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Hard Rock Hotel Shenzhen

5.0 star property

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Photo gallery for Hard Rock Hotel Shenzhen

Suite (Rock Star) | Private kitchen | Electric kettle
Property video
Suite (Rock Star) | Living area | LCD TV, offices
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Suite (Rock Star) | In-room safe, individually decorated, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Pool
  • Housekeeping

Explore the area

View in a map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Place, Mission Hills Ecological Sports Park
    ‪8 min walk‬
  • Place, Bounce Trampoline Park
    ‪17 min walk‬
  • Place, Shenzhen Safari Park
    ‪20 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Royal Room, 1 King Bed (Gold)

Royal Room, 1 King Bed (Gold) | In-room safe, individually decorated, desk, laptop workspace

Royal Room, 1 King Bed (Gold)

  • 62 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, laptop workspace

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room (Large Round Bathtub)

In-room safe, individually decorated, desk, laptop workspace

Superior King Room (Large Round Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, individually decorated, desk, laptop workspace

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite, 1 King Bed (Gold)

In-room safe, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed (Gold)

  • 88 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Twin Room - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty Twin Room - Executive Lounge Access

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room (Family)

  • 43 sq m
  • Golf view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite (Rock Star)

Suite (Rock Star) | In-room safe, individually decorated, desk, laptop workspace

Suite (Rock Star)

  • 283 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Family Studio Suite, 1 King Bed (with Bunk Bed)

  • 88 sq m
  • Golf view
  • Sleeps 5
  • 1 King Bed

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  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 268 reviews
The price is CHF 124
includes taxes & fees
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About this property

Hard Rock Hotel Shenzhen

Luxury Shenzhen hotel connected to a shopping centre, 6-minute walk to Mission Hills Ecological Sports Park
This smoke-free hotel features 3 restaurants, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and a conference centre are on-site. Change of towels is available on request
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated accommodation has separate sitting areas and includes desk chairs. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Shenzhen. During your stay, you'll be connected to a shopping centre and just a quick walk from Mission Hills Ecological Sports Park. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Hard Rock Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 1-minute drive from Mission Hills Ecological Sports Park and 5 minutes from Shenzhen Guanlan Landscape and Cultural Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Shenzhen offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and an arcade/games room are also featured at the luxury Hard Rock Hotel Shenzhen. Free self parking is available.

This Art Deco Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hard Rock Cafe – This karaoke bar specialises in American cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Sessions – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
GMT +8 Lobby Bar – On-site lobby lounge. Open daily.
Rhythm Kitchen – This theme restaurant specialises in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Rhythm Kitchen
  • Sessions

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Free children's club
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room cot
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (21,528 square foot of space)
  • Meeting rooms

Outdoors

  • In a national park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

  • Pets: CNY 300 per pet, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 100 for adults and from CNY 60 for children
  • Pet fee: CNY 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Reviews

Hard Rock Hotel Shenzhen Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 890 reviews
Rating 8 - Good. 307 out of 890 reviews
Rating 6 - Okay. 61 out of 890 reviews
Rating 4 - Poor. 14 out of 890 reviews
Rating 2 - Terrible. 18 out of 890 reviews

Reviews

8/10 Good

Raymond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the Hard Rock Hotel in Shenzhen. Firstly, I like the cyber atmosphere and unique rock-themed style which created an exciting feeling. Secondly, the staffs were exceptionally helpful and willing to answer my enquiries, guiding my family how to go to the sport centre nearby. However, I was disappointed with the limited dining options available on-site, which are too expensive for me, which made me had to walk about 5 minutes to dining in the nearby shopping mall. In general speaking, it was a memorable stay, but improvements in dining variety would enhance the experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Kui Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chi Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every is ok but the wifi very weak.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
the hair dryer has poor connectivity and sometimes works and sometimes doesn’t. The room is reasonably clean, but a bit old. I am staying here with my family, and we have four rooms in total. Three of them have executive privileges, but when the staff found out one of our room numbers, they said we couldn't enter. They probably didn’t check properly. The hotel pool is extremely small, overcrowded with too many children, making it very cramped. This hotel seems to be a mid-range establishment, but the size of the pool is unbelievably small. Not recommend.
Stayed 1 night in Jul 2025

8/10 Good

Lee

Stayed 1 night in Jul 2025

8/10 Good

YI TO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shing Ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tao, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.
Stayed 10 nights in Apr 2025

10/10 Excellent

cheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

KA PO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ting Pong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bath tub is excellent and great view
Stayed 1 night in Apr 2025

2/10 Terrible

Wing Hong

Stayed 1 night in Apr 2025

8/10 Good

Daniel S

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the MH mall, convenience location
Stayed 3 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Eunhee

Stayed 5 nights in Mar 2025

8/10 Good

Wai sum

Stayed 1 night in Mar 2025

10/10 Excellent

Fadi, Irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean and good breakfast
Stayed 3 nights in Mar 2025

8/10 Good

MANFRED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Fadi, Irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean great service good breakfast and good location
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel, lots of interesting features
Stayed 1 night in Feb 2025

6/10 Okay

Seyed hamed

Travelled with family
Liked: Cleanliness, room comfort
Expected more from Hard Rock I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yok Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

William

Stayed 4 nights in Jan 2025