See all properties

Shangri-La Shenzhen

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Lobby
Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Exterior
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪11 min walk‬
  • Place, Luohu Port
    ‪12 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

  • Hill view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 770 reviews
The price is CHF 71
includes taxes & fees
1 Mar - 2 Mar
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

About this property

Shangri-La Shenzhen

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Shenzhen. During your stay, you'll be connected to a shopping centre and within walking distance of Dongmen Pedestrian Street. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Dongmen Pedestrian Street and a few minutes from Huaqiangbei
  • Airport shuttle service available for a fee
Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and an arcade/games room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant serves lunch and dinner.
Champs Bar and Grill – This restaurant only serves dinner.
360 Bar and Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1003 reviews
Rating 8 - Good. 363 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, location
Stayed 2 nights in Nov 2025

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Nov 2025

8/10 Good

teck hong

Travelled with group
Liked: Cleanliness, staff & service, amenities
good hotel, good location, good ambience, clean quiet, functional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was 10 out of 10!
Stayed 3 nights in Nov 2025

8/10 Good

WILSON SAI TAO

Stayed 1 night in Nov 2025

10/10 Excellent

Md.Kouser

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I faced some problem on key to operate lift and my room door.
Stayed 1 night in Nov 2025

10/10 Excellent

Kirk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was steps away from the shopping and street food eateries
Stayed 1 night in Nov 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location next to train station
Stayed 2 nights in Nov 2025

10/10 Excellent

RILE, WESTFIELD

Liked: Cleanliness, amenities, property conditions & facilities
Bit outdated but very clean and comfortable. Reasonably priced but staff treat you as VIP.
Stayed 2 nights in Nov 2025

8/10 Good

Md.Kouser

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I got nearby shops available but I am facing problem to use key in lift and open my room door. For this issue I need to call house keeper several times.
Stayed 2 nights in Nov 2025

8/10 Good

PO LUN ELVIS, Matawan

Friendly staff, room is clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Staff were very helpful and curti
Stayed 5 nights in Nov 2025

10/10 Excellent

NATTARIKANAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Seyed Mohammad

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Kirk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Stayed 2 nights in Oct 2025

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot to choose from.
Stayed 2 nights in Oct 2025

10/10 Excellent

Henry, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Clean soave. Nice, polite and courteous staff.
Stayed 6 nights in Oct 2025

8/10 Good

Herbert

Travelled with group
Liked: Cleanliness, staff & service
The front desk was just okay. The clerk at the coffee was lousy. Didn't really want to serve coffee. How ever the floor manager "Henry Wang" at the front lobby was beyond outstanding.
Stayed 2 nights in Oct 2025

4/10 Poor

WJ

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very old, still using shower curtains
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Travelled with partner
Room - end of the corridor
Stayed 1 night in Oct 2025

10/10 Excellent

Rama

Stayed 2 nights in Oct 2025

10/10 Excellent

Henry, Vancouver

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry, Vancouver

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyting pretty good. Building is abit old
Stayed 3 nights in Oct 2025

10/10 Excellent

Lai Ming

Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clwana nd spacious. Staff more than happy to help
Stayed 1 night in Oct 2025