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Twin Palms Resort

4.0 star property

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Photo gallery for Twin Palms Resort

Indoor pool, outdoor pool
Reception
Garden
Terrace/patio
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Sangkat 4, Otress Village, Sihanoukville
  • Place, Otres Beach
    ‪9 min walk‬
  • Place, Ochheuteal Beach
    ‪4 min drive‬
  • Place, Sokha Beach
    ‪8 min drive‬
  • Airport, Sihanoukville (KOS)
    ‪17 min drive‬

Room options

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Room

  • 3 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Twin Palms Resort

Family-friendly hotel with 24-hour front desk and indoor pool
This hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and a children's pool.
Twin Palms Resort offers 52 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Sihanoukville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

An indoor pool, an outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Twin Palms Resort, you're just a quick walk from Otres Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 1-minute drive from Otres Beach and 6 minutes from Ochheuteal Beach
  • Airport pick-up and local-area shuttle service available for a fee
Twin Palms Resort offers its guests a kids' pool, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Twin Palms Resort. An area shuttle within 20 km and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sihanoukville hotel.

Twin Palms Resort has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - November 2015

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Legacy Bungalow Hotel Sihanoukville
Legacy Bungalow Hotel
Legacy Bungalow Sihanoukville
Legacy Hotel Resort Sihanoukville
Legacy Sihanoukville
Twin Palms Resort Hotel
Twin Palms Resort Sihanoukville
Twin Palms Resort Hotel Sihanoukville

Reviews

Twin Palms Resort Reviews

8.0

Very good

8.6/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

7.8/10

Property conditions & facilities
Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t waste your money

The pool and the grounds of the hotel are nice but that’s about it. The rooms are very outdated and the inside feels more like a cheap motel. The staff are not helpful and very difficult to communicate with. The location is basically in the middle of a construction site. You can definitely find a better place for the money.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Town is kinda all under construction but no construction noise here. Pool is huge and grounds are lovely.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property under new name (twin palms) was run down. We stayed three nights and never saw anyone eat at the restaurant. All of Sihanoukville was under construction (roads and buildings) creating noise till about 9pm. Very dirty town.some nice beach area at Otres 2. Little bit better than koh Rong ( no smell but Koh Rong was prettier but also full of young adults). Snorkelling tour sold by koh Rong dive shop had no fins, changed rental fee for mask (not informed when asked if gear was available) and consisted mostly of driving around. Very little snorkelling! Koh Rong Samloem was dirty at the main pier, had construction but did have lots of shells on the beach
Stayed 3 nights in Dec 2018

2/10 Terrible

Kyle, Ottawa, Ontario

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no way this is a four star hotel. First impression is the heaps of smelly garbage bags piled up in front and the faded hotel sign with missing letters proved to be quite telling. A 2nd sign out front calls it the Twin Palms Hotel. I was sheepishly told it is now Twin Palms, is under new ownership and that website hasn't yet been updated. The room (except for floor) was mostly clean. Beds were fine and firm. Our AC unit worked until our last night. Salt water pool is long enough to do lengths. The area around it is poorly maintained and falling apart. The mattresses on the lounge chairs are split and the yellowing foam shows through. The areas that were probably flower beds in their time are now just places where garbage collects (the same beer bottle, discarded plastic containers were there the entire 3 nights). There are 2 restaurants, one by the pool and the other by reception. The one by reception only serves breakfast. There is an egg station. There are maybe one or two fruit options. Some white bread by a toaster. At the pool side restaurant, I never saw anyone eat food. The hotel is surrounded by roads that are unpaved with garbage everywhere. There is also lots of heavy construction next to the hotel and roads everywhere are dusty. The worst part is the lack of any pride in maintaining this property. Priced for a 4-star experience but not even close to meeting that standard. I’d be charitable if this were billed as a one star and priced accordingly.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel need to make a big sign for it

Nice place and close to the beach , the road around the hotel is actually not a good condition , hopefully getting fix soon
Stayed 1 night in Jan 2018

10/10 Excellent

june, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean friendly

the staff at the hotel was really friendly opening the door etc we got a free lift to otres 2 which was really helpful the cocktail was good
Stayed 15 nights in Aug 2017

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing swimming pool and nice place to relax

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in a small village

Amazing place, proper hot shower and swimming pool! 5-minute walk to Otres Beach and sumptuous breakfast!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I'm very happy with our stay here. We had previously stated at another hotel on Victory Hill for 2 nights and it simple didn't compare to The Legacy Hotel, which has one of the best pools I've ever been to. The general vibe was chilled and I spent most of my time lounging by the poolside ordering food and drink! The beach is only a few minutes away and the hotel can shuttle you there but unless you can't walk, just take the the stroll! Food is not bad although gets smart after a few days. Fruit platter is good to refresh you. Plenty of restaurants in the area within walking distance. Only negative are the hard beds. Would highly recommend.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
..................................................................................................................

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool!

The rooms were nice, the air-conditioning was fantastic, and breakfast was great. Free bicycle rentals is a plus. Legacy's pool is wonderful! My only feed back is minor: when ordering from the dinner menu the kitchen was out of many items and food took over 45 minutes after ordering to arrive at the table. Waiting for food isn't a big problem when you're on holiday waiting by a beautiful pool. We enjoyed our experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and value for money

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

gary, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

It was a great location for peace and quiet, strolls on the beach and hanging out at a beautiful pool.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Came for 2 nights, stayed for 7! Paradise....

Fantastic hotel. Rooms are big and well appointed and very clean. The grounds are beautiful and the pool area simply wonderful. It is set back about 200m from the beach and a10min walk to Otres2. Don't let this put you off as there is a golf buggy shuttle at your disposal all day. You can even arrange pick up up to 10pm every night which is a good idea as the road is dark. The staff cannot do enough for you and are always smiling and helpful. The location is excellent as you realise how close, crowded and cramped the accommodation on the beach actually is. You will pay an awful lot more for dingy, small and probably quite noisy rooms on the beach. Highly recommended.

6/10 Okay

LIYU

Stayed 1 night in Jun 2019

8/10 Good

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Shinji

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Dejligt hotel med et fantastisk poolområde og god morgenmad. fin placering - ca. 600 meter fra stranden.
Stayed 2 nights in Jan 2018

4/10 Poor

Uwe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel gelangweilter, uninteressierter Angestellter

Neben dem Zimmer war das Wirtschaftsgebäude mit schön viel Lärm morgens früh um 06:30, mittags und spät abends. Die Baddecke war nur zur Hälfte gestrichen; an der Wand darunter viele Farbkleckse. Safe funktionierte gar nicht. Erst nach zweimaliger Beschwerde wurde der Safe nach 2 Tagen ausgewechselt. Badarmaturen in der Dusche sind weggebrochen. Erstreparatur durch stümperhafte Wiederbefestigung mit Einklemmen eines Zahnstochers, was natürlich nicht hielt. Am 2. Tagerfolgte eine Befestigung mit Kupferdraht, was dann hielt. Der Brausekopf der Regenwalddusche konnte nicht benutzt werden, war wohl nur zum Schmücken da. Auf Nachfrage, ob man ein anderes Zimmer bekommen kann, hieß es, "wir geben morgen (morgen, nur nicht heute) Bescheid". Ich habe nichts mehr von der Tussi an der Rezeption gehört. Das Frühstück war bescheiden: 3 verschiedene Reisgerichte, 2 mal Nudeln. Samstags: keine Bohnen, keine Würstchen. Sonntags: keine Bohnen, keine Wassermelonen, keine Würstchen; trotz Beschilderung. Meistgehörter Satz: "No Sir".
Stayed 7 nights in Nov 2017

10/10 Excellent

Mireille, Holland

Liked: Cleanliness, staff & service, room comfort

Really Nice pool.

A bit far from the centre but hotel is Very Nice. Swimmimg pool is outstanding. Breakfast is not to my standard. Be carefull with the shower door Because our one broke. Glass everywhere. I had to go to the hospital for my injuries.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location because outside sihanoukville and the beach is Nice. Beautifull swimming pool. Staff are very Nice and food of hôtel restaurant is good. Coktail too.
Stayed 7 nights in Aug 2017

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bel hôtel trop éloigné

Très très bel hôtel mais vraiment trop éloigné de sihanoukville. En moyenne prévoir minimum 6$ en tuk tuk l'aller simple. Il faut vraiment trouver une solution dans le cadre du site hôtel.com pour pouvoir réserver 2 chambres l'une avec un lit double l'autre avec 2 lits.
Stayed 3 nights in Aug 2017

8/10 Good

Ida

Liked: Cleanliness, property conditions & facilities, room comfort

Rolig hotell, hyggelig opphold

Hotellet ligger litt avsides, men det er perfekt for de som ønsker å rusle på stranden. Midt i mellom otres1 og otres2 har man valg og fin mulighet til å gå til begge.

6/10 Okay

intae

Liked: Cleanliness

조식이 최악이며 추천하지 않음

추천하지 않음. 시내와 떨어진 리조트형식이나 규모가 작고, 리조트안 편의시설이 없음. 단지 수영장옆의 미니바에서 음료 및 식사를할 수 있으나 개방형이라 밤에는 모기가 많고 쾌적하지가 않음. 특히 조식이 최악임. 단비 가족들과 리조트에서 수영만한다면 몰라도 조식이 형편없고, 기타 편의시설이 없어 불편 함.