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Hotel Castel

3.0 star property

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Photo gallery for Hotel Castel

Exterior
Golf
Exterior
Balcony
2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Rue du Scex 38, Sion, 1950
  • Sion Cathedral and Fortress
    ‪12 min walk‬
  • Tourbillon Chateau
    ‪14 min walk‬
  • Alaïa Bay
    ‪4 min drive‬
  • Sion (SIR)
    ‪3 min drive‬

Room options

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | 2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Junior Suite, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View | 2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View | 2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Standard Double or Twin Room, Mountain View

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Front of property

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  • Free WiFi
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  • Breakfast available
4.3 out of 5, Excellent, (51)
The price is CHF 115
for 1 room
includes taxes & fees
16 Jul - 17 Jul
Hotel du Soleil

About this property

Hotel Castel

Hotel in Sion with coffee shop/cafe and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and laundry facilities.
Hotel Castel offers 26 accommodations with espresso makers and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Hotel Castel. During your stay, you're just a quick walk from Supersaxo Mansion. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a playground
  • Within a 15-minute walk of Supersaxo Mansion and Sion Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, ski storage, and complimentary newspapers in the lobby are also featured at Hotel Castel. For a fee, parking is available.

This 3-star Sion hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:30 AM and 10:30 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 10 per night)

Food and drink

  • Weekend buffet breakfast available 7:30 AM to 10:30 AM for a fee: CHF 15 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Playground
  • Ski storage

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 August to 31 December:
  • Dining venue
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 10 for children
  • Self-parking fee: CHF 10.00 per night
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Castel Sion
Hotel Castel
Castel Sion
Hotel Castel Sion
Hotel Castel Hotel
Hotel Castel Hotel Sion

Hotel Castel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 267 reviews
Rating 8 - Good. 117 out of 267 reviews
Rating 6 - Okay. 37 out of 267 reviews
Rating 4 - Poor. 9 out of 267 reviews
Rating 2 - Terrible. 4 out of 267 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, staff very friendly.
Stayed 3 nights in Oct 2024

8/10 Good

elizabeth

Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My suite was spacious, clean and comfortable, with a big balcony. The bathroom was kinda small and very basic. There's no air conditioning at this property; they provide fans, though. The room is advertised as having a mountain view, which is sort of true. I would have preferred a room with views over the castle and fortress, which I could glimpse from the end of the balcony. All in all, it's good value for money. Nothing spectacular, just adequate. The only real con: There's no peephole and no dead bolt on the door, just a regular lock. As a woman traveling alone, this didn't make me feel very safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to downtown
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop over

Great one one night stop over on our trip
Stayed 1 night in Jun 2024

8/10 Good

Myles

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Jean Francois

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very friendly staff and clean rooms
Stayed 5 nights in Mar 2024

10/10 Excellent

Lynne

Stayed 5 nights in Jan 2024

8/10 Good

EVA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024

6/10 Okay

Lukas

Travelled with partner
Liked: Cleanliness
Average hotel for a good price. Easy access to ski resorts around Sion (by car), like 4 vallees

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Clean, comfortable rooms. Nice staff. A good restaurant on site and a decent breakfast. Parking available. Easy to walk into center of Sion to see all of the historic sites.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
a 12-minute walk to/from the central station. Excellent value.
Stayed 1 night in May 2023

8/10 Good

Lindsay

Stayed 2 nights in Feb 2023

2/10 Terrible

Stella

Stayed 1 night in Feb 2023

10/10 Excellent

Lynne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was made very comfortable because of the friendliness of all of the staff.
Stayed 5 nights in Jan 2023

4/10 Poor

Tomas

Stayed 1 night in Jul 2022

6/10 Okay

Henrik

Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big junior suite, very comfortable for family of four at a good price for the region. Staff set up pack and play for toddler. Room had lovely balcony overlooking the mountains. Staff was very helpful. Good breakfast. Small playground outside breakfast room for kids to play while parents have coffee. Good restaurants close by. Would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Lynne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Breakfast was substantial. I would happily stay here again. The property is a little dated.
Stayed 5 nights in Jul 2022

8/10 Good

Johan

Stayed 1 night in May 2022

10/10 Excellent

Brendan

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Walls made of paper, hopefully you enjoy your neighbor's phonecall as much as he does. Smelly Shower. Rather old. Just convenient. Nothing more nothing less
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Pour un séjour golfique

Très bon emplacement. Proche du golf. Chambre propre et confortable. Très bon accueil et service.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family, staff were super friendly and helpful.
Stayed 1 night in Jun 2021

6/10 Okay

Louise

Travelled with family
Disliked: Cleanliness, staff & service

Below average

They had missed to make the converible sofa bed although the booking clearly marked that we were 2 adults and 2 kids so we had to call reception and ask for that to be done. The coffee machine wasn't clean and the small milk containers to use for the coffe were past due date. All in all, not a great experience.
Stayed 1 night in Feb 2021