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Royal Empire Premium

3.5 star property

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Photo gallery for Royal Empire Premium

Garden
Lobby
Front of property – evening/night
Reception
2 bars/lounges, cocktail bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

Map
National Road No 6, Airport Road, Phum Krous, Siem Reap
  • Angkor Night Market
    ‪3 min drive‬
  • Old Market Area
    ‪3 min drive‬
  • Pub Street
    ‪3 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪55 min drive‬

Room options

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Twin Room

  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Triple Room

  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Double Room

View from room

Premium Double Room

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers

Two Seasons Siem Reap Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, (128)
The price is CHF 41
for 1 room
includes taxes & fees
4 Jun - 5 Jun
Two Seasons Siem Reap Hotel

About this property

Royal Empire Premium

Family-friendly hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Royal Empire Premium offers 96 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An indoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at Royal Empire Premium, you're just a quick walk from National Road 6. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Emerald Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to thalassotherapy, aromatherapy or hot stone massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an indoor tennis court, a gym and a steam room
  • Just a 3-minute drive from Siem Reap Royal Residence and a few minutes from Old Market Area
  • Airport, ferry terminal and local-area shuttle service available for a fee
Royal Empire Premium offers its guests a full-service spa, an indoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A children's pool, a health club, and a sauna are also featured at the family-friendly Royal Empire Premium. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Emerald Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Golden Lounge – This cocktail bar only serves light fare.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Khmer, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Emerald Restaurant
  • Golden Lounge

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Ceiling hoist
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Smooth flooring in room
  • Visual doorbell notification
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Built in 2012
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Empire Premium

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Royal Empire Premium offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Empire Premium Hotel Siem Reap
Royal Empire Premium Hotel
Royal Empire Premium Siem Reap
Royal Empire Premium

Royal Empire Premium Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ishan, Phnom Penh - Cambodia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Most unpleasant experience ever. The front desk tried to trick us by giving twin beds set together instead of of our booking for king beds. First they said no more king beds, then I demanded for the reservation I made. Front desk staff was rude. Hotel is not maintained. They have 2 breakfast buffets. One for Chinese and another for the rest. I don’t understand that. I think this hotel is good for Chinese travelers. But hotel staff are very demanding as if they are giving rooms for free. Breakfast is not good unless u like to have omelet everyday. I think the management have completely neglected the hotel maintenance. Wonder how they have got 4.5 star rating by Hotels.com
Stayed 2 nights in Nov 2018

10/10 Excellent

Maria, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Remarkable, Excellent CS; Cleanliness: Spotless; Food at the restuarant is costly.

8/10 Good

Weng, Malaysia

Liked: Staff & service
Facilities: Unpretentious; Value: Affordable; Service: Courteous; Cleanliness: Neat; Could not find any material on Tourist Guides in the hotel.

10/10 Excellent

Telmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exotic, excellent swimming pool and well localised

We had some difficulties with the breakfast, too different.

8/10 Good

Tsz Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tsz Yin, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
酒店房間收不到Wifi 而且冷氣要頗長時間才冷,可能因為柬埔寨本身太熱 但整體來說可以接受

8/10 Good

YAMAMOTO , Osaka

Liked: Cleanliness, staff & service, room comfort

フレンドリーなホテル

年末年始に家族で3泊しました。 スタッフがみんなフレンドリーで、快適なホテルライフでした。 部屋も清潔で、ベッドもちょうどいい硬さです。 朝食メニューは、ブッフェスタイルで、種類も多く、朝から食べ過ぎました。

8/10 Good

김호진, 경상도

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 직원들♥

두번씩이나 숙박했으면서 늘 느껴던점은 직원들의 친절하다는점이다 다만 한국어 할수있는 직원없어서 아쉽다