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The Wood Family Retreat

3.5 star property

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Photo gallery for The Wood Family Retreat

Interior entrance
Family Double or Twin Room (Temple Visit Included) | 3 bedrooms, minibar, in-room safe, desk
Front of property
3 bedrooms, minibar, in-room safe, desk
Family Double or Twin Room (Temple Visit Included) | Interior

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Spa

Explore the area

View in a map
Veal, Chreav, Siem Reap, Siem Reap, 17252
  • Place, Pub Street
    ‪4 min drive‬
  • Place, Old Market Area
    ‪4 min drive‬
  • Place, Angkor Night Market
    ‪5 min drive‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

Room options

View all photos for Family Double Room, Pool View

3 bedrooms, minibar, in-room safe, desk

Family Double Room, Pool View

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room, Pool View

3 bedrooms, minibar, in-room safe, desk

Family Twin Room, Pool View

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Bungalow, Pool View

Family Bungalow, Pool View | 3 bedrooms, minibar, in-room safe, desk

Family Bungalow, Pool View

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

About this property

The Wood Family Retreat

Hotel in Siem Reap with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
The Wood Family Retreat offers 5 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
The on-site spa has 2 treatment rooms, including rooms for couples. The spa is open daily.
During your stay at The Wood Family Retreat, you'll be within walking distance of Angkor Wat Putt. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Retreat
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry
  • Just a 4-minute drive from Pub Street and 11 minutes from Angkor Wat
  • Free airport shuttle service
  • Pets welcome free of charge
The Wood Family Retreat offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. The business-friendly The Wood Family Retreat also features a garden, dry cleaning/laundry services, and room service (during limited hours). A roundtrip airport shuttle is free (available 24 hours).

This 3.5-star Siem Reap hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Retreat – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour free return airport shuttle at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Retreat

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The Wood Family Retreat offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Wood Family Retreat Hotel
The Wood Family Retreat Siem Reap
The Wood Family Retreat Hotel Siem Reap

Reviews

The Wood Family Retreat Reviews

6.8

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

2/10 Terrible

Expedi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do never book this hotel!!!

The worst place. All the photos must be taken just after it opens. Nothing looks like the picture. Beyond the place is run down, charging for swimming pool usage our booking was not honoured. First want to charge as again even we paid already at Hotel.com. Happen to other guests as well. Then I wanted the hotel manager to sort this out with hotel.com and she didn't even pick up the phone when hotel.com called. Worst nightmare in 20 years of traveling.
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel notifies me that there is no room until the day of check-in and asks me to cancel the reservation，help Me check cancel already?
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy bungalows and friendly staff

A very nice place to stay with cozy bungalows and friendly staff. They are able to arrange tours and transportation at reasonable rates, and as a relatively new business are trying to make a good name by doing their best in all areas. The restaurant food was very nice, including the breakfast provided each day and it is set in a nice garden which is a treat after the dust and heat around the city.
Stayed 4 nights in Jan 2020

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to traveling,

The hotel is new it’s very bigger room and nice swimming pool, good breakfast, only 2.3 km from pup street but get easy the hotel arrange tuk tuk to center take only 10 minutes, Staff very friendly, I recommend this hotel for other traveling,
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020