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City Backpackers - Hostel

2.0 star property

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Photo gallery for City Backpackers - Hostel

Land view from property
Property entrance
Interior
Exterior
Standard Quadruple Room | Rollaway beds, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
18 Hongkong Street, Singapore, 059661
  • Place, Clarke Quay Central
    ‪2 min walk‬
  • Place, Boat Quay
    ‪3 min walk‬
  • Place, Merlion
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Single Bed in Standard 8-Beds Dormitory

Rollaway beds, free WiFi

Single Bed in Standard 8-Beds Dormitory

  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for Single Bed in Standard 6-Beds Dormitory

Rollaway beds, free WiFi

Single Bed in Standard 6-Beds Dormitory

  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Rollaway beds, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for 6 Beds Standard Family Room

Rollaway beds, free WiFi

6 Beds Standard Family Room

  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for 8 Beds Standard Family Room

Rollaway beds, free WiFi

8 Beds Standard Family Room

  • Sleeps 8
  • 4 Single Bunk Beds

Shared Dormitory, Mixed Dorm

  • 14 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

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About this property

City Backpackers - Hostel

Along with concierge services, this hostel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Bathrooms are shared and housekeeping is not available.
City Backpackers - Hostel offers 11 accommodations with air conditioning. This Singapore hostel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available.
During your stay at City Backpackers - Hostel, you're just a quick walk from Raffles Place. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 15 minutes by foot from Merlion and a 3-minute drive from Marina Bay Sands Skypark
As a guest of City Backpackers - Hostel, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SGD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 8 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

City Backpackers Hostel Singapore
City Backpackers Singapore
City Backpackers Hostel
City Backpackers - Hostel Singapore
City Backpackers - Hostel Hostel/Backpacker accommodation

City Backpackers - Hostel Reviews

Reviews

5.4
Rating 10 - Excellent. 11 out of 129 reviews
Rating 8 - Good. 26 out of 129 reviews
Rating 6 - Okay. 40 out of 129 reviews
Rating 4 - Poor. 16 out of 129 reviews
Rating 2 - Terrible. 36 out of 129 reviews

5.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Glen

Travelled with family
Liked: Staff & service
Disliked: Room comfort
the staff are so kind.good service.for the place/room there so many bedbugs.they need to do something about it.
Stayed 4 nights in Feb 2020

2/10 Terrible

Brando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

This place is filthy and disgusting. It's not worth your money. The washrooms, shower rooms and sink are dirty. Not recommended for any future guests
Stayed 4 nights in Jan 2020

2/10 Terrible

Stacie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The three beds in a shared room was unacceptable conditions the mattresses had no springs or platform you would fall through the bed we packed up and left and was not compensated definitely would not recommend
Stayed 1 night in Dec 2019

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away yuck yuck horrible

I have never stayed at a hotel or hostel so filthy in my life it was so bad I had to leave immediately. Bugs on the bed urine all over the bathroom i was thinking about calling the authorities because the way they keep the facilities should be illegal.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2019

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Don’t stay here! This hostel has a lot of bedbugs when we came in and there was no one at the reception area to accommodate us so we transferred to a different hotel. The management should clean their hostel!
Stayed 5 nights in Jun 2019

6/10 Okay

MashR

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
need some renovation and more cleaning
Stayed 1 night in Jul 2019

4/10 Poor

Ning

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Poorly maintained restrooms, 1 out of 2 restrooms had no lights and the other had broken shower with lots of hairs and dirt. Bed linens were dirty.
Stayed 2 nights in Jun 2019

2/10 Terrible

Maria asuncion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
that was a nightmare!! a lot of bedbugs causing us not to fall asleep and the room is very dirty even the toilet ! the place is totally different from the picture.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very convenient to food, mrt, and buses
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondering why expedia link this kind of properry, too embarassing why in hongkong price i book the same amount with singapore but the room is enought for the price, but city backpacker ia so trible and we force to vacate the room i booked
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is pleasing except the fact that we had to share our room with a guy, which is uncomfortable to us.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Rebekka

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Perfect staff and bad hostel condition

Overall the hostel was ok. The personal was very friendly and wanted to help us every time. Unfortunately some things are in a bad condition like the ladder of our beds, the lights of the toilet, the shower, etc.
Stayed 6 nights in Feb 2019

2/10 Terrible

t

Disliked: Cleanliness, amenities, property conditions & facilities
Did not like it at all. I was getting bit by mosquitoes or bed bugs or something the whole time ( I ended up leaving and going somewhere else even though I didn't get my money back, was not worth it). BAthrooms are nasty, never clean, no soap in the bathrooms. Rooms are tiny, no space to even stand with other people in the room. The bunk beds are not sturdy or held to anything so it felt like it was going to fall on top of me like a book case when climbing up.
Stayed 2 nights in Feb 2019

8/10 Good

Bich p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and very happy
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
We arrived and found no receptionist. The place was unclean and not welcoming at all. It also really concerned us that anyone could just walk into the hostel, and then to any subsequent rooms. So, we left. Luckily we found a budget hotel (but clean, private and well staffed) on the parallel street, so we ended up paying for both - but it was worth it.
Stayed 6 nights in Oct 2018

6/10 Okay

MARIA

Liked: Cleanliness
Stayed 2 nights in Nov 2018

8/10 Good

Jim, Alaska

Liked: Cleanliness, staff & service, room comfort
Manager and staff were awesome. Very helpful with sight seeing, and attentive to comfort.
Stayed 2 nights in Oct 2018

4/10 Poor

Ben, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs to improve on cleanliness

Despite being cheap on the rates, they do need to focus on cleaning the rooms better, I checked in a room with the floor not swept with certain corners having hair and dust on the floor. And I suspect the linens are not clean as I was bitten severely by bed bugs. Air conditioning was not serviced so the room was stuffy and hot throughout the night.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

BEDBUGS

Horrific. There were bedbugs. Window/doors didn't close. Cold showers
Stayed 1 night in Aug 2018