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Shenzhen L.gem Hotel

4.5 star property

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Photo gallery for Shenzhen L.gem Hotel

Lobby
Deluxe Suite, Non Smoking | Living area | TV
Hallway
Front of property – evening/night
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048
  • Place, Huanggang Park
    ‪13 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Place, Shenzhen Bay
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, Non Smoking

Superior Suite, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Shenzhen L.gem Hotel

Along with 2 restaurants, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference centre and a business centre.
Shenzhen L.gem Hotel offers 337 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
With your stay at Shenzhen L.gem Hotel, you'll be connected to the convention centre and within walking distance of Shenzhen Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 5 minutes by car from Huanggang Border Crossing and 6 minutes from Huaqiangbei
Shenzhen L.gem Hotel offers its guests a sauna and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. The luxury Shenzhen L.gem Hotel also features a garden, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Shenzhen L.gem Hotel has 2 restaurants on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 108 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shenzhen L.gem Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 108 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel
Shenzhen L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel Shenzhen

Shenzhen L.gem Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 92 reviews
Rating 8 - Good. 39 out of 92 reviews
Rating 6 - Okay. 11 out of 92 reviews
Rating 4 - Poor. 2 out of 92 reviews
Rating 2 - Terrible. 0 out of 92 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great location, Super Clean & Amazing Breakfast! Mega value for money!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Xiangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is good size and clean, staff are friendly and helpful.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Lynden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and kept nice. The stagg was friendly and helpful
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Miu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good facilities

We had a nice stay in the hotel, rooms were clean and tidy, friendly staff, hotel location is good! Very good experience overall.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Darrah

Liked: Cleanliness, amenities, property conditions & facilities
Decent and good hotel. Nice big rooms. Bed was slightly hard. Convenient to border and mall. Safe.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very interested this is property is a very good place to live.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ogawa

Liked: Amenities
Rooms are spacious and clean.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ting Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

vic

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

mira

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, easy to go around
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

YU SHIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2024
Verified

8/10 Good

DORIS L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to amenities and a good 10 minutes walk to the MTR. Spacious room and carpet needs a bit of an update together with the bathroom. On the whole, recommend for short stay
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Chun-Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Jun 2024
Verified

8/10 Good

MINH

Liked: Staff & service
Well trained Staff, and really appreciated the concierge staffs, first i need to log in for WiFi and they came in to help, It's little complicate for Foreign visitor, because they need you to have a local phone number for security, and i left my iPad at the room and they send it back to me, Thank you ! But hotel facilities and amenities need some upgrade, anyway thanks.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe hotel. You can not go the the room through elevator without hotel id card
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Cho Yau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a high quality hotel. I don't have any complaints at all.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort

Average but adequate

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent quality, high comfort double bedroom

Large double bedroom on 20th floor was very comfortable with writing desk in window. Very comfortable bed with high quality linen and covers, cooling pillow optional. Bath tub which was excellent to relax. Staff had limited English but were service minded and pleasant. Inexpensive and short taxi ride to high speed rail station for connection to Hong Kong.
Stayed 1 night in Feb 2025
Verified

8/10 Good

kam wa

Liked: Cleanliness, staff & service, property conditions & facilities
Being construction behind the building
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium hotel with excellent service

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.
Stayed 3 nights in Apr 2024