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Sandman Signature Sheffield Quays Hotel

Property class: 4

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Photo gallery for Sandman Signature Sheffield Quays Hotel

Front of property
Indoor pool
Exterior
Restaurant
Daily full breakfast (GBP 20.00 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Place, Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Place, Sheffield Hallam University
    ‪9 min walk‬
  • Place, Crucible Theatre
    ‪10 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Super King)

Family Room, 1 King Bed with Sofa bed (Super King) | In-room safe, desk, laptop workspace, soundproofing

Family Room, 1 King Bed with Sofa bed (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony (Super King, Quay View)

Deluxe Suite, 1 King Bed, Balcony (Super King, Quay View) | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite, 1 King Bed, Balcony (Super King, Quay View)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Balcony (Quay View)

Deluxe Suite, 2 Double Beds, Balcony (Quay View) | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite, 2 Double Beds, Balcony (Quay View)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Bathtub Grab Bars

Standard Room, 1 Double Bed, Bathtub Grab Bars | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Bathtub Grab Bars

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Super King, Quay View)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed with Sofa bed (Super King, Quay View)

  • Canal view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Super King, Quay View)

In-room safe, desk, laptop workspace, soundproofing

Executive Suite, 1 King Bed with Sofa bed (Super King, Quay View)

  • Canal view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sandman Signature Sheffield Quays Hotel

An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Sandman Signature Sheffield Quays Hotel offers 128 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Signature Sheffield Quays Hotel. During your stay, you're just a quick walk from Sheffield and Tinsley Canal Trail. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University
  • Pets welcome for a fee
Sandman Signature Sheffield Quays Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Sandman Signature Sheffield Quays Hotel also features a vending machine, a front desk safe, and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sheffield hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Sandman Signature Sheffield Quays Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 10 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Sandman Signature Sheffield Quays Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 880 reviews
Rating 8 - Good. 272 out of 880 reviews
Rating 6 - Okay. 127 out of 880 reviews
Rating 4 - Poor. 47 out of 880 reviews
Rating 2 - Terrible. 44 out of 880 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Filsan

Stayed 2 nights in Jan 2026

6/10 Okay

Jonathan

Nice hotel, clean, good rooms, modern. Lighting wasn’t great in the bedroom and the pillows were very lumpy and resulted in a poor nights sleep
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Lovely accommodation Very dog friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Nathan

Great
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Cleanliness
Unfortunately the pool was very cold due to a boiler breakdown for all 3 days. The restaurant was hit and miss, the food was ok but it took 1 hour from sitting down to getting any food, we had to remind the staff and it was likely they forgot about our order as the place was empty.
Stayed 3 nights in Dec 2025

4/10 Poor

Myriam

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Overall, this hotel is far below the standards we expect from Sandman Hotels in Canada. During our stay, we experienced multiple issues. Each night, the central heating shut down in the middle of the night. The room did not have a hair dryer, there was insufficient coffee provided for the length of our stay, and there was no daily room cleaning service. The pool facilities were cold, outdated, overcrowded, and poorly maintained. The water was not clear, and there appeared to be no enforcement of basic health and safety standards. We observed babies in the pool wearing regular nappies instead of swimming nappies, and guests wearing full-day clothing in both the pool and the sauna. No staff were present to monitor or manage the area. Additionally, at around 3:00 a.m. one night, a large group of cars gathered in front of the hotel, honking continuously and setting off fireworks for over 10 minutes. The situation escalated into what felt like a riot until the police eventually arrived. We would not recommend this hotel. The brand name "Sandman" does not reflect the actual quality or experience of this property.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We had an amazing stay at your hotel. From the moment of check in, we felt very comfortable and welcome. We stayed in the newly refurbished rooms on the 5th floor and it was beautiful, the beds were the comfiest I’ve ever slept in bar my own. The pool is an amazing size and lovely and warm. Definitely will be returning
Stayed 1 night in Jan 2026

8/10 Good

Cortnie

Liked: Cleanliness, staff & service, amenities
Hotel was lovely and staff were great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tafadzwa

Stayed 3 nights in Dec 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless and staff friendly and responsive. Breakfast good, but could have been warmer. Bar and evening meal excellent.
Stayed 2 nights in Dec 2025

8/10 Good

Mindaugas

Stayed 1 night in Dec 2025

6/10 Okay

Andy

Stayed 1 night in Dec 2025

10/10 Excellent

steven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A lovely stay thank you
Stayed 3 nights in Dec 2025

6/10 Okay

So Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is fine and we enjoy the pool the most. Need to pay £10 parking fee.
Stayed 1 night in Dec 2025

6/10 Okay

Colin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Amenities - many compliants about cold pool and freezing changing rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Dec 2025

2/10 Terrible

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 4 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room. Didn't have breakfast but ate in the restaurant the two nights of our day and highly recommend. All the staff were fantastic.
Stayed 2 nights in Dec 2025

8/10 Good

Colm

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent very modern, spotlessly clean, bed comfortable and shower was amazing! Loved the cozy feel to room with the colour changing mood lighting and enjoyed relaxing in the evening watching the 50in TV! Staff were lovely throughout the hotel and was a lovely bonus being able to use the pool, sauna and steam room! Got this on an amazing deal and as I visit Sheffield a lot will keep eye on deals so I can stay there again! Best hotel ive stayed in, in the area! Was dubious due to Trip advisor reviews but honestly dont know what these people experienced as hotel is outstanding!
Stayed 1 night in Dec 2025

6/10 Okay

Ashleigh

Stayed 1 night in Dec 2025