4/10 Médiocre
Kathleen L.
23 mai 2025
Disappointing
This is a lovely setting very close to the donkey sanctuary, which my granddaughter loved. Communication was initially good with a seamless check in. However when I discovered a badly stained mattress and reported it, rather than trying to rectify it they blamed me for spilling something that I absolutely didn't! It was clearly a dried old stain. The chalet was superficially clean, but stay a while and you realise it needs a deep clean. Not child friendly in that we requested a cot and a high chair, which was turned down on the grounds of "health & safety". Which in fact seems paradoxical for our toddler. There are a number of maintenance issues which need attention: misted up windows, water pressure in the shower is poor and the shower door doesn't close properly. If these issues were attended to this property could be lovely. The environment is quiet and secluded and pleasant. It is close to the donkey sanctuary and a short drive to amenities. But I wouldn't return.
Kathleen L.
Séjour de 4 nuits en mai 2025