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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Exterior
1 bedroom, minibar, in-room safe, soundproofing
Lobby
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Mustafa Centre
    ‪13 min walk‬
  • Bugis Street Shopping District
    ‪3 min drive‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Kitchenette

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Queen Bed, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Kitchenette (High Floor)

  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, soundproofing

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(52 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Queen Bed, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Single Beds (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

Hotel with free breakfast, near Bugis Street Shopping District
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express and Suites Singapore Novena by IHG. During your stay, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Great Room
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Orchard Road and a few minutes from Mustafa Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express and Suites Singapore Novena by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena by IHG was completed in May 2023.

This 4-star Singapore hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
The Great Room – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SGD 8.72 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SGD 180 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SGD 8.72 per day
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 255 out of 428 reviews
Rating 8 - Good. 129 out of 428 reviews
Rating 6 - Okay. 27 out of 428 reviews
Rating 4 - Poor. 8 out of 428 reviews
Rating 2 - Terrible. 9 out of 428 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NIKHLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great affordable hotel.

Great hotel as the Holiday Inn's are nowadays. A bit out of town, but thd buses are super easy to use, English friendly and cheap.
Stayed 3 nights in May 2025

10/10 Excellent

Palpolage Don Shehan Hiroshan, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and great value for money.

This was our 3rd time staying at this hotel. Very comfortable stay. Clean and tidy room. Excellent service. The bathroom had a smell which the cleaner sorted immediately she became aware of it. As always, a great stay. Would definitely stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything during my 4 day stay. As I told the folks at Reception, the only issue I could raise was the single glazing in my room on Level 4, in terms of traffic noise at night. Double glazing would reduce the air conditioning costs, as the glass felt quite hot during the day. Overall you deserve the 10!
Stayed 4 nights in May 2025

10/10 Excellent

VIVEK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Monica

Travelled with partner
This Holiday Inn Express has a nice buffet which is really good but the hotel room is rather small and the layout is an odd especially the bathroom. The shower is only half covered by glass thus this makes it hard to keep the floor mate dry after a shower; the floor is wet next to the toilet as well because of the layout. The hotel should give unhappy guests an option to cancel with one day notice but they were inflexible.
Stayed 5 nights in May 2025

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria Teresa, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near a lot of malls. There are dining options available if you choose not to dine out. In-house guest get a discount. It takes about 15-20 mins to Marina Sands or Orchard Street. If you wanted to take the Novena MRT you have to take a bus to get there. Overall, my stay was comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria Evelyn

Travelled with family
Liked: Amenities, property conditions & facilities
Clean room and bathroom but lack of charging outlets delicious breakfast. Great service from the front reception
Stayed 5 nights in Apr 2025

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay went well until our beef jerky disappeared from our room after cleaning. We reported it and they told us they would take care of it. We didn’t hear anything else.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent Hotel and Stay

Absolutely fantastic stay, breakfast and best location to go around all major attractions in Spore
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

j

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and professional. Room was clean and tidy. Included breakfast was great value. We would stay again and recommend to others.
Stayed 6 nights in Mar 2025

8/10 Good

Priya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Colin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel close to public transport

Great location, clean, friendly staff, pool area very relaxing and refreshing. Free breakfast had wide variety of choices.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sailaja

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, efficient.
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

TRISTAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the city staff friendly and helpful
Stayed 2 nights in Mar 2025

8/10 Good

gihan

Liked: Staff & service
Stayed 5 nights in Mar 2025