & Spa

Hotel with a full-service spa, near University of Sheffield
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Mercure Sheffield Kenwood Hall & Spa offers 114 accommodations with a safe and a hairdryer. Beds feature premium bedding. 34-inch plasma televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kenwood Spa. Services include hot stone massages, facials, body wraps and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Mercure Sheffield Kenwood Hall & Spa. During your stay, you're just a quick walk from Sheffield Jewish Synagogue. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body wraps, facials or body treatments at Kenwood Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from University of Sheffield and 8 minutes from Peak District National Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Mercure Sheffield Kenwood Hall & Spa offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Mercure Sheffield Kenwood Hall & Spa. For a fee, parking is available.

This 4-star Sheffield hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Lakeview Restaurant – This restaurant serves breakfast and dinner.
Lakeview Bar – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lakeview Bar
  • Lakeview Restaurant

Things to do

  • Archery
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift (48 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1845
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch plasma TV with cable channels

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 per person
  • Self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sheffield Kenwood Hall Hotel
Kenwood Hall Hotel
Kenwood Hall Hotel Sheffield
Kenwood Hall Sheffield
Hotel Kenwood Hall
Mercure Kenwood Hall Hotel
Mercure Sheffield Kenwood Hall
Mercure Kenwood Hall
Hotel Mercure Sheffield Kenwood Hall & Spa Sheffield
Sheffield Mercure Sheffield Kenwood Hall & Spa Hotel
Hotel Mercure Sheffield Kenwood Hall & Spa
Mercure Sheffield Kenwood Hall & Spa Sheffield
Kenwood Hall
Best Western Plus Sheffield Kenwood Hall Hotel Spa
Best Western Plus Kenwood Hall Hotel
Mercure Sheffield Kenwood Hall
Mercure Sheffield Kenwood Hall & Spa Hotel
Mercure Sheffield Kenwood Hall & Spa Sheffield
Mercure Sheffield Kenwood Hall & Spa Hotel Sheffield

Mercure Sheffield Kenwood Hall & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 310 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jareth

Stayed 1 night in Jul 2025

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

D

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Faulty Towers

I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response.  In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.
Undercooked
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Liked: Staff & service
Disliked: Property conditions & facilities
Really friendly and helpful staff On the downside, tired dated rooms, very noisy late into the early hours due to a wedding b
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Howard

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Arrived on the Friday night at 8:45pm after a 4hr drive. Booked 2 rooms for wife and I and 2 university age kids. Wedding reception going on. Reception explained there was a wedding, but it would finish at 12:00 midnight. Full menu served until 9pm. Then it is pizza and sandwiches only. Given room near wedding venue, things in room vibrating, paint on bath flaking off, went to bar to get food. There is no separate bar for the wedding, so you are in effect part of the wedding. Dance hall right next to bar, volume high. Wedding guests enjoying themselves and looked happy. Pizza was borderline, had to remove fist size lump of onion chutney. Cider tasted stale. Could not really talk in bar, so ent to room. Very hot as gets sun late into evening, window closed or open, fan provided but clicking all night, wedding venue volume very high, but stopped at 12:00 midnight. Did not sleep at all. Visited Sheffield Uni for a tour (our primary purpose for the visit) and the hotel is walkable distance 30+ mins. Got back at 6pm, thinking to sit in the bar and relax, but no, another wedding. Reception informs us will finish at midnight. No alternative room available away from the noise. Curtains opened to warm the room nicely. Explained cannot go another night with no sleep and checked out of the venue at 7pm. Hotel could not do anything as it was booked through Expedia. Expedia tried to contact hotel and ask for a refund, but no permission from hotel. Expedia has give some credits. Not good.
Stayed 2 nights in Jun 2025

6/10 Okay

Mathew

Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Stayed 2 nights in Jun 2025

2/10 Terrible

Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not as depicted. The receptionist was quite abrupt and really not that friendly.The pool had plastic loungers with baby changing mats on, as cushions at the back. The pool was loud, a group of 8 children were screaming and shouting, dive bombing, fighting and getting into the jacuzzi ( which was not permitted, as they were too young). These issues were not addressed by staff. As we entered the pool there was a lady on the floor who had hit her head, where she had slipped. The hotel was very drab and in need of updating. We will not be staying again and we certainly will not be recommending. The only reason I have given one star is for the bar staff, who were friendly and the food they made was nice.
Stayed 1 night in Jun 2025

6/10 Okay

Caroline

Travelled with family
Disliked: Property conditions & facilities
The best part of this hotel is definitely the location. It is in a tranquil oasis just a few minutes away from Sheffield city centre. Sadly although the area was beautiful it was let down by litter in the hotel grounds and very unkempt & overgrown trees & bushes everywhere. Access to the patio was limited - only being accessible via the restaurant/function room or by walking around the back of the hotel and battling along an overgrown footpath. The room we stayed in was extremely tired although functional. A shabby bathroom & poor quality & limited selection of tea & coffee making facilities. We had breakfast our first morning for ease and again although some elements were good there was a poor choice in some areas. No marmalade or choice of jam on a breakfast buffet?? Just again a cheap, poor quality strawberry jam in plastic packaging, The staff were all very helpful and polite.
Stayed 3 nights in Jun 2025

6/10 Okay

Ellie

Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our second stay, we loved it the first time and we loved it this time although our room wasn’t quite as nice. Lovely, friendly and helpful staff.
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Jasper, Venlo

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We got an upgrade to a bigger room. The hotel is ok but the upgrade rooms are really dated.
Stayed 2 nights in Jun 2025

8/10 Good

Paula

Travelled with partner
Liked: Amenities, property conditions & facilities
It was a tale of two halves. Nicky and Lisa on reception were really helpful and pleasant, as were the other staff we interacted with, but housekeeping let the side down. Lipstick marked glasses and a less than pristine bath on arrival; our cups weren't refreshed but towels were (even though we didn't ask for them) on the second day. It is a lovely spot though.
Stayed 2 nights in May 2025

10/10 Excellent

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable hotel with friendly staff

Very relaxed and easy with a seriously comfortable bed. Friendly staff, very clean room.
Stayed 1 night in Jun 2025

8/10 Good

Madeleine

Travelled with family
Liked: Staff & service
The staff were all very welcoming to our children. Kelly went out her way to help us with our luggage as we were leaving. The room was very spacious even with our double pram and travel cot in the there as well. The only two bits that were disappointing were the ants by the pancake machine for breakfast and the room was tired, it needs a refurb!
Stayed 2 nights in May 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness
Staff amazing…..
Stayed 1 night in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicky on reception

Brilliant team on reception, Nicky was so friendly, welcoming and fun. She created a great atmosphere
Stayed 1 night in May 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family break

It is a lovely hotel in a great location. It is a bit worn, the shower door didn’t close properly however the shower was fab. Bed was huge and comfortable. Breakfast was excellent with lots of choice. Staff were very friendly. There was a wedding on and the music was loud when trying to get to sleep but wasn’t really a big problem.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & gardens; excellent location & value.
Stayed 1 night in May 2025

10/10 Excellent

Guy

Stayed 1 night in May 2025

6/10 Okay

Mr James

Liked: Staff & service

Average stay

Staff very friendly but hotel was very average and not what I expected from a Mercure hotel… room offered free minibar but only a can of Pepsi and a can of Diet Pepsi in it…
Stayed 1 night in May 2025

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort

Not the best…

Looks nice from the outside. That’s as far as it goes. Rooms are a shambles / very tired. Local authority housing unsavoury characters in hotel doesn’t help either.
Stayed 1 night in May 2025