Holiday Inn Express & Suites West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West by IHG

Free daily buffet breakfast
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5420 Interstate Dr, Shreveport, LA, 71109
  • Hirsch Memorial Coliseum
    ‪3 min drive‬
  • Willis-Knighton Medical Center
    ‪5 min drive‬
  • Sam's Town Casino
    ‪10 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites West by IHG

Hotel in Shreveport with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites West by IHG. During your stay, you'll be within walking distance of Mooretown Public Art Project. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 12 minutes by car from Horseshoe Bossier City Casino and 12 minutes from Margaritaville Resort Casino
  • Pets welcome for a fee
Holiday Inn Express & Suites West by IHG offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 550 square feet (50 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites West by IHG also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Shreveport hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 40 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 689 reviews
Rating 8 - Good. 175 out of 689 reviews
Rating 6 - Okay. 92 out of 689 reviews
Rating 4 - Poor. 52 out of 689 reviews
Rating 2 - Terrible. 56 out of 689 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Marie-Anne

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Eboni

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a nice stay
Stayed 1 night in May 2025

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
The hotel was in a run down area where a lot of scrap metal around with torn down buildings. When we got there people were waiting because the rooms had not been cleaned. We were headed to a retirement party and had to change in the bathroom hallway because our room was not ready. The hotel also smelled like dog.
Stayed 1 night in May 2025

2/10 Terrible

Khaila

Travelled with family
Disliked: Cleanliness, staff & service

Terrible Stay. Don’t Recommend

1. The room was not available upon arrival. We weren’t able to check-in until around 7pm and we had a 5pm event. 2. Front desk staff was rude. I asked if reservation would still be available the same-day and the staff sarcastically said “well you made the reservation for today, didn’t you?” 3. Sofa bed didn’t have covers 4. Room only had 2 sets of towels when reservation was specifically for 4 people. When I went to ask for more towels, I was told they were out 5. Tub was not clean when we got there 6. The nicest thing about hotel was the lady preparing breakfast. She was very friendly and pleasant.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Tamika Ja’Colby and Jordan Momma, St.Francisville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close to airport. The hot cinnamon rolls with the coffee was amazing
Stayed 2 nights in May 2025

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Signs on area not to leave things in your car made me worry about area hotel was in.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and not far
Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this facility to anyone. My family and I had an enjoyable time. The staff was kind and friendly!
Stayed 2 nights in Apr 2025

6/10 Okay

Brandon

Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort

Horrible water!

This hotel had the worst water coming from the tap. The chemical odor was extremely strong. That chemical lingered after a shower, too. Management better get things checked before someone gets sick.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Exter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. Friendly and informative especially as we are seniors.
Stayed 3 nights in Apr 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been better and although we went towards the end of breakfast, they were out of most everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed and pillows were awesome no to hard or soft. Location is great. 10-15 minutes from casinos. We had a late check-in 2am and clerk allowed us late check-out 12pm. Did not try breakfast but it is available. Did not try pool but was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory, Angleton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat, staff was professional and kind , breakfast was delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

James, Kaukauna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed here on a recent road trip passing through. The check-in process isn’t the smoothest, but I booked through a third-party site, so if I used my IHG app, it may have been better. The room was spacious and it was mostly clean. (found a flosser on the floor). There is only one elevator for the building, so it was slow. It was especially tough with a pet and our room on the 4th floor. The breakfast options were ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Stayed 1 night in Mar 2025

8/10 Good

Natasha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Calicia

Stayed 1 night in Mar 2025