I try to be fair when reviewing properties, and I understand that no rental will ever be absolutely perfect. Unfortunately, this experience fell far below even basic cleanliness and hospitality standards.I arrived shortly after check-in and immediately noticed signs that the property had not been properly prepared between guests, including a toilet that had been left unflushed. As I continued inspecting the unit, I found additional concerns throughout the property, including grime on high-touch surfaces, food residue in the kitchen area, dirty cleaning supplies, debris in furniture, and cockroaches.The most concerning issue was the condition of the bedding. The sheets were visibly stained with what appeared to be bodily fluids, and the mattress itself lacked a protective cover. At that point, I no longer felt comfortable staying in the property. I contacted the owner’s assistant immediately and was told someone could come clean the property after my arrival, but no timeframe or accommodation was provided while this would supposedly take place. Once I reported the condition of the bedding and explained that I could not stay, communication effectively stopped.I made multiple attempts to resolve the issue through both the owner and Vrbo, including several calls and emails, but ultimately had to dispute the charges through my credit card company after being denied a refund for a property I couldn’t occupy. If you think Vrbo is here to protect you I can tell you they are not.