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The Crossways

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Restaurant
Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels
Restaurant
Deluxe Suite | Private spa tub
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU
  • Place, Glastonbury Festival Site
    ‪6 min drive‬
  • Place, Wells Cathedral
    ‪12 min drive‬
  • Place, Cheddar Gorge
    ‪30 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Suite

  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

The Crossways

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free inn. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
The Crossways offers 22 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. This Shepton Mallet inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
The free breakfast at The Crossways gets high marks from our customers. During your stay, you'll be within walking distance of Glastonbury Festival Site. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business centre, 4 meeting rooms and laundry facilities
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 10 minutes by car from Wells Cathedral and 11 minutes from Kilver Court
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, barbecue grills, and concierge services are also featured at the luxury The Crossways. Free self parking is available.

This 5-star Shepton Mallet inn is smoke free.

Guests are served a free English breakfast daily.
The Crossways has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Crossways Inn Shepton Mallet

Crossways Shepton Mallet

Crossways Inn Wells

Crossways Inn

Crossways Wells

Crossways Inn Shepton Mallet

Crossways Shepton Mallet

Inn The Crossways Shepton Mallet

Shepton Mallet The Crossways Inn

The Crossways Shepton Mallet

Crossways Inn

Crossways

Inn The Crossways

The Crossways Inn

The Crossways Inn

The Crossways Shepton Mallet

The Crossways Inn Shepton Mallet

The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 517 reviews
Rating 8 - Good. 152 out of 517 reviews
Rating 6 - Okay. 45 out of 517 reviews
Rating 4 - Poor. 15 out of 517 reviews
Rating 2 - Terrible. 11 out of 517 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay nice and quiet excellent food staff really polite would recommend room excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities
Very friendly staff; clean, spacious, comfy executive room; comfy and welcoming bar/lounge area; very quiet location; first class food.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, breakfast included and was lovely, room was lovely and cosy
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Lovely large bedrooms and spotlessly clean. I didn’t eat at hotel but husband and children said food in evening was average but a nice breakfast with lots of choice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Friendly Hotel with excellent staff and great food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and food was great
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Second stay at this lovely hotel. Spotless room with everything you could need. Food fabulous, excellent portions and really nice and tasty. Staff kind and helpful 😊 Many thanks
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic as always. Great food, great room, great service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Comfortable breakfast excellent pleasant staff. I would book afain
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mr G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well located to explore the area
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, clean comfortable room
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay - nice food and fantastic service
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place. Staff were really friendly and welcoming and breakfast was beautiful. A truly pleasant stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Oct 2023
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar had lots of choice. Room overall was clean, although the bin hasn't been emptied.The bed was comfy and the shower Easy and safe parking
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country comfort

Delightful small hotel in the countryside. Plenty of parking space. Tastefully decorated, quality fittings, clean and comfortable. Good restaurant with excellent food and service. Excellent place for a quiet holiday, or stopping place for a driving holiday through Somerset.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The crossways

An interesting hotel in the middle of the somerset levels. friendly staff and good food
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar had lots of choices. The room was clean, although the bin hasn't been emptied. Comfy bed and a good working shower and bathroom. Very friendly staff. Breakfast could do with fresh fruit, most is out of tins.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, family friendly
Stayed 1 night in Sep 2024
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find! Lovely hotel with oversized rooms.
Stayed 1 night in Jun 2025